Luxury Casino

It’s fun till you win and do a withdraw then you penalized for winning. It’s the worse casino online. Any casino rewards casino will be the same so be careful.

Everything, the customer service is terrible, you are a valuable player as long as your losing your money but as soon as you win anything and do a withdrawal they cut off all your promotions and keep all your loyalty money you have earned. You email them and they don’t answer. If you play at this casino be careful, it’s only ok here if you lose.
I opened an account, was verified, added money a few times, won a bit once, and did a withdrawal and now I have money in my loyalty they won’t give me to play or to take out since it’s MINE but they decided I don’t get it now because I won some money. The worst place to play. If you want a great casino to play that pays you when you win, answers you when you email and doesn’t punish you for winning let me know I have a few that are amazing. Warning warning warning don’t waste your time or money.

I only play Black Jack Online, this is where I win my money and this is where I lose some.
Generous side bets.
Good customer service, fast ID verification.
Website's running smoothly through your mobile
Lots of promotions, special and exclusive draws (wish I win on July 23 actually!!!!) and great rewards program.

Withdraw with Instadebit is a nightmare. You must wait 8 days after last deposit, then 2 days to get your money sent + max 4000$ per week. Very bad for high roller.

Got stuck with a bonus when I first sign in and I didn't see the option to cancel it or refuse it. By chance, I won big and play enough to max it out. I love the way Spin Group manage the bonus options, you can cancel it whenever you want.

I wish we could have the option to block or cancel the ''reverse withdraw'' thingy. I'm probably not the only one who lost big after a big winning streak. My problem you'll say, absolutely... but I know casinos who's offering this option, this way it protects your winnings.

Overall, good casino, professional team behind, great promotions... problem is clearly at the most important step... the withdraws.

I like that you can play black jack online.
I like that you can deposit by PayPal.
I like that you can verify your account by a credit card deposit.

Not enough game selection online - never any seats.
Do not deposit, they auto sign you up to a deposit bonus where you have to wager 70x the bonus to withdraw and if you withdraw like I did they take more than you won by wagering your own money and bonus money. I deposited 100 with 50 bonus money and won 560. They took 200 off me when withdrawing when I didn't want the bonus money in the first place and if you divider 560 by 150 = 3.5 and multiply 50 they should have only taken out 175 but they took out 200.. Do not deposit toxic site and live support don't answer your questions and just beat around the bush..

Support have always been very helpful and friendly when I have needed to speak to them. They stand out in this regard as I've found that the live chat agents on some sites can be slow to respond and can have a bit of an attitude. The wagering requirements on bonuses are fair compared to many sites and they are part of the Casino Rewards network which gives you chances to win other prizes. Withdrawals are processed in 2-3 days which is quick compared to many, although could be quicker. They have downloadable software should you prefer this to playing through a web browser.

They only have Microgaming software so I miss some of my favourite slots. Current bonus wagering requirements/completion/status could be clearer and easier to access. Withdrawal times are ok for me but they could be a bit quicker. And of course, as with all casinos, more bonuses would be nice to give us more chances of winning! Overall though I like this casino and will play here again in the future.

Luxury Casino

6 years ago

Thanks for the review DEADMANSHAND :)
Good luck at the casino!

Luxury Casino I see the best Customer Support which they are very transparent and Friendly. The online live chat support is awesome. I really liked it. They provide Microgaming software games. Which is a reliable one among other software. Only thing some times the downloading of the games takes time. I don't know may be due to software issue or may be my internet problem.
I enjoyed playing with Luxury Casino.

There's not more to say on dislikes.
Only thing the cashout time takes longer more than 2 days.
Where as other casinos cashout are very fast. Some casinos are instant.
but I got my cashout on time without delay. Appreciated.

They didn't give me anything to like. Winnie seemed so nice.... But her promise was not kept. I will no longer play here.

