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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 448 reviews
9.3/10
448 reviews
Complaint Response 70 complaints
2 days avg. 70 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

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StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal methods with no clarity or transparency

I had the worst experience with MelBet.

I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.

I deposited $20 via Visa, and my current main account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.

When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.

I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.

I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.

I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.

All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.

I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.

I will update this review if the issue is actually resolved.

User: 1792578717

Status solved Resolved
$67
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 58 / 65
Avg. Amount $1,612
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Review this casino

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Player Rating
9.3/10 448 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and betting options available on Melbet, including local sports and esports. Many also highlight the fast withdrawal process and the user-friendly interface of the platform.

Users express dissatisfaction with the customer support, citing slow responses and unhelpful automated replies. Additionally, there are serious concerns regarding account management, including reports of account closures and confiscated winnings without clear justification.

Top Reviews From Our Players

Melbet pleasantly surprised me with fast payouts. Withdrawals via e-wallets take less than an hour, while bank transfers arrive within a day. The platform offers a wide range of betting options, including rare sports and esports. The casino section is also quite impressive, with various games, especially with live dealers.

The only thing that could be improved is the verification process. I had to wait about 48 hours for confirmation of documents during the first withdrawal. Support responded quickly, but I'd like this process to be automated and faster.

Hello dustinwilliams065w! Thank you for your positive feedback! We're delighted to hear that you appreciate our fast payouts and diverse betting options. Ensuring a seamless experience for our users is our top priority. We also appreciate your input regarding the verification process. While we strive to process verifications as quickly as possible to maintain security and compliance, we understand the importance of speed and convenience. We're continuously working on improving this process and exploring ways to make it more efficient. If you ever need assistance, our support team is always here to help. We look forward to providing you with an even better experience in the future! Best regards, Melbet team.

user avatar

I like the extensive range of sports events where I can always find a good option to bet on. I’ve already withdrawn money a couple of times, and the process went smoothly. I transferred a decent amount to my preferred account. Awesome!

The downside is that sometimes this bet may simply not be accepted for various reasons, or they may say that there was a temporary failure in the system in order to cover up their reluctance to pay out a large win. I want to say that it is not enough to simply place a bet; and the main thing is to know for sure that the company accepted it and that you can receive a payout for it.

Hello pgarciaeclg! Thank you for sharing our experience with us. We recommend that all users carefully study our rules of use where it is written in detail in what cases the company can refuse the headquarters. Thanks for your understanding and wish you to spend time. Best regards, Melbet team.

user avatar

As a beginner, I was immediately drawn to the demo version, which the support team recommended before I switched to a real account. It’s nice to see that the support team cares about their players and treats them politely.

The downside is that on the demo, everything is often presented in more rose-colored glasses, and the user, in essence, does not risk anything, so sometimes he can’t correctly assess the risks. When switching to real money, many yesterday's trainees begin to make mistakes, which leads to losses and quick disappointment.

Hello ymccormick881u! Thanks for your review. We are glad that you liked the service of our support service. You are right about the risks, so we recommend deliberately to perform every step. Best regards, Melbet team.

user avatar

I faced a situation where I couldn’t pass verification for a long time, but I contacted support. They didn’t respond for about 30 minutes, but then a very polite girl got in touch. She quickly helped me sort everything out, and to this day, I reach out to their support whenever I need something. They’re a great team!

Overall, I have no complaints. Sometimes there are bonuses that I don’t understand how to use because of confusing rules. However, I usually contact support right away, and they explain everything to me. So, overall, I’m satisfied.

Hello bscottd6qb! Thanks for sharing their experience with us. It's nice to know that your problems are always solved promptly. Feel free to contact our support at any time, we are always happy to help users. We wish you wonderful games. Best regards, Melbet team.

user avatar

Despite the 24/7 support hours, as stated by the bookmaker, I can say that in reality there are so-called peak hours or business hours. During this time, company representatives receive and process a large number of user requests and fulfill them.

Hello hmanning4itv! Thanks for your review. Unfortunately, sometimes the load on our support service can be much higher, due to which the response time can be increased, but we always try to answer all users who require help as quickly as possible. Best regards, Melbet team.

user avatar

I was attracted by the large number of daily marketing activities aimed at retaining existing clients and attracting potential newcomers. I’m happy that this casino is reputable and licensed. It’s legal, and the withdrawal process is fast. That’s all I need.

But the options from the casino could be more interesting, and they could offer more bonuses to us players. There are quite a few situations where users didn’t get what they expected due to overly complicated rules. It would be great to see something clearer and simpler.

Hello jamie77bqqv! Thank you for telling us about our experience, we are sure that there will still be a lot of interesting things ahead. We are glad that you stay with us. We wish you good games and wonderful mood. Best regards, Melbet team.

user avatar

At first glance, the site seems easy to navigate, but there are some nuances. I can agree that the platform might look a bit complex for beginners. However, the bonuses for newcomers are the best here. If you play slowly and confidently while testing the demo versions, there’s nothing to be afraid of. Although, I remember myself a year ago — I lost a lot of money simply because I didn’t read the rules.

Hello jesse58msoi! We are grateful to you for sharing our experience with us and remains positive despite some losses. We always recommend that before starting use, study our rules to avoid various problems. You can also always contact our support if you have any questions or problems. Best regards, Melbet team.

user avatar

Lately, Scratch card and Crash have been giving out good money. I've gotten the hang of it and learned how to earn money, albeit not much yet. What I really like is the support team, always quick to help. Melbet has a great interface and an impressive variety of everything you could want.

The only downside is that it all depends mostly on luck, that is, on fortune's smile, and not as a result of my thoughtful actions and strategy. I would like a conscious result, and not relying strictly on luck.

Hello, ryanwong8dty! Thanks for your review. We are pleased to hear that you were satisfied with the most. We wish you to experience good luck in your actions more often and have a wonderful time. Best regards, Melbet team.

user avatar

I was very attracted by the welcome package for the casino, which includes a bonus payout and a certain number of free spins. It’s a paradise for newcomers, but even for pros, Melbet offers a lot of excitement with its wide variety and great bonuses. In short, those who know how to play and analyze will definitely find success here.

The downside is that sometimes these conditions are quite confusing and cause difficulties for beginners like me. I didn’t know which way to look because of the conditions that needed to be met, and I even contacted the support. There they told me everything and explained everything easily.

Hello laurenwilliams2skg! Thanks for sharing with us their experience and tips. If you have questions, we are always ready to help you in solving them, so do not hesitate to contact our support service. We wish you interesting games. Best regards, Melbet team.

user avatar

I recently started getting into esports betting, where you can also win quite a bit. Melbet has an amazing and extensive selection of esports options, which is fantastic. Everything you need is gathered in one place, so there’s no need to jump between different casinos to follow the games. It’s convenient, and the conditions here are excellent!

The only problem is that it is almost impossible to conduct a deep analysis here, because we are talking about remote players and members of virtual teams, and their meetings are always unpredictable. Just getting acquainted with the statistics will not be enough.

Hello craigwanda3mau! We are very grateful to you for sharing your experience and opinion with us. It is very important for us to hear the thoughts of our users and we are happy to listen to your suggestions. Thank you for choosing us. We wish you a high chance of winning. Best regards, Melbet team.

user avatar

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