Mark all as read

Settings

Notifications
Reviews

Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 448 reviews
9.3/10
448 reviews
Complaint Response 70 complaints
2 days avg. 70 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

play video Vido Title
StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal methods with no clarity or transparency

I had the worst experience with MelBet.

I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.

I deposited $20 via Visa, and my current main account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.

When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.

I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.

I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.

I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.

All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.

I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.

I will update this review if the issue is actually resolved.

User: 1792578717

Status solved Resolved
$67
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 58 / 65
Avg. Amount $1,612
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player Rating
9.3/10 448 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and betting options available on Melbet, including local sports and esports. Many also highlight the fast withdrawal process and the user-friendly interface of the platform.

Users express dissatisfaction with the customer support, citing slow responses and unhelpful automated replies. Additionally, there are serious concerns regarding account management, including reports of account closures and confiscated winnings without clear justification.

Top Reviews From Our Players

Really like how match statistics are integrated directly into the betting slip — you can quickly check shots, ball possession, and cards. It’s super helpful for live betting, especially when you can’t watch the stream. The level of detail is impressive and clearly made with frequent bettors in mind.

Dear EricHall1, We’re thrilled to hear that you find the live stats helpful! Our goal is to make live betting as informative and convenient as possible for our users. Best regards, Melbet team.

user avatar

The mobile version of the site isn’t a stripped-down copy; it’s a full-fledged working environment. You can do everything: from registration to withdrawals. Even on a small screen, everything is readable, and there are no annoying pop-ups. I really like that there’s no lag, and even with a weak internet connection, everything loads. And this is without needing to install a separate app.

Dear AnnDouglas30, We’re glad the mobile experience works so smoothly for you! Making sure users can access all features seamlessly on any device is a top priority for us. Best regards, Melbet team.

user avatar

The platform is great not only for betting but also for sports fans. Sometimes I log in just to check the line, live charts, or team form, without intending to place a bet. I really liked that you can build a bet slip without finalizing it right away. It’s convenient for long analysis and preparation.

Dear JoyceSolis8, We’re happy to hear you enjoy using the platform for more than just betting! Making it easy to analyze and prepare bets is exactly what we aim for. Best regards, Melbet team.

user avatar

It’s very convenient that you can use different currencies, and the conversion happens automatically at the market rate. I travel often, and I don’t have to worry about how to deposit or withdraw. Everything adapts to the country, and the bank card works everywhere. For me, this was the deciding factor to stay.

Dear SeanJenkins9381, We’re glad to hear the multi-currency feature makes your experience seamless, especially while traveling. Convenience and flexibility are exactly what we strive for! Best regards, Melbet team.

user avatar

The support is really great. I’ve chatted with them several times — they respond with real answers, not just scripted ones. They explain things calmly, without pressure. Once, they even recalculated a bet because the odds were showing incorrectly. That’s something you don’t see often. It’s clear that their support isn’t just for show; it’s real.

Dear TammyHoward152, Thank you for your kind words! We’re glad to hear our support team was able to assist you effectively and even go the extra mile when needed. Providing real, helpful answers is something we take pride in, and your feedback motivates us to keep it that way. Best regards, Melbet team.

user avatar

I mostly bet on esports with Melbet, and they really do a good job — they constantly add new events, even for less popular games. The odds are often better than what you’ll find with competitors. I also want to highlight their stats section — it’s convenient to check everything right there without switching between sites. That saves a lot of time, especially during live bets.

Dear LindaMartinez5, Thank you for your positive feedback! We’re glad to hear you enjoy our esports coverage and find our odds and stats section helpful. We’ll keep working to make your betting experience even better. Best regards, Melbet team.

user avatar

I chose Melbet because they offer betting on cricket, which is important to me. I was impressed by how detailed the event listings are — there are even in-game stats. The platform is well-designed: everything’s clear, easy to use, and looks good. Even when I bet from my phone, there’s no difference — the mobile version runs smoothly.

Dear NancyMiller436, Thank you for your review! We’re delighted that you enjoy our cricket betting options and detailed event listings. It’s also great to hear that both the desktop and mobile versions work smoothly for you — we aim to provide the best experience across all devices. Best regards, Melbet team.

user avatar

Melbet really surprised me with its transparency. Everything is clearly outlined in the rules, and if you read carefully, you can avoid problems. I mainly bet on basketball, and the odds are always up to date, with bets being accepted without delays. Even when the odds fluctuate, the site doesn’t freeze like other bookmakers. The platform is reliable and modern.

Dear ThomasHubbard32, Thank you for your positive feedback! We’re happy to know that our transparency and smooth performance stood out to you. It’s great to hear you enjoy betting on basketball with Melbet, and we’ll keep working to ensure you always have a reliable and modern experience. Best regards, Melbet team.

user avatar

The Melbet site works reliably, which is rare these days. I don’t bet every day, but I do it regularly, and in all my time using it, I’ve never lost a bet or had issues with my account or the interface. That’s important to me because I value my time and don’t want to deal with bugs. The platform is designed with the player in mind, and I especially liked the personal account — it’s easy to use and informative.

Dear SarahSaunders0559, Thank you for sharing your experience! We’re glad to hear that you find Melbet reliable and easy to use. Your feedback motivates us to keep improving and providing players with a smooth, user-friendly platform. Best regards, Melbet team.

user avatar

Melbet is great because you can actually play and win. This isn’t a fairy tale, it’s my personal experience: I made almost $800 in a month betting on football. The bets went smoothly, and everything was calculated quickly. Sometimes, winnings were credited to my account just a few minutes after the match ended. With these conditions, it’s enjoyable to play, and there’s motivation to keep going.

Dear AndrewDavidson2, Thank you for sharing your experience! We’re happy to hear that you enjoy betting with us and that payouts are smooth and fast. Your feedback inspires us to keep providing a reliable and enjoyable platform for all our players. Best regards, Melbet team.

user avatar

Recommended This Month