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MaxCazino has been terminated due to being unresponsive. Consider these instead:

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MaxCazino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 24 reviews
9.2/10
24 reviews
Complaint Response 3 complaints
1 day avg. 3 complaints
What we like
  • Home to leading software platforms
  • Payments within 24h once processed
  • Live chat is open 24/7
  • Mobile friendly games
What we don’t like
  • Fewer video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


MaxCazino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.maxcazino.com/en
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Finnish, German, Spanish, Portuguese, Turkish, Polish, Norwegian
Casino Type
Instant Play, Mobile, Crypto Casino

MaxCazino is an online casino home to some of the most popular games around the world which include slot machines, table games and they have a live casino. They’re also home to a fantastic array of software platforms like Microgaming, NetEnt, Pragmatic Play, Quickspin and Big Time Gaming. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. MaxCazino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are a few country restrictions here which means some players will be excluded from opening an account. These countries include France, the Netherlands, the United Kingdom and the United States. This list may also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

MaxCazino is available on the go through virtually any mobile devices which include smartphones and tablets. There is no need to look for an app as the games are compatible to use through most mobile browsers that come standard with the device. They work on operating systems like iOS and Android and players will have instant access to hundreds of games just like the web version. 

Security and Fairness

When it comes to security the casino uses encryption protocols to ensure their players are safe at all times. Data and financial information will always be kept confidential for complete peace of mind and protection. 

Players won’t need to worry about games either. The casino uses a random number generator to keep their games fair and producing random results every time. 

StallCation

Complaints

Read the complaints other players have left for MaxCazino. Learn more about complaints.

Show all complaints
MaxCazino - Win not credited and no game history

To AskGamblers,

I recently deposit funds at MaxCazino, 3rd deposit and accepted the bonus offer. I was playing the Leander slot, '20,000 leagues under the sea and my balance went below a dollar to $0.63 cents, then on the last $0.50 bet, with only $0.13 left on my balance, I managed to get the bonus round.

This paid me a total of $72 however upon completion of the bonus, the funds were not added to my balance. I immediately then contacted live chat and was told to log out and in and to clear the cache. Upon clearing the cache and logging back into my account, the funds had still not been credited. At this point I tried to find my game history within my account but could not find it anywhere. Once again I got on live chat and spoke a staff member called Chloe and told her the story and asked her how I can check my game play history. Chloe then informed me that "unfortunately we do not have such a section as section as a bet history" (copy of chat history with Chloe has been provided and is attached).

This of course is quite unbelievable - a casino that either does not have or will not provide a game history. Please also find attached a screen shot of my account with the balance exactly as per the amount when the bonus commenced, being $0.13 cents. This amount was also referenced in the live chat with Chloe.

There has been no change at all in the balance and even worse, no communication from Macazino and my $72 remains missing. I doubt I will ever see it but the most important thing from my end is that other players are aware of what they are actually dealing with when playing here. Quite shocking that a supposedly reputable casino with high ratings on this site, state the have no such thing as a game history. Sadly, after extensive review, it seems this true, unbelievable isn't it?

Regards Paul

staus Resolved
MaxCazino - Crypto deposit pending for almost 5 days

How should I start?! Well, I saw the casino on AG and wanted to try to deposit and test it out. I deposited +4 days ago (exactly 2021-02-19 14:55 GMT) the min required amount in Litecoin/LTC which was at that time LTC around 300 AUD (Based on Binance and Google LTC/AUD chart). I deposited at that time 1.16692 LTC which based on LTC AUD price at that time equals to around 340-350 AUD (I'll let the casino confirm that). The exact time and amount can be calculated accurately on based on blockchain transaction time. The transaction was confirmed within 30 min as all know that LTC required 6 min confirmation.

