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Mostbet Casino is restricted in your country, please try these instead:

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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

For me, Mostbet Casino has become a universal platform where I can bet on football and volleyball, enjoy games in live rooms with roulette and poker, and also participate in lotteries. All my funds are accurately credited to my account in full, and bet calculations are always transparent. If I have any questions or problems, I can always contact support for help. The verification on the platform is done very professionally, and while it is going through, I can fully enjoy all the features and select a few favorite slots, adding them to the “Favorites” section. After completing the verification process, withdrawal of money to bank cards is carried out without any problems.

Hello, Dear perfectmoney777! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

A nice bonus is the ability to top up your account with various types of currencies, including cryptocurrencies, and the choice of currency depending on the current exchange rate. I really like the variety of slots, their number reaches about 15 thousand. It’s especially great that the casino has exclusive slots with high chances of winning. In general, I highly recommend this casino to experienced players, as here you can find everything you need for a pleasant and profitable pastime.

Hello, Dear pilizaerajd! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

I really like this casino because of two things. fast withdrawal of funds and my favorite providers, collected in one place. I think it is inappropriate to complain about casinos because of losses since they are essentially operators. I don’t take this topic into account. The main thing is that winnings are paid fairly. Here, over the 4 years of the game, there has not been a single case of refusal of payment.

Hello, Dear sorrymoes! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

I recently registered an account in the bookmaker's gaming room. I managed to evaluate the payments, they don’t hold them on purpose so that you have time to lose your game balance. They don’t ban you on empty pretexts. I use the mobile application, I downloaded it immediately after registration, it starts without stopping, and does not interrupt the game. There are plenty of bonuses for all occasions in gaming life. They encourage registration and activity on the portal. Life is cool, it’s like you’re fighting in a real casino. The interface is ordinary but with clear features.

Hello, Dear barmenocuite! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

The casino has a high-quality collection of games from trusted manufacturers. The bookmaker also partners only with reliable and reputed companies to provide players with the best gaming experience. For two years there were no problems, with the exception of minor bugs. I use the application - it is very convenient.

Hello, Dear sotnya! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

Registered here for 3 years. During this time, I saw how Mostbet has grown from an average casino to a top one! It is not entirely clear how the rating is dictated for the representatives of this site, but personally, in my opinion, the only rating these guys deserve is the highest. Fast withdrawal of money, transparency of game mechanics. There are a lot of slots that really allow you to win. Active players receive personal gifts and achieve gaming success. For the most dedicated players, there is an opportunity to reach the VIP level and get a personal manager who will help in resolving various issues.

Hello, Dear welkershine! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Finally, I found my bookmaker, where you don’t have to wait for a stab in the back by blocking an account with a large amount on the gaming account. The referral is decent, you can earn extra money, there are loyalty programs to protect against loss of balance, and bonuses are awarded, and raffled off on social networks. Mostbet has created comfortable conditions for its customers.

Hello, Dear iversonguide! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I entered the portal of this casino by accident but stayed for a long time. The mobile application saves you from blocking. I can play poker around the clock. I could add national lotteries, but this is not so important compared to my favorite slots. I brought a friend for a referral, a normal supplement. It’s really cool here, clear functionality, and translation of content into any language. I’m happy with the casino, especially with the daily bonuses, for that I give them special respect.

Hello, Dear eastsansara! Thank you for choosing Mostbet. We really like to please both new players and regular players with bonuses. Check out the "Promotions" section on the website or in the mobile app. Cool offers and bonuses appear there all the time. We like to give gifts unexpectedly. The more you play, the higher the chance to get a pleasant surprise. Stay with us! Best regards, Mostbet.

user avatar

The multiple bonuses are impressive. I gained experience in wagering on the first bonus and on the first 5 deposits. A slight delay in payment of 1-2 hours may spoil the mood, but in general, they are withdrawn without delay. Especially when you consider that there are casinos that take several days to withdraw your money. The support works great. I like the huge selection of different slots and the good live casino.

Hello, Dear margistrong! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

in my opinion, one of the most advanced and modern casinos in my region. It is possible to replenish and withdraw funds through cryptocurrency. a huge number of providers. competent technical support. everything's OK

Hello, Dear steroid! Thank you for your feedback. We really appreciate it. We look forward to seeing you on our website! Yours, Mostbet.

user avatar

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