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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 448 reviews
9.3/10
448 reviews
Complaint Response 70 complaints
2 days avg. 70 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

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Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal methods with no clarity or transparency

I had the worst experience with MelBet.

I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.

I deposited $20 via Visa, and my current main account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.

When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.

I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.

I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.

I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.

All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.

I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.

I will update this review if the issue is actually resolved.

User: 1792578717

Status solved Resolved
$67
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 58 / 65
Avg. Amount $1,612
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player Rating
9.3/10 448 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and betting options available on Melbet, including local sports and esports. Many also highlight the fast withdrawal process and the user-friendly interface of the platform.

Users express dissatisfaction with the customer support, citing slow responses and unhelpful automated replies. Additionally, there are serious concerns regarding account management, including reports of account closures and confiscated winnings without clear justification.

Top Reviews From Our Players

I appreciate the wide variety of betting options — from big matches to lesser-known tournaments. Another advantage is the bonuses: they’re actually fair and not just a ploy. I once won using a free bet and had no issues withdrawing the winnings.

Dear JamesStone7, Thank you for sharing your experience! We’re delighted to hear that you enjoy the variety of betting options and find our bonuses fair. It’s great to know that your free bet winnings were processed smoothly — we always strive to make deposits, bets, and withdrawals as seamless as possible for our users. We appreciate your trust and look forward to providing you with more exciting opportunities to play! Best regards, Melbet Team

user avatar

Melbet was a pleasant surprise. I expected just another typical bookmaker, but it turned out to be quite convenient. Registration was fast and easy. I really liked the one-click betting feature, and since I often go for accumulators, it’s nice that the system processes them quickly.

Dear NicholasCox22, Thank you for sharing your positive experience! We’re delighted to hear that Melbet exceeded your expectations and that you found our platform convenient and easy to use. It’s great to know you enjoy the one-click betting feature and the smooth processing of accumulators — we designed these options to make your betting experience faster and more enjoyable. We appreciate your trust and hope you continue to have a great time with Melbet! Best regards, Melbet Team

user avatar

My account (User ID: 1279732015) was suddenly suspended on June 10, 2025, with no warning. I had BDT 282,৪405.06 in my account. Melbet accused me of having multiple accounts, which is completely false. I submitted my National ID to prove that I only own one account. I have no objection if they block any suspicious accounts, but I want my own account and funds back. I have already contacted Curaçao eGaming and will take legal steps from the USA if no resolution is given. This is totally unfair behavior toward loyal users.

Dear Jahid, We are very sorry that you have encountered this issue. However, it appears that you have violated our multiple registration policy. According to Clause 2.3 of our rules: If multi-accounting occurs on the MelBet website, the security service may block these accounts for up to 2 months and recalculate all winning bets made from them. Registration is limited to one IP address, one family, one email address, one payment method, one credit/debit card number, one eWallet, and one electronic payment method. Individuals affiliated with a current user in any way may not register. When an account is blocked, all winnings are voided, and the user is given the opportunity to withdraw the amount of their original deposit. In your account, the withdrawal amounts exceeded the deposits, so there were no remaining funds available. Best regards, Melbet team.

user avatar

I’ve been using Melbet for a while and so far, it’s been reliable. The site runs smoothly, and there’s a wide variety of games and sports to bet on. Deposits are fast, and withdrawals have worked fine for me — though sometimes they take a bit longer.

I like that they offer good odds and regular bonuses. Customer support was helpful the one time I needed verification help. Overall, Melbet feels like a legit and user-friendly platform for both casino and sports betting.

Dear Dsewa, Thank you for your feedback! We’re glad to hear you’ve had a positive experience with Melbet and that you enjoy our bonuses, odds, and customer support. We’re continuously working to speed up withdrawals and make the platform even more user-friendly. Wishing you the best of luck and more great wins! Best regards, Melbet team.

user avatar

It’s impressive how many payment options are supported. I’ve used cards, e-wallets, and crypto — and all of them worked without delays. It shows Melbet is serious about user convenience and flexibility.

Dear AndreaWise469, Thanks a lot for your kind words! We’re happy to know that our wide range of payment options makes things easier for you. Convenience and flexibility are exactly what we aim to provide, and your feedback shows we’re on the right path. Best regards, Melbet team.

user avatar

The registration process was incredibly smooth. No long forms or unnecessary steps — I was placing bets within minutes of signing up. It’s perfect for those who want to jump right into the action.

Dear SeanFlores556, Thank you for sharing your experience! We’re glad to hear the registration process was quick and seamless for you. Making it simple to get started is one of our top goals, so it’s great to know it worked just as intended. Best regards, Melbet team.

user avatar

Melbet’s in-play section is top-tier. You can see updated stats, timelines, and even visualized game flow. It helps so much when making snap decisions, especially if you’re a data-driven bettor.

Dear JacobEdwards9, Thank you for the great feedback! We’re thrilled to know you’re enjoying our in-play section and its real-time stats. Helping data-driven players make smart, quick decisions is exactly what we aim for — and it’s awesome to hear it’s working for you. Best regards, Melbet team.

user avatar

Crypto deposits and withdrawals are fast and smooth — that alone is a huge plus for me. No extra steps, no conversions — just plug in your wallet and you’re good. Perfect for users who prefer decentralization.

Dear AnnaWilson6926, Thanks a lot for your feedback! We’re happy to hear that our crypto deposits and withdrawals work smoothly for you. Making transactions fast and hassle-free is a big priority for us, and it’s great to know we’re on the right track. Best regards, Melbet team.

user avatar

I like that Melbet offers bets on local and regional events, not just the big international stuff. It's great when you can support your hometown team and still find solid odds. It makes the platform feel more tailored.

Dear LindaHall09, Thank you for your kind words! We’re glad you enjoy the variety of local and regional events — it’s important for us to create a platform that feels relevant and tailored to every user. Your support means a lot! Best regards, Melbet team.

user avatar

The platform does a great job of offering regional language support. A friend of mine who’s not fluent in English was able to navigate the site easily in their native language. That kind of localization is rare.

What could be improved is the tutorial or onboarding for new users. While the site is intuitive, a simple walkthrough or help pop-ups during the first session would make a big difference for beginners.

Dear Tofika_1605, Thank you for sharing your feedback! We’re happy to know the regional language support helped your friend feel comfortable on the platform. Your suggestion about improving the onboarding experience is very valuable — we’ll definitely take it into consideration to make things even smoother for new users. Best regards, Melbet team.

user avatar

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