I spent 12 hours with the live chat support trying to download the software on my PC. After many times, trials and tribulations it was found impossible to download onto my PC. It kept giving us error messages. Went from 12 a.m to 12 p.m the following day. The initial reason why I tried to download the software is I was promised 50 free spins on the game Thunderstruck II through my email. During the process a supervisor named 'Winnie' promised me that I would get my 50 free spins or an equivalent bonus. I did not get this bonus. After being told numerous times to repeat the same step as if I didn't know how to listen to directions, the end result was no software on my PC and 20 free spins on Avalon, the slot you never win on. It was borderline abuse what I went through to keep telling me to do the same thing over and over again as if I didn't do it right the first time and I sent them pictures of what I was doing, its appalling. I would not suggest anybody use this casino this is the most difficulty I have ever had with an online casino website

Luxury Casino

7 years ago

Hi player

This promotion was sent to players on our browser software where they could get 50 spins on TSII if they download the HD software and log in with their existing account.

Looking through the transcripts and emails, I can see that the issue was with your PC. Our software is compatible with your operating system and we have many other players who have been able to install it without issue. The choice to spend 6 hours trying to install the software before contacting casino support was not ours. I can also see the total time spent on chat with the support staff was 75 minutes.

After giving the possible reason for why it could not be installed, you asked support for something equivalent because you are concerned about how much time you have spent on the issue. They gave you free spins on another game.

Both the spins on TSII and the spins on avalon were free without deposit, so there was no money lost on your side to receive either of these. The only thing spent here is time, which could have been far less if you contacted support straight away.

I'm sorry that you were unable to claim the original offer, however as this is to no fault of ours, this negative review is not fair.

Occasional cashbacks
Good promotions during Christmas season
Software for download so you don't need to go to a clumsy website to play
When I play pure Microgaming games, I only play them at this casino
After requesting a small payout, after 1 business day you get an offer to cancel the withdrawal and get additional bonus for that. If you don't do it, after 2 business days, they pay you and it has been always reliable for me, always got the money as requested.

- I disliked their software in 2009 when I started playing with them (I was 18) and the software did not change a bit since then
- Only Microgaming games
- No games that Microgaming collaborates on (Foxium etc.)
- Their rewards system seems good on the first sight but is actually not; they will block all your comp points after a few deposits and you always have to wait to have hundreds of euros in comps, only then do they release your points. Also, when you work hard to get all the way to the Diamond status, that means you deposit a lot of money, you will eventually see an offer for anyone to become Diamond if they make a single deposit of 200€. Not very fair because there is the diamond lottery or Time of your life sweeptakes and this offer lessens every diamond player´s chance to win significantly.
- Sometimes you can reach support instantly and sometimes you wait in line for an hour only to not get connected when you finally reach nr. 1 in qeue (happened to me twice during Christmas season)

Overall, I give them 7/10 for providing a decent payout of 97% and completing all my cashout requests in a timely manner over all those years that I have been playing there. But they only have Microgaming games, support is not so good most of the time and you cannot rely on your comp points at all because they just block them whenever they want for however long they want.

Best gaming experience around if you like Immortal Romance! Via their software download the best performance and large screen. Good variety of other games. Good promotions, but if you take too much bonuses, your bonus achievements will be temporarily stalled.

48 hour pending period for withdrawals. But... they always pay without any hassle. Also in longer periods in which the player is lucky over and over again.

Great customer service, Super fast payment, I mean 4 hours after it had finished pending! Boom!

Not any mainstream slots, although I did have some reasonably good wins on there slots.

48 hour pending period. Although like I say super fast to paypal once pending period finishes.

Managed by a really terrible Australian company named "Casino Rewards" I'm telling you beware of having to deal with them or any of their subsidiary casinos. They have very crafty subtle policies that you might not be aware of and can get screwed any moment if they choose too.

Also be careful in case you keep winning consistently they might choose to confiscate your legitimate earnings and close your account by sending a really rude email on behalf of a person named Sally. And yeah you'll be very bummed out I promise you.

Very long wait to get payed 48 hours. Essentially for the gamble addicts could be an issue if never getting their money into their bank accounts since you could easily reverse your earnings and play and of course loose.

