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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.7/10
CasinoRank
Player Rating 427 reviews
9.3/10
427 reviews
Complaint Response 67 complaints
1 day avg. 67 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

play video Vido Title
StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 55 / 61
Avg. Amount $1,706
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player Rating
9.3/10 427 reviews

Top reviews from our players

Nothing... except good games and good sports betting. This means nothing if they don’t let you have your money. Have all the fun you want donating your money to them because you will not get it back. If you deposit in card, you will not get your money back on card. Excuses, technical errors, rude staff.

Everything. They will not pay you - they will not pay anyone, total scam.

If you deposit via a debit card, it will say debit card not available for withdrawal. I was then told I have use bank transfer; not available. I was then told I could use another payment service as long as I wager the minimum at 1.1 odds then withdrawal; withdrawal declined. I was lied to about this by a service consultant, who said specifically I can do this by crypto. He then said he will look into it - 40 minutes later I ask him if he has fixed it, as I would prefer not to leave him 1 Star; he then leaves chat.

So they steal another 20 dollars in crypto, plus my original $200. I have never gambled with them, I just want my money back. THIEVES.

They then say oh it has to be through a payment processor (sticpayz payeer, ecopayz, perfectmoney). The only thing is that ecopayz does not work in Australia. Perfect money has terrible reviews and no service number (no thanks) and PAYEER won’t even be accepted as a debit from my bank account as they are blacklisted.

Their support will lie to you. They said the payment is processing in email. Then repeat the same non-sense and lie some more. The callback is useless as the phone staff will belittle you with no outcome. The reply that they will provide to this will be of no positive outcome, it will be generic and they will not help.

Thank you for your feedback.We are so sorry that you have such an opinion and our service, if we can help you in any way would be happy.

user avatar

The actual casino itself offers a variety of games and it doesn't lag in any way. their customer support answers the chat within minutes and you don't get cut off while chatting.

A very bad experience with this casino, all Canadians should avoid making deposits, I was forced to deposit with ECOPAYZ and when it was time to withdrawal, it was almost impossible to get the account verified.
Customer support has absolutely no idea what they are talking about and are very rude, actually very disrespectful.
I never withdrew my winnings (under 1000), be careful Canadians, you may have a serious problem here.

Thank you for your feedback.We are so sorry that you have such an opinion and our service. But such problems should not have occurred.

user avatar

They have alot of games, that's it. I haven't tried withdrawing as I didn't win anything. Alot of deposit methods. Not sure what else to say as I don't like casinos that doesn't give you the option to limit your playing.

I have no idea why this casino has such high ratings. There are no way to put a limit on your playing. I wanted to close my account as I have a gambling issue and I was told that they have no such feature.

Thank you for your feedback.We are so sorry that you have such an opinion and our service, if we can help you in any way would be happy.

user avatar

I have to say, with hands down, this is by far the #1 online casino I have ever come across when it comes to payout processing time. I've been playing for about 2 weeks, and have made about 30 or so withdrawal transactions at different times of the day on every day of the week. Every single one of them had been paid out to Neteller account within 3 minutes, most of them within a minute... as fast as a straight bank transfer. The selection of games and speed and stability of their platform is also of the highest standard. Have never come across a casino that has every one of my favorite games from different providers... including BTG, Wazdan, Pariplay, Amatic and then all the more common ones such as NetEnt and MG. Customer care is also instant via their chat feature. Fantastic all around! This is going to be my main playground for the foreseeable future.

They don't have Skrill as a payment option in my region, and don't seem to offer direct credit/debit card payments for my region either. Although they do offer them in other regions. Isn't an issue for me however, as they do offer Neteller, and the speed for processing payments into my account is lightning fast.

