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Mad Slots Casino - Pending withdrawal which casino refuses to pay

RESOLVED

Complaint Info

Disputed casino

Mad Slots Casino

Amount

£ 7800

JamesAlex United Kingdom
Posted on March 6, 2024

I have withdrawn 4 days ago from the casino ( 7800 pounds ). They should of transferred my money in my account but nothing is happening .

I got in contact with them 20 times, no help, they always say the same story BUT nothing happens, no solution, no time frame, nothing, always the same text for not paying.

AskGamblers
Posted on March 8, 2024

Dear Mad Slots Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on March 9, 2024

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.