Finally for some reason at times odds seems to be really weird and against you. A few times when I was playing black jack the dealer pulled out 21 out of 6 which is statistically impossible considering that 6 is a bust card, seemed really sketchy and felt rigged since I also play at real casinos and scenarios like that never happen in my experience.
Conclusion: don't play at any casino manage de by these Aussie idiot company "casino rewards" since they definitely will screw with your earnings on the long run.

I present to you another top online casino. Luxury Casino is a secure and reliable online casino, whose games function by Microgaming platforms, with an emphasis on providing a royal experience to all players. Their crystal clear web page causes the temptation to play a large collection of luxury online games. This online casino is licensed under the jurisdiction of Malta and is part of a large group Casino Rewards. US players are not allowed to play for real money, but for us it is not a problem. Since Luxury Casino uses the platform Microgaming, you can rely on endless gambling options that are available. Microgaming platform is recognized as the best platform for the online casino games and supplies hundreds of online casinos.

As for my experience, I made five deposits in the last two years, and twice I paid money to Neteller, without any problem. Most often I play slots, of which my favorite Hot Ink. If you are a fan of slot machines, then prepare for a handful of video slot machines, slot machines with three columns and other slots. In addition to the aforementioned Hot ink, for me are the most popular Immortal Romance and Thunderstruck II, which are based on a system of progressive games. Fun is guaranteed to all fans of slot machines. As far as table games, here Luxury Casino has the last word. Several types of blackjack and roulette and other games such as video poker, Caribbean Stud Poker and Poker Pursuit will satisfy the hard-core fans of the classics. Players who like video poker have the opportunity to play three different versions of one of the world's most popular games.

If you prefer to play with one hand, fast game play with more hands or progressive game with multiple levels, Luxury Casino has enough games to satisfy everyone. Their overall selection of games is quite impressive. Luxury Casino is definitely stands out in that it offers a very attractive bonus for each new member. It is possible to achieve € 1,000 bonus the first 5 deposit, and the process of achieving the bonus is set out below. This gives 100% bonus on your first deposit of up to € 150, and there are bonuses on your next deposit. I did not use any of the offered bonus because my deposits were mainly up to 50 €. When I play bonuses usually true deposits € 80 +, thus below play only with their money. Excellent casino, not only great he is perfect!

No different than all the microgaming casinos from casino rewards. Same outlay and games.

Received an sms about receiving a no deposit free $20 and of course the chat couldn't help or find. Again, asked me to email the text to casino rewards. I had asked casino rewards to stop their solicitations but they keep sending stuff in the mail, via sms and email. Stubborn entity.

Ariana slots game looks nice. Black Jack works. Roulette works.

200 $ deposit.
10.72 of that amount is a bonus.

After putting down atleast 250-300$ on the slots machines I contacted support asking why the bonus amount wasn't diminishing. He wrote "for every 300€ you put into play, 10 € is put into the non-bonus part of your holdings".

After hitting 550-600$ bets on slots which asfaik, and after what is stated in the e-mail I received, count 100% toward playthrough. Still no diminished value on the bonus amount. 200$ gone. Bonus part vanishes... If I put 100$ more on the account - I bet the "bonus" will pop back.

Contacted support 3 times regarding wanting to opt out of every bonus available. Message not received. Customer support not understand, djes!?

Luxury is a newly created brand from the "Casino Rewards" group and many old Casino Rewards brands such as "Nostalgia Casino" are now redirecting players from the UK to this site. I wondered if this would mean there was a new welcome bonus for me to take so decided to sign up and try my luck!

Sure enough, support confirmed that this was effectively a brand new casino and I would be welcome to create a new account and take the welcome bonus. I had no trouble contacting support via live chat to discuss this although it did take a few minutes for the agent to come back to me with a definitive answer to the question. Things got off to a bit of a rocky start when I downloaded the casino software and couldn't find the United Kingdom on the list of available countries. I went back to support and after a little initial confusion it was established that I had somehow managed to download the wrong version of the casino software. I was given a new download link and asked to go through the registration procedure again and this time everything went as it should.

