AskGamblers Quick Overview
Editor’s View
Luxury Casino brings you over 850 casino games including online slots and live action titles. The website looks a bit outdated, but it’s easy to use. Once you register, you can have an overview of all games available in your country.
- Live chat is open 24/7
- Multiple reputable licences
- Rich live casino lobby
- High fees for wire transfers
- Some listed games may not be available
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
Luxury Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Luxury Casino
Luxury Casino is an online casino licensed and regulated by several bodies including Kahnawake Gaming Commission, UK Gambling Commission and Alcohol and Gaming Commission of Ontario. The casino is owned and operated by Fresh Horizons Ltd.
You can access the casino using any web browser, but as one of the mobile friendly casinos, you can also enjoy your favourite games on your device. The website is available in English, German and French, so once you choose your language you’re good to go.
Before you register at Luxury Casino, check the casino rating and read our detailed review to learn more about payments, customer service, responsible gambling tools and the games available to you.
- E-Wallets 0-72 hours
- Bank Transfers 6-10 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Luxury Casino
You can use different payment methods at Luxury Casino all of which are in the Payments tab. Debit cards and e-wallets such as Skrill and Neteller are available, while Payz and MuchBetter are also optional. As one of the cryptocurrency casinos, the gambling site allows you to use Bitcoin, Tether and other cryptocurrencies, but you’ll be redirected to your wallet while doing so.
On the banking page within your account, you can choose to deposit or withdraw money, while you can check transaction history at any point.
If withdrawals are processed in a different currency compared to the one in a casino, there’s a currency conversion charge and a fee of 2.5%. If you’re using direct bank transfers, you’ll pay €35 for under €3,000 and €70 for over the said amount.
Games at Luxury Casino
At Luxury Casino, you’ll have access to a wide selection of online slots that are divided into different categories. For instance, there are several progressive jackpot slots with the amount indicated before you even open the game.
You can use the search bar to find your favourite games, but there isn’t an option to separate games by providers. Some of the games listed may not be available in your jurisdiction which means that there are fewer games than initially visible.
Players can enjoy table games which are grouped together, while the live casino lobby is packed with different titles.
Luxury Casino’s Commitment to Responsible Gambling
At Luxury Casino, you can take a self-assessment test and if you decide to take a break, it is possible either to ask for a time out or self-exclude from the casino.
Deposit and other limits are possible, but there aren’t any tools that you can use. Namely, you have to contact the chat support to activate the limits.
Customer Support at Luxury Casino
You can contact customer service 24 hours a day, 7 days a week. The customer service is available on the help page. The service representatives are friendly and responsive.
The other option is to email the casino, but you won’t get answers as fast. There’s the FAQ page which you can check out as well for additional information.
Complaints
Read the complaints other players have left for Luxury Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Managed by a really terrible Australian company named "Casino Rewards" I'm telling you beware of having to deal with them or any of their subsidiary casinos. They have very crafty subtle policies that you might not be aware of and can get screwed any moment if they choose too.
Also be careful in case you keep winning consistently they might choose to confiscate your legitimate earnings and close your account by sending a really rude email on behalf of a person named Sally. And yeah you'll be very bummed out I promise you.
Very long wait to get payed 48 hours. Essentially for the gamble addicts could be an issue if never getting their money into their bank accounts since you could easily reverse your earnings and play and of course loose.
Finally for some reason at times odds seems to be really weird and against you. A few times when I was playing black jack the dealer pulled out 21 out of 6 which is statistically impossible considering that 6 is a bust card, seemed really sketchy and felt rigged since I also play at real casinos and scenarios like that never happen in my experience.
Conclusion: don't play at any casino manage de by these Aussie idiot company "casino rewards" since they definitely will screw with your earnings on the long run.
I present to you another top online casino. Luxury Casino is a secure and reliable online casino, whose games function by Microgaming platforms, with an emphasis on providing a royal experience to all players. Their crystal clear web page causes the temptation to play a large collection of luxury online games. This online casino is licensed under the jurisdiction of Malta and is part of a large group Casino Rewards. US players are not allowed to play for real money, but for us it is not a problem. Since Luxury Casino uses the platform Microgaming, you can rely on endless gambling options that are available. Microgaming platform is recognized as the best platform for the online casino games and supplies hundreds of online casinos.
As for my experience, I made five deposits in the last two years, and twice I paid money to Neteller, without any problem. Most often I play slots, of which my favorite Hot Ink. If you are a fan of slot machines, then prepare for a handful of video slot machines, slot machines with three columns and other slots. In addition to the aforementioned Hot ink, for me are the most popular Immortal Romance and Thunderstruck II, which are based on a system of progressive games. Fun is guaranteed to all fans of slot machines. As far as table games, here Luxury Casino has the last word. Several types of blackjack and roulette and other games such as video poker, Caribbean Stud Poker and Poker Pursuit will satisfy the hard-core fans of the classics. Players who like video poker have the opportunity to play three different versions of one of the world's most popular games.
If you prefer to play with one hand, fast game play with more hands or progressive game with multiple levels, Luxury Casino has enough games to satisfy everyone. Their overall selection of games is quite impressive. Luxury Casino is definitely stands out in that it offers a very attractive bonus for each new member. It is possible to achieve € 1,000 bonus the first 5 deposit, and the process of achieving the bonus is set out below. This gives 100% bonus on your first deposit of up to € 150, and there are bonuses on your next deposit. I did not use any of the offered bonus because my deposits were mainly up to 50 €. When I play bonuses usually true deposits € 80 +, thus below play only with their money. Excellent casino, not only great he is perfect!
No different than all the microgaming casinos from casino rewards. Same outlay and games.
