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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

An excellent selection of slot machines - there are really a lot of them for every taste and color. classic, Asian. This is what hooked me on the Mostbet casino. a good application that is convenient to play without lags. overall I recommend them

Hello, Dear hozyainjizi! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

A deposit bonus with no wagering required is every gambler’s dream! No conditions, immediate money. You can catch a huge jackpot by betting just a couple of hundred. Imagine odds up to x30,000! Do you understand how much money this is? I haven't yet. Now I’m working on fast slots with low bets. Little by little, but the amount is accumulating, no one is blocking me

If we talk about poker, then there are no skins - that is, the tables are all the same, it would be nice to expand the color of the cloth. Well, speed up the withdrawal of money.

Hello, Dear chikobombino! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I didn’t expect to win back the first deposit bonus so quickly. And then off we went, I took the second, the third. You can get used to it just like that)) With such support, which hangs out in chats around the clock, and a juicy loyalty program, online poker has become my favorite entertainment. Recently I was so stuck in a tournament that I didn’t have time to go get a beer. And then it was too late))

Hello, Dear mauntroks! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

I am very impressed with them from the point of view of developing my business. I've been playing here for 2 years - there are a lot of new games, roulette. A quick withdrawal of funds is a huge plus. The poker community is quite good. in general, I don't quite understand why the rating is so low here, although the user rating is really high. listen to the players, and do not draw conclusions yourself!

Hello, Dear Orylondorin178! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

There are some difficulties in terms of verification, but in general, checking the details of all bookmakers. The games are really all fun, slots, roulette, lottery, there is where to roam. Verification is smoothed out by a quick withdrawal of funds to the card. I will note the work of technical support, everything is competent and clear, I have contacted you several times - and they always helped.

Hello, Dear Viaiand! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I've been playing in the Company's Poker Room for about 3 years. Often the balance was not drained but increased due to customer loyalty programs with personalized bonuses in mailings. The bookmaker is generous with its privileges, even the wheel of fortune has a daily bonus. I am an avid poker player, it’s not the office’s gifts that keep me going, but fair payments of winnings. Attracts a large poker community; it’s fun to play on a platform where they don’t interfere with winning, they update tournaments and promotions, and I don’t block your account when you transfer a large amount to your game balance.

Hello, Dear saimonwow777! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

a great example of a good casino. if you omit the question about my losses, then they are just perfect) the most important enemy is excitement. a large selection of slot machines (classics, Asia, European variants), blackjack in live mode. perfectly. There are usually no problems with conclusions. replenishment takes literally 5 seconds.

Hello, Dear Haieauyo! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

A generous casino for a bonus and referral program. You can make good money even on these things. Great wagers, lots of promo codes! Promotions are what they like there are a lot of slots, but providers are different - you need to choose it because you can find a low-return nongame. Poker tables don't have skins, which I personally don't like. There's nothing else to find fault with.

Hello, Dear 30Maconelinel! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

There is no personal manager yet, vip_status needs to be achieved. Withdrawing money quickly is the most important plus. a large number of bonuses are given for different activities. Subscriptions in social networks, replenishment, and various contests are arranged) a wide selection of roulette and slots, card games are quite extensively represented. like it

Hello, Dear Omiasheth! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

A convenient gaming platform has introduced a clear loyalty program accessible to everyone, with separate bonuses for active players. I'm attracted to poker tables, I recently hit a 5K pot, that's not the limit. Everything happened in 3 years on the platform - open raises pre-flop, as well as folds and misclicks. I avoided slow rolls, but what to do if you get into a streak? Weekly cashbacks helped out with payments of losses up to 100% with a payout x10 and cash up to 20%. The bookmaker is famous among poker players for its generosity, does not divide into new and old clients, and honest conclusions. The support responds quickly and really helps without breaks or days off.

Hello, Dear SloverPunk! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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