I very much enjoy the Microgaming download casinos so I appreciated having a new one to play at for the first time in a long while. I was surprised there wasn't a no deposit bonus available like at many of the other Casino Rewards sites, but wasn't hugely bothered as I was intending to deposit anyway.

The wagering requirement given on this page is listed as 30x the bonus amount but I was gutted to learn that this only applies to the subsequent stages of the welcome bonus (second through fifth deposits) and in fact the first deposit 100% match has a double 60x wagering requirement. I don't really understand why Luxury has decided to do it this way considering that the fifth deposit bonus is also a 100% match, why make the welcome bonus so much less attractive than the later stages? Hardly seems the best way to attract new players, but I decided I would simply make the minimum £10 deposit first time around and larger ones for the rest of the bonus stages. Problem solved, although not entirely satisfactorily!

There's nothing really unique about Luxury and if you have played at one Casino Rewards casino you have effectively played at all of them, and withdrawals are quite sluggish by modern standards just like most other groups who operate Microgaming only casinos so if you want to get your withdrawal money the same day this probably isn't the casino for you. With these reasons in mind I probably wouldn't have bothered registering with this casino if it wasn't for the bonus deals but I think for many players that is a good enough reason to play here, if only for as long as the bonuses last!

I am member of Casino Reward Group Casinos for a long time. First I took some welcome bonuses at other casinos but a few months ago I found this one too, and I wanted to claim 100% match deposit bonus.

After I downloaded their software and logged in, I saw an offer for this welcome bonus. I clicked on this banner and after that I went into cashier where I made deposit of 20€. The bonus was not credited so I contact live chat support. The support agent told me that I can not claim this bonus, I do not really know why. He said that if I will play at their casino for a longer time, this promotion will be available and I could claim it later. I think the reason why I couldn't claim this welcome bonus is because I claim a few others at their Reward Group Casinos.

Well later I played only with 20€ and I lost in a few minutes on Game of Thrones. I did not received any decent winnings from this game. Before I closed the casino, I tried to redeem my loyalty points to bonus cash of 20€, but I just couldn't. I had at two different casinos two bonus cash, I think if this would worked for me I would redeem about 40€ bonus cash. Well I was a little disappointing about it, maybe if I will play more often here they will unlock it for me.

I think this casino is ok, but nothing special. Otherwise I trust casinos which belong to Reward Group. I had once withdrawal there at other casino and I did not have any problems with it. I will rate this casino with 7 stars, maybe promotions could be a little better without ˝freezing˝ bonuses and loyalty points.

They have a lot of games, but nothing extra-ordinary in comparison to the other casinos.

They are not very transparent. I don't like their betting limitations for the table games. Plus I have to actually place a bet in order to spin the roulette wheel which isn't cool. Other casinos have much better and wider range of betting limitations, plus on their roulette wheels I can spin it any amount of times I want.

Also, to make things worse, Luxury Casino did not have an option to "play for fun". If you want a better casino, with full tranparency, and wider betting ranges, and a "play for fun" option, as well as a more flexible roulette machines, I recommend Royal Panda. They are much better. Plus they have a faster withdrawal system.

I played there Thunderstruck2, Mermaids Millions and the Dark Night and always the games were very cold. Especially in Mermaids Millions the payout ratio were the worst I've seen because I play this game almost ten years.

The last two years the payout ratio falling too much in all the casinos so I have decide to stop for playing especially on Microgaming casinos.

I have to close about 40 active accounts!

I like the games from Microgaming. Exciting games and a lot of new releases.
Support: 8/10
Software: 10/10
Bonuses: 7/10

The payout ratio is very bad. Bankroll goes up in smoke every time. Talked a few times to customer support about is. They told me a had gameplay of about 80.000 euro in total at there group. Deposits/bonuses and winnings. Never any decent money for a payout. And with decent I mean 1000 euro and above.