Well, since then nothing happened, I contacted their support from that first day and they said that they sent this issue to the appropriate department and keep getting the same message until today. I'm a develop and software engineer too, it literally takes few hours to figure out what went wrong and few min to deposit funds manually in the database and credit that to the user. So far 5 days and no response from the casino team. Also, based on last crypto drop, my deposited funds are now equal around 270 AUD. I personally would blame the casino for this, as I usually complete wager requirements without 2-3 hours, so even with the market volatility wouldn't even lose that much as that was based on 4 full or even 5 days period.

Not sure if they will alter the deposited amount to match what equals in AUD at the time they credit that (just to show a fairness, but that's not my issue here). Anyway, I opened this issue after an advise from AG team and hope this complain will escalate the resolution of my issue.

LTC Blockchain tx reference: https://live.blockcypher.com/ltc/tx/90e8128b4abb0f7c6509737de0c89e827e79d5c1d8ffd22328af44e8632e7972/

LTC casino address: MRtg31WqxGcgii2rm2EmqR3WFreUVfb8t5

staus Resolved
$350

Complaint Statistics

Resolved 3
Avg. Amount $ 9,335
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Review this casino

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Player rating
9.2/10 24 reviews

Top reviews from our players

I see a lot of games that I haven’t seen on other sites before. Seeing the recent jackpot winners do inspire me to win the grand jackpot prize as well. It was actually my first time to deposit funds using crypto with Maxcazino and fortunately the amount did reflect immediately into my gaming account.

There are a lot of bonuses to claim but some of the wagering requirements were too high for me at least. I do hope that they were lower. Also had fun playing live roulette games but looking forward to more poker games. Was looking forward to joining a tournament but there is none. Been seeing the ‘No tournaments at the moment’ sign for a while now.

Hello JAMESDOWNING, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! We place a real emphasis on quality here at MaxCazino. Kind folks like you make our job a pleasure. Many thanks, MaxCazino team

user avatar
Inactive user
7/10

Not bad casino. Nice choices of slots and support is there when you need them. No hassle about those things.
No complaints about general things.
Read their T&C carefully!

When you use second deposit welcome bonus you got 50 Freespins over 6 days, all together 300 Freespins, but if you use third deposit bonus during those six days you will lose your free spins from second deposit bonus.
So if you deposit and get first 50 Freespins from second deposit and deposit immediately third time you will get only 50 Freespins cos they will void rest cos of your third deposit.

Dear JOOKA, Thanks very much for your balanced and fair review. We are glad you felt satisfied with our choices of slots and support. It's something we've worked hard on and we're pleased our efforts resonated with you. We also want to thank you for your feedback regarding the bonuses. It is important for us to know every thought and your experiences. We also want to remind you that the situation you have faced is not a bug in the system, it's just our internal rules, which by the way are specified in the Terms and Conditions of our site, namely the point that a player can claim only one bonus at a time. We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future. Many thanks, MaxCazino team

user avatar

Quite not a bad casino. I like the interface, so it's easy to navigate and operate. They also have wide range of games and providers, so I was able to find my fav game.

Dear MAYA_SAN, Thank you so much for your lovely review. It's so great to hear you enjoyed your experience with us and we'll be sure to pass your kind words onto the team. It's a pleasure for us to know that you like the interface and the variety of games. We hope to welcome you back again soon. Many thanks, MaxCazino team

user avatar

Design, games, loading times, many withdrawal options. Maybe make a possible choice of design.

Hmmm how long withdrawal going to the bank account? Maybe in Polish language, IT will be much easier for some peoples. Maybe try to upgrade chats?

Dear SATAN999666, Thank you very much for choosing our casino. We are very pleased that you noted the design of the site, the game selection, and the withdrawal methods. Regarding your question of the time frame of withdrawal, it depends on the payment method as well. More detailed information you can find out from our support department. You can always count on our experience and professionalism. Feel free to contact our support team at any time, they are always ready to help! Best Wishes MaxCazino team

user avatar

Very good casino, fast deposit methods.
They have good promotions for deposits and nice bonuses and friendly and fast-acting support.
I highly recommend everyone!!!!

