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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

Mostbet is a casino that impresses with its design and functionality. Here you can play different games from the best providers, receive daily bonuses, accumulate coins and exchange them for real money. I am very happy with this casino and recommend it to everyone

Hello, Dear meka1991! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

I think that most of those who actually played on MostBet will agree that the project is really changing quickly for the better, they have added a lot of promotions for already registered users like me, and there are minor problems with verification, but in return, they are given the opportunity to deposit immediately and virtually without restrictions. A cool advantage that does not open up from the game at the moment when you go through the identity verification stage.

Hello, Dear zlatanspeshi! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

A normal platform with bonuses. If you try hard, you can win back the wager. The rega is simple, but the verification is protracted. For those who come in for a long time, you can send a selfie, if there is something distinguishable in the photos, they will accept it. You should not count on an early appointment. But in the meantime, you'll figure out what's how much and the verification will arrive in time. The support works clearly, resolves misunderstandings. I have withdrawn 220 USD so far, now I have got to the qualifying satellites in the partner room, I will take the final table and a cool fight will begin. They press all the finalists there. It's too bad that there is no common jackpot.

Hello, Dear anatolybok! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I mostly play slots because they bring me the most winnings. But in general, it's easy to get lost in the choice among games from 150 providers, among which my favorites are Yggdrasil, Quickspin, Pragmatic Play and others. But there is one minus – the verification took a long time, I don't know why I was so "lucky". But now it is easy to withdraw money to crypto, since I use this method mainly. Also, I would like to mention the technical support - friendly and patient.

Hello, Dear Dannch! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I mostly play board games because they suit me the most. But there are also different types of poker, blackjack, roulette, baccarat, and others – choose what your heart desires. There are games against the opponent in the grid, for example, ludo. I win often, fortunately, there is an increased RTP for top providers. But I often lose too - I don't blame the casino, I need to know where to hit the brake. In general, everything suits me, without negativity.

Hello, Dear Kenin! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

I enjoyed playing at Mostbet Casino. I didn't find any flaws for myself. I have passed verification for large withdrawals, but if anything, the deposit can be entered without it. One of the main advantages is the variety of roulette and poker. I was less interested in the rest, although I liked the slots from the company - interesting developments with high returns. I liked the fast games the least.

Hello, Dear Coryrde! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I am very happy with Mostbet, it is a casino that offers an incredible gaming experience that I have not found anywhere else. It has everything I'm looking for in a casino: a huge selection of games from the best providers, generous bonuses, fast and secure payments, friendly support. I play Mostbet regularly and always have fun.

Hello, Dear Fes156! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

The casino is very diverse and of high quality. There are games from over 150 providers, including my favorites NetEnt, Microgaming, Play'n GO and others. There are jackpot games, live casinos, table games, video poker and much more. I like to play slots, especially new ones. They often have new games that I try right away. Some of them are very generous and funny. But the most important point for me is the ability to withdraw funds without any delays, during the year they do an excellent job with this task. I'm not planning on going to the casino.

Hello, Dear Dinalke! Thank you for your feedback! We're glad to make you happier! Best regards, Mostbet.

user avatar

Mostbet is a casino that deserves trust and respect. I chose this office because of its legality, license and reputation. I feel confident and calm here, knowing that my bets and money are in safe hands. In addition, there are many interesting promotions and bonuses that make the game even more enjoyable and profitable. Different games, the opportunity to play poker in the live version and the classics. I also want to mention the opportunity to place bets, in case someone needs this item.

Hello, Dear Alli796! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

Mostbet is the casino that I chose for myself after a long search. I've been playing here for six months now and I like everything. I especially like the bonuses they give for deposits. I received a bonus for registering without a deposit, then bonuses for the first five deposits, and even increased bonuses with a promo code. It's very generous and nice. In addition, they have a cashback that returns up to 20% of the loss. Yes, I received cashback several more times and raised it well afterwards.

Hello, Dear Tanen! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

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