Luxury casino is one of the members of the Casino Rewards Group, which means that this is a really safe and trustworthy casino. Another thing that kind of attracted me was their name, it sounded kinda fancy and also the fact that they have the best support that is really helpful and kind and will respond in a heart beat to your every request. Like any other casino from the previously mentioned group, this one is also powered by Microgaming, which means vast amount of awesome games for picking. So after loading their page that looked pretty fit with the name of their casino and also some other things that looked similar for a member of the Casino Rewards Group.

So they offer a downloadable version of the software and also instant play, in my case I choose instant play, made my sign up and a deposit of 25$ which was doubled since I took the first deposit bonus of 100%, also the number of deposit bonuses that you can take is five up to in total of 1000$ free money. So I choose to play a slot that I haven’t played in quite some time name Playboy. I started with a 0.60$ bet per spin, but the beginning wasn't really good but luckily by the time that my balance dropped to 32$ I managed to trigger free spins. In free spins I managed to win 35$ thanks to that 5x multiplier and a five of a kind win. So I set the slot on 100 FS and by the time I got back my balance dropped to 25$, so I assumed I had a lot of empty spins. I lowered my bet to 0.30$ and kept playing although the thought of switching the slots occurred to me on several occasions but still I kept playing. I did manage to trigger free spins a good amount of times but unluckily with not a big win, that lead to my balance reaching zero after a while.

Overall this is a really great casino, with the best support in the business and I would gladly recommend it for you to try it out.

Luxury casino is one of Casino Rewards Group casinos, which to me already means that their support will be great and helpful, and the casino will be trustful. It is powered by Microgaming software, which I really enjoy playing at lately. I am a member there for a couple of months now, I've made a few deposits there but so far 0 withdrawals. The last time I played there was last week, when I made a 30€ deposit via my debit card.

I decided to play Immortal Romance. I placed the minimum 0.30€ bets per spin and played 50 autospins. A few small 4 x bet wins appeared, and in the last spin I got the free spins but I can't even describe how disappointed I was. The free spins paid me only 0.85€!I was really frustrated with this result and with a 7€ loss I went to play Avalon II. I placed 0.30€ bets and played around half an hour. Most of my winnings came from 2 scatters or few 5 of a kind combinations, other than that, this slot was dead. Marilyn came only 2 times and gave me 1.20€ wins,wild feature visited me once and paid less than euro. Such a shame.So it took about 100 spins for Avalon to eat all my balance.

I like Luxury casino, because they have all my favorite Mirogaming games. The download works great always and the support is really nice, deposits are fast but I think I might take a break from this casino for some time, just because I haven't made any withdrawal from them and I'm starting to think it's not my lucky casino.But I don't have anything against them,I haven't had any problems and I think they are trustful casino.

The only thing I would say is that they should improve their bonuses. I haven’t tried any of them just because they didn’t seem very temtping. Okay, they have 100% match welcome bonus with 30x wagering, but I think bigger bonus would attract new players.

Luxury Casino belongs to Casino rewards group and it has Microgaming platform. I decide to join this casino, because when I did little research about them I found nice thing about them, well that I can trust them. We all know how payouts goes there, well they are not fast as the Netent casinos, but at least they pay.

When wanted to made an deposit there, when I was reading about the welcome bonuses, I was not satisfied at all, because their welcome bonuses I didn't like that much, because the thing was the more you deposit the bigger bonuses you will get. Because they were offering only small bonus I decided to made an deposit and try theirs games without bonus.I installed theirs casino, signed up and deposit 40$.

The first slot I tied there was Terminator 2, placed my bet to 1.20$ and start playing. I tried this slot many times, but I guess this game hates me. Not even once I got some solid winnings, so that's why I wanted to try this slot, because I thought I might get something. I spend half of the money on Terminator 2 but nothing happened. The next slot I tried was Riviera Riches, which is one of my favorites. For the 10 spins I got nothing, but right after that I hit the free spins feature, but I did notice about this game, if your spins are empty even if you hit the free spins feature, even then the free spins are empty, just like my free spins. So from those 12 free spins I only got 4.60$, which from 12 spins is very bad.