Thank you for your feedback.We are so sorry that you have such an opinion and our service, if we can help you in any way would be happy.

user avatar

I've been playing at Melbet casino for about three months. I chose it because of the large number of different machines, where there is a possibility to choose the value of bets. Registration is quite simple and did not cause difficulties. The casino administration has worked quickly. After opening the account in a timely manner received bonus money. The slot program allows you to win unlike other casinos where I had to play.

When withdrawing funds from the system, there are small time delays, but they are insignificant. Sometimes there is a stop of the machines, but it does not affect the quality of the game. It is not always possible to contact technical support.

Thank you for your feedback.We are so sorry that you have such an opinion and our service, if we can help you in any way would be happy.

user avatar

I thought they have a nice bonus offer. But I had to learn that the offer was not as good as it looked. With my first deposit of 100 EUR I got a 50% bonus. I lost all the money very fast and was ready for a second try with the 2nd deposit bonus. To get the second bonus I cancelled my still existing first deposit bonus (because my account was Zero) But this was not a good idea. I didnt get the 2nd bonus after a deposit of another 200 EUR. Livechat was very rude and tells me it is because I cancelled the bonus. Because I did that, I do not get any more bonuses.

My deposit I did with VISA, but VISA is "temporarily" (since weeks) not available for withdraw. Livechat says I should deposit again with another payment method. So I did with ecopayz. Now they say I can not withdraw all my money to ecopayz, because I deposit only a small part of the money with ecopayz and the larger part I need to withdraw with visa. BUT visa withdrawals are "temporarily" (since weeks I read here in askgamblers) not available because of technical issues.
I really can not understand why Melbet has a superb score of 9,39. Do not deposit in this Casino. I opened an complaint to get my money back...

Good day! We are so sorry that you have such an opinion, write your player id please.Thank you

user avatar

Cant say there is much to like, interfave seems functional, and looks like a good cross section of games, but i havent been able to tell.........................

DO NOT PLAY HERE. Registered and deposited, been playing at a new casino. Was unable to play any games. When I got on chat to ask why, I was told I needed to send a photo of my cc to their security team email. I did this, and some time later got an email back saying they need a photo of my passport. Even though this seemed excessive just to actually play a game, I sent this in as well. Since then I've had no response from the security team email, and some 9 hours now since I deposited I still cannot play any games. Support chat are absolutely no help, repeating over and over again I "need to continue to talk to the security team" even though I cannot get a response. They are also refusing to return my deposit, saying there "is not technical possibility for that to occur" ..
At this stage this feels like a scam.

We are so sorry that you have such an impression, but when your documents are checked and you will immediately be able to use all the functionality of the site.

user avatar

Before put in the other CD. Specifically to this bookie came to machlin bonus pays. Bad luck, and you still went in the black. To me, it's a miracle bonus. As for lines, it can be safely put 5. KEF is great, the output is fast. Great place recommend, support is not bad but need to work on it and put the maximum score a cool casino.

Thank you so much for your feedback.We are glad that you have such a good opinion of our company

user avatar

Nothing as the support agent over chat and phone are rude and cant answer simple questions!

For example do they accept Australian player. They won't answer you as I asked them because AskGamblers states Australia is restricted and their terms and condition doesn't state Australia as restricted. They wont give you a straight answer.

Dont do in this site their agents are rude and arrogant.

Rude and arrogant agents that cant even clarify questions with you!

Can't even answer you enquiry over the phone or on chat.

Example what country players are accepted and what withdrawal limits it has. As askgambler say no limit and they can't even confirm that if its correct.

The arrogant and rude agents just shut you off by saying look on the site and it states it when withdrawal limit isnt stated what the maximum cash out is!

Poor customer service which is funny if they want new players.

Thank you for your feedback.We are so sorry that you have such an opinion and our service, if we can help you in any way would be happy.

user avatar

Trying to close my account for good and the say i have to send them passport details or national id to close. I am not going to do that just to close my account. I understand why they need my id if i was going to take a witdrawal but i am not

Thank you for feedback. Can you send us your game ID or mailing address to which the account is registered?

user avatar

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