Very good casino, fast deposit methods.
They have good promotions for deposits and nice bonuses and friendly and fast-acting support.
I highly recommend everyone!!!!!!!!!

Dear M1AZGA, Thank you for taking the time to rate us and write a review. It is a great joy for us that you were satisfied with the game at our casino and highly appreciated our service. Your comment is the best rating for each member of our team. We wish you more wins and may luck always be with you! Best Wishes MaxCazino team

user avatar

It‘s a very good casino. It‘s very structured and easy to handle, even for beginners. There are a lot of different and fast deposit or withdrawal options. They have good promotions and boni. It‘s fun to play.

Seriously I found nothing to dislike. Theres like no negative point yet.
Maybe some slots I like are missing but thats ok like this. Go on this way! :-)

Dear MALINA273, We are happy that we have such responsive and grateful players as you. Thank you for taking the time to share your impressions with us. We are very pleased that you have given us a high rating and that you have appreciated the fast methods for withdrawals, deposits and good promotions.This is a great incentive for further improvement and professional growth. Best Wishes MaxCazino team

user avatar

I'm new but I love it already!!! 😍🤩 I love this casino. Fast deposit options. Fast withdrawals. Fast verification. Heaps of slots to choose from. Quick email response and quick response whit live chat

I don't have anything I dislike in this casino yet!!!! 🤩😍

Dear MIZZMAMA99, Thank you very much for choosing our casino. It is very pleasant that you are completely satisfied with the quality of the services provided and highly appreciated the level of our website. You can always rely on our experience and professionalism. We really appreciate that we have such responsive players as you. We will certainly convey your kind words to our team! We are waiting for you to visit our casino again! Best Wishes MaxCazino team

user avatar

Very good casino, fast deposit methods.
They have good promotions for deposits and nice bonuses and friendly and fast-acting support.
I highly recommend everyone !!!!!!!!!

Dear SEEBAA92, We are grateful for your review. We are doing our best to provide our players with the good service and we are constantly working on the improving of our casino. We are glad to know that you like it. Your feedback is highly appreciated and it makes us to improve and develop. Best Wishes MaxCazino team

user avatar

My favorite and honest casino. Site without errors, a huge number of games and a variety of bets. Always excellent bonuses and friendly fast support! Instant transaction of money

Dear SH20, Thank you so much for your 10 star review. We are pleased to know that we are your favourite casino and we will do our best to keep it that way. Thank you for appreciating the work of our entire team. Best Wishes MaxCazino team

user avatar

I love this casino. Fast deposit options. Fast withdrawals. Fast verification. Heaps of slots to choose from. Quick email response and quick live chat to.ws

I don't have anything I dislike in this casino yet.:):):)):):):):)):):):)):):):):):)):):):))")")"):))")")")):):):):):)):):):)):):):)):):):)):):):)):):):):)

Dear NICOLEOFFORD69, Thank you so much for your review. We are loving it! We are pleased to know that you are satisfied with our casino and our services. The list of slots is constantly updated and we do our best to provide you with fast withdrawals and verification. Satisfied players like you are our main goal. Best Wishes MaxCazino team

user avatar

MaxCazino News

Read all news about MaxCazino, check for updates and stay tuned for exclusive bonuses.

Monthly Spotlight - AskGamblers Brings Back Quizando!
Industry Monthly Spotlight - AskGamblers Brings Back Quizando!