I was playing with the all balance for the rest of the money, till I reached zero. I did contacted their support and I can say they are fast and professional, about their payout, still don't know, because I didn't manage to cashout so far from them. I like this casino and think they are trusted one, so I will deposit here in the future.

Good Luck!

I had joined the Luxury casino because of some offer I found at a site where they were giving a no deposit bonus if you won that contest. I did not participate in the contest but I surely joined this casino because I am always looking for new casinos and looking for a change in my gaming experience.

hey have been powered by Micro gaming platform and this simply means amazing slots and table games so their was not a doubt about the game in my mind while joining this casino site.

They have a 100% match up bonus up to 150 $ and I like it because it increases our play time and gives us a little room to take risks and bet a little higher.

They have a very nice selection of games and it is very much fun to play on. I like their site design with all black and silver and i like it that they have kept it simple.
They are a part of the Casino Rewards group which was very good to know because I always play on this groups edition no matter what the casino looks like. All the casinos from this group have a very nice support system and I come to know about their other casinos through their mails.

What I like about them is that they always have some promotion or some bonuses going on. So it is always very exciting to play with them. I liked the slots on this casino and Mega moolah is my favorite on any casino from this group as it always gets me money.

I loved my time on this casinos even though I could not win too much but
it is any day better than losing money. I would rate this casino 8.5 out of 10 because other casinos from this group are a little better.

Luxury casino is Microgaming casino which also belongs to Casino Reward group. I played at this casino many times, and probably most times across all Casino Rewards brand, and therefore have a lot of experience with this casino, and I am happy to share it with everyone who will read my reviews.

Luxury casino has a bit strange welcome policy to new players, because their start with lowest bonuses, and then bonuses just bigger and bigger, they award bonuses on all 5 deposits, and also there is strange thing that after I take all their welcome bonuses they did not send me any other bonuses, so I just made deposits and Luxury casino without any bonus, but this is also good due to casino rewards policy which not allow players to get two deposits bonuses in a row if no deposit without bonus was made between it.

I had few withdrawals from this casino, but highest was 330$ which I won from deposit without any bonus, and strange thing that I win so big money playing not slots, I just won it on roulette table, when I get really lucky streaks with bets range from 10 to 30 dollars. All my withdrawals from this casino was paid in timelly manner, and casino never show anything bad to me, live chat was always available and they never phone me, for example. I did not like when casino phone me and offer bonuses, what the point? Casino Rewards call me only once, to verify my identify, and that was long time ago, my English was awful, and I am not sure if they understand my answers to them.

I rate Luxury casino with 7 stars like any other casino from this group, because they had a bit strange terms and conditions on bonuses, and because withdrawals are slow compared to best Microgaming casinos .

Luxury casino is also a part of Casino Rewards group. sometimes I think why do they not have only one amazing and breath taking casino rather than having so many average casinos out there because you can never beat quality by quantity.

One thing Casinos Reward groups casinos are good at which is sending s emails and always telling us about some promotional offer or new bonus for us to benefit from. But whats the point of any bonus if the games are not good and do not have a good return on the money you deposit. I guess this is what happened with Luxury casino because everything with this casino is good but you cannot win big money with them and that is what matters the most. break the bank and hit man were the only nice slots I encountered and won some money playing with them.

And processing of this casino room is very slow and the only thing that is keeping them in the game is Micro gaming because they have a very large variety of games and some of them are really cool but most of them suck and this is very unlike any casino from Casino Rewards group. The only thing they have of a Casino Reward group standard is the support team which is very fast and responsive. This casino is suitable for players who play small bets because some of the slots are fun and really good to earn some money so small rollers can benefit for them but the table games were not at all good and very tight I could not win a single penny their and was very pissed about it.

AltogetherI do not know what to advice about this casino room because it was good and was also bad at the same time so join and know what it really is about.