Received an sms about receiving a no deposit free $20 and of course the chat couldn't help or find. Again, asked me to email the text to casino rewards. I had asked casino rewards to stop their solicitations but they keep sending stuff in the mail, via sms and email. Stubborn entity.
Ariana slots game looks nice. Black Jack works. Roulette works.
200 $ deposit.
10.72 of that amount is a bonus.
After putting down atleast 250-300$ on the slots machines I contacted support asking why the bonus amount wasn't diminishing. He wrote "for every 300€ you put into play, 10 € is put into the non-bonus part of your holdings".
After hitting 550-600$ bets on slots which asfaik, and after what is stated in the e-mail I received, count 100% toward playthrough. Still no diminished value on the bonus amount. 200$ gone. Bonus part vanishes... If I put 100$ more on the account - I bet the "bonus" will pop back.
Contacted support 3 times regarding wanting to opt out of every bonus available. Message not received. Customer support not understand, djes!?
Luxury is a newly created brand from the "Casino Rewards" group and many old Casino Rewards brands such as "Nostalgia Casino" are now redirecting players from the UK to this site. I wondered if this would mean there was a new welcome bonus for me to take so decided to sign up and try my luck!
Sure enough, support confirmed that this was effectively a brand new casino and I would be welcome to create a new account and take the welcome bonus. I had no trouble contacting support via live chat to discuss this although it did take a few minutes for the agent to come back to me with a definitive answer to the question. Things got off to a bit of a rocky start when I downloaded the casino software and couldn't find the United Kingdom on the list of available countries. I went back to support and after a little initial confusion it was established that I had somehow managed to download the wrong version of the casino software. I was given a new download link and asked to go through the registration procedure again and this time everything went as it should.
I very much enjoy the Microgaming download casinos so I appreciated having a new one to play at for the first time in a long while. I was surprised there wasn't a no deposit bonus available like at many of the other Casino Rewards sites, but wasn't hugely bothered as I was intending to deposit anyway.
The wagering requirement given on this page is listed as 30x the bonus amount but I was gutted to learn that this only applies to the subsequent stages of the welcome bonus (second through fifth deposits) and in fact the first deposit 100% match has a double 60x wagering requirement. I don't really understand why Luxury has decided to do it this way considering that the fifth deposit bonus is also a 100% match, why make the welcome bonus so much less attractive than the later stages? Hardly seems the best way to attract new players, but I decided I would simply make the minimum £10 deposit first time around and larger ones for the rest of the bonus stages. Problem solved, although not entirely satisfactorily!
There's nothing really unique about Luxury and if you have played at one Casino Rewards casino you have effectively played at all of them, and withdrawals are quite sluggish by modern standards just like most other groups who operate Microgaming only casinos so if you want to get your withdrawal money the same day this probably isn't the casino for you. With these reasons in mind I probably wouldn't have bothered registering with this casino if it wasn't for the bonus deals but I think for many players that is a good enough reason to play here, if only for as long as the bonuses last!
I am member of Casino Reward Group Casinos for a long time. First I took some welcome bonuses at other casinos but a few months ago I found this one too, and I wanted to claim 100% match deposit bonus.
After I downloaded their software and logged in, I saw an offer for this welcome bonus. I clicked on this banner and after that I went into cashier where I made deposit of 20€. The bonus was not credited so I contact live chat support. The support agent told me that I can not claim this bonus, I do not really know why. He said that if I will play at their casino for a longer time, this promotion will be available and I could claim it later. I think the reason why I couldn't claim this welcome bonus is because I claim a few others at their Reward Group Casinos.
Well later I played only with 20€ and I lost in a few minutes on Game of Thrones. I did not received any decent winnings from this game. Before I closed the casino, I tried to redeem my loyalty points to bonus cash of 20€, but I just couldn't. I had at two different casinos two bonus cash, I think if this would worked for me I would redeem about 40€ bonus cash. Well I was a little disappointing about it, maybe if I will play more often here they will unlock it for me.
I think this casino is ok, but nothing special. Otherwise I trust casinos which belong to Reward Group. I had once withdrawal there at other casino and I did not have any problems with it. I will rate this casino with 7 stars, maybe promotions could be a little better without ˝freezing˝ bonuses and loyalty points.
They have a lot of games, but nothing extra-ordinary in comparison to the other casinos.
They are not very transparent. I don't like their betting limitations for the table games. Plus I have to actually place a bet in order to spin the roulette wheel which isn't cool. Other casinos have much better and wider range of betting limitations, plus on their roulette wheels I can spin it any amount of times I want.
Also, to make things worse, Luxury Casino did not have an option to "play for fun". If you want a better casino, with full tranparency, and wider betting ranges, and a "play for fun" option, as well as a more flexible roulette machines, I recommend Royal Panda. They are much better. Plus they have a faster withdrawal system.
I played there Thunderstruck2, Mermaids Millions and the Dark Night and always the games were very cold. Especially in Mermaids Millions the payout ratio were the worst I've seen because I play this game almost ten years.
The last two years the payout ratio falling too much in all the casinos so I have decide to stop for playing especially on Microgaming casinos.
I have to close about 40 active accounts!
I like the games from Microgaming. Exciting games and a lot of new releases.
Support: 8/10
Software: 10/10
Bonuses: 7/10
The payout ratio is very bad. Bankroll goes up in smoke every time. Talked a few times to customer support about is. They told me a had gameplay of about 80.000 euro in total at there group. Deposits/bonuses and winnings. Never any decent money for a payout. And with decent I mean 1000 euro and above.
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Great customer service, Super fast payment, I mean 4 hours after it had finished pending! Boom!
Not any mainstream slots, although I did have some reasonably good wins on there slots.
48 hour pending period. Although like I say super fast to paypal once pending period finishes.