To start off our year in style, we’ve decided to bring back our new quizzes on Quizando! Likewise, we were following some striking big win stories as well as industry-related topics that are worth your while. Stick with us for a little longer, as we take a look back to see what January brought us!AskGamblers’ DelightsWe Are Now Back on QuizandoWe have once again teamed up with Quizando to give you guys another chance to snag some incredible prizes! That’s right, you can now play our new quizzes on Quizando completely free and win real cash while tokens are on us!Players who took part in our quizzes last time sure know what to do, but for those of you who would like to participate for the first time, all it takes is to log in using your AskGamblers account (or Facebook or Google) and answer questions for a chance to win real cash.New AG Coin at Kingdom Casino, Ready for the TakingOur next AG Coin is ready to be claimed at Kingdom Casino. As always, the rules are pretty straightforward—to get your hands on the coin you must use our exclusive links and be a new player ready to sign up at the casino for the very first time.Once you become a member of this online casino (through AskGamblers), they’ll give you a €5 AG Coin attached to a 1x wagering requirement. Just remember, the AG Coin is on the house. And, yes, you can use it to play your favourite games. Neat, right?Dream Big, Win BigPlayer Breaks the Iron Bank SlotDid you hear that a player found MaxCazino through AskGamblers and broke the Iron Bank with an epic 18,595x win? Yeap! That’s another story you must read, in case you still haven’t.Since the online casino was keen on finding more details about this big win, their team managed to get in touch with the lucky player and ask a few questions about the winning streak, so make sure you read our article to see why he chose the Iron Bank slot and how he managed to win big!90K Big Win Scored at Gslot CasinoThis month, we witnessed another immense win. Namely, a German player snagged a €90,200 win from a single spin at Gslot Casino and we couldn’t be more thrilled about it. Turns out spinning the reels of Jewel Scarabs was the best decision he made in 2021 thus far. You’ll find all the details in our story.Important Actions and Industry ThrillsiGaming Debuts in Michigan With Major Providers Joining the LaunchiGaming enthusiasts living in the United States will be happy to find out that following in the footsteps of New Jersey, West Virginia, and Pennsylvania, Michigan is the next US state to launch the online casino market. According to the Michigan Gaming Control Board, nine casino operators were authorised to launch online sports betting and iGaming, whereas the state will benefit from taxes derived from wagering revenue.Why is Kahnawake Gaming License Becoming More PopularAs Kahnawake was one of the first jurisdictions to foresee the potential of the online gambling sector and decide to regulate it, it is worth mentioning that as of July 1999, the Mohawk Territory of Kahnawake has been issuing licenses through the Kahnawake Gambling Commission to applicants who wish to run online casino sites. So far, they’ve issued more than 250 licenses and here’s why they are becoming more and more popular.Microgaming's January CalendarSomething’s been cooking in the Microgaming’s kitchen! The software supplier has teamed up with several studios to bring new games to you, dear iGaming aficionados. One thing is for sure, Microgaming's January calendar is packed with new, exciting releases, and games like Shamrock Holmes Megaways™ Slot and Forgotten Island Megaways™ are already live. Now all that’s left for you to do is try them out!Updates Regarding Responsible GamblingNew National Gambling Treatment Service Campaign LaunchedWorking together with the National Health Service (NHS), British gambling industry charity – GambleAware – has recently launched a New National Gambling Treatment Service Campaign. Focused on promoting ease of access to treatment, the campaign intends to help people with gambling problems connect with their family and friends again, as they often feel isolated.New Study Calls for Greater Flexibility in Setting Deposit LimitsAnother news regarding GambleAware is about a new study that calls for greater flexibility in setting deposit limits. More precisely, the study was commissioned by GambleAware and conducted by the Behavioural Insights Team on 1,701 customers of bet365. The aim of the study was to find out whether available ‘design of deposit limits’ affects players’ behaviour and you can read all about it in our news article.GeoComply Gave a $200,000 Donation to Conscious GamingOnly a few weeks ago, GeoComply announced a $200,000-worth donation to Conscious Gaming - the non-profit organisation it set up with an aim to protect consumers and enhance responsible gaming. In doing so, GeoComply will support Conscious Gaming’s deployment of self-exclusion tool PlayPause.AGCCS StatsAs usual, we've munched numbers to give you more precise insight into what AGCCS has been working on. Well, throughout January, AGCCS recovered $302,000 player money and resolved 137 complaints. Out of 922 complaints received, AGCCS has processed 249 (with 81 still ongoing, and 31 unresolved). In total, it affected 319 casinos and 755 users.

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