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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I love playing poker and freeroll tournaments here, I've been pumped so much that I've already won prizes several times, raised them well and deposited money to the card, by the way, the withdrawal was without problems. I also like slots, especially from Playtech. By the way, there are games with unique features that increase the chances of winning, just don't miss the moment. Well, in general, the casino is very generous and honest, I and many friends trust it.

Hello, Dear varemisaston! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

Interestingly, we implemented a column with the latest winnings right on the main page, sometimes I look at which games have the most drifts in between) A huge selection of fast games and cool slots. I played for a long time to get a plus from another casino. I spent a lot of time, thanks for at least not delaying the conclusion, it makes me very happy so far. Money is deposited instantly, so you can play immediately, without any interruptions.

Hello, Dear NailRustins! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

Not so long ago I switched to Mostbet and after a couple of days of active use of the iOS app, I decided to stay here and choose this casino as the main one. The advantages in the form of all sorts of bonuses are already a huge plus, I can easily log in, even without a VPN, which is an undoubted plus for me. There are no delays either, I often log in from different places, my account has never been frozen or blocked, although of course I do not use any fraud so that it can come to this. Casino is promising for a long time!

Hello, Dear ArsenChivaev! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

Maybe there are some shortcomings, for example, there are not as many types of card games as I would like. but the most important indicator for me is payments, according to them mostbet has been in the first place for 2 years. They have never failed, both in crypto payments and in withdrawing money to the card. They are trying to develop, a large number of games have been added over the past year. I like it here.

Hello, Dear heddairinitzz! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I met the bookmaker a year and a half ago. The main and favorite direction is poker games. In addition, I really like the branded slots from mostbet and Magnitify, an analogue of the Aviator game. Here the office gives a lot of preferences, bonuses, a loyalty program has been introduced for everyone, regardless of their gaming status. But for the activity of an additional prize, you need to look into your account more often so that the gifts do not lose their relevance. There is a separate section for poker, in which you can also more than manage to set up the output to the page and your favorite games. There is no need to worry about the withdrawal with winnings, this casino has not deceived me more than once.

Hello, Dear worlesulfrido! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

With every win in the casino, I rejoice like a child every time) It's always nice to win, I pay 100-200 each time, sometimes I play with large amounts purely according to my mood. Of course, I didn't earn much at a casino with a small deposit, but I definitely have enough for pleasant bonuses in the form of regular pizza). Over the past month, I have withdrawn 1,500, the money came in about a day, they have not delayed the withdrawal more than once. A normal casino, there are big wins and that's enough for me, I feel the excitement and a pleasant feeling of winning every time like the first time) I will continue to play as long as luck is near.

Hello, Dear Zerud! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

I really like mostbet for its reliability, it's always nice when the casino does not regret paying out winnings. So far, in 4 months of the game, there have never been such problems, everything works as it is very accurate, I put it on withdrawal and I am always sure that in a day or a little more, you will receive the honestly won amount. I guess I'm looking at the average numbers, just to enjoy the pleasure of the process, not with the aim of making money.

Hello, Dear Byato! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

It attracted a large poker community and various loyalty programs to the site. Support is working around the clock, we quickly established a connection in the chat. They helped not only to register, but also to carry out verification without errors. The registration procedures are in the past, for the second year the office allows you to win on the tables. The interface is intuitive, carefully worked out to the smallest detail, quickly connected to the party when I had no experience yet. The functionality allows you to customize the game table for yourself.

Hello, Dear Smor! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I think I'm not the only one here who prefers baccarat and roulette, the site immediately attracted me with its bonuses, and has been working for a long time + It's also a bookmaker, so there's nothing to worry about. I don't play that often, but in general I've been playing for about a year now. I want to note that the site works smoothly and personally I like the design, the design is pleasant, like in real casinos before. Now there is only an online casino, for that it is convenient and you can actually log in from anywhere in the world.

Hello, Dear Dilim! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

The casino has table games, crash, exclusive brand games, virtual sports, video poker, lotteries, keno, bingo and much more. I play everything, especially when I'm in the mood, but I like lotteries the most. They are very profitable compared to other offices. Once I won 180ISD at once. According to the conclusion, there were questions, but they were quickly resolved with support and everything is fine – I requested a withdrawal, waited, the money fell on the card. For the unlucky, there is a cashback, it returns up to 20% of the loss, so do not be afraid.

Hello, Dear alexmann! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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