General Information about Mad Slots Casino
Mad Slots Casino is an online casino that accepts players from multiple countries, including the United Kingdom. At the foot of the casino, they display licensing information and Safer Gambling Seals.
The casino is primarily available in English and can be accessed from most devices. If you prefer mobile casino sites, you can switch to the latest smartphones and casinos for instant access to your favourite games.
Below is our expert casino review so you can get the truth before you play.
Payment Information and Options at Mad Slots Casino
The casino supports various payment methods to deposit and withdraw from your account. The verification process will start when you make your first deposit and must be completed within 30 days. If your total deposits accumulate more than 2,000 EUR, you may be subject to additional checks.
When it comes to withdrawals, anything over 1000 EUR could also prompt the casino to carry out more verification checks.
More information regarding payments is available from the ‘Banking’ page of a registered account.
Customer Support at Mad Slots Casino
If you have any questions or concerns, you can contact the casino at any time. One of the quickest ways to get help is through their live chat feature, which can be launched from any page.
Initially, you will be met with a chatbot who can answer some of the casino's most-asked questions, or you can transfer to a live chat agent by typing ‘Transfer to an agent’. We joined the queue to speak to an agent and had to wait a short while for a response. The good news is that the agent was friendly and knowledgeable. Unfortunately, live chat is not open 24/7. You can speak with an agent daily from 6 am to 10 pm.
If you need help outside of live chat, you can email the casino or visit the casino's Support section, which has detailed answers to many of the casinos' most asked questions.
Games at Mad Slots Casino
The casino is home to a collection of top games, including online slots, table games, and live casino games. These are hosted by a variety of software providers, which we have listed in our ‘Games’ tab above. Unfortunately, there is no option to filter by each studio from the games lobby.
You can use the search engine to pinpoint games if you’re a casino pro. Another great feature once you are logged into your account is that you can save your favourite games for future sessions. You can also browse by collection and see which games have the hottest and coldest RTP. They also host the latest Megaways.
The casino regularly adds the newest slot games, and you can view the most popular to stay ahead of the trends.
You can also enjoy the latest table games and live casino games.
Mad Slots Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and displays its Safer Gambler information at the foot of the casino as part of the GambleAware national campaign. When you are logged into your account, you can also visit the Safe Gambling Tools to help maintain control of your spending.
You can set limits on your account at any time, or if you feel like taking a break, you can set a timeout of up to 42 days through customer services. You can self-exclude at any time, for a minimum of 6 months.
