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Loyal Casino

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Average Complaint Response Time: 3 days
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Average Complaint Response Time: 3 days

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Loyal Casino Review

  • One of Europe’s longest-running online casinos
  • Mobile gaming available
  • Includes some NetEnt slots along with Swissgame games
  • Live chat available
  • Limited support hours
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General info & Latest Promos
Website https://www.loyalcasino.com
Established 2004
Owner BML Group Ltd Casinos
Casino Promotion Loyal Casino: 100% up to €250 + 100 Bonus Spins

Loyal Casino is an online casino created in 2004. The site has maintained a traditional look as it has grown into one of the most well-known online casinos. Loyal Casino is powered by the Swissgame platform, which offers slots (including a few NetEnt games), live and virtual table games, video poker, and some specialties. The full casino is available in an instant-play Flash client, and a growing number are available on mobile. Loyal Casino is licensed by the government of Malta.

Restricted Countries

Loyal Casino is unable to offer games to players in the United States and most countries outside of Europe, despite the fact that some of these prohibited countries are still listed on the registration page.

Virtual Games

Loyal Casino’s variety of slots is fairly small but diverse. Its games range from conventional three-reel slots like Club Reno slot, Random Winner slot, and Mega Joker slot, to a handful of NetEnt bonus video slots: Gonzo’s Quest slot, Starburst slot, and Twin Spin slot. Other virtual games include Classic Blackjack, Caribbean Poker, Classic Roulette, Casino Patience, and Jack Poker (a progressive “20/10/5” Jacks or Better video poker game).

Live Games

Players at Loyal Casino can try their luck in the live casino room at any time. This section of the site features Live Roulette, Live Roulette HD, and Live Blackjack. These games all use the same rules found in most European casinos and are all broadcast in real-time for the most realistic experience possible.

Mobile Gaming

Most of Loyal Casino’s games can now be played on any compatible smartphone or tablet. Players can access these mobile games just by going to the Loyal Casino mobile site on their device’s browser. The mobile selection currently features Classic Roulette, Classic Blackjack, Gonzo’s Quest, Starburst, Twin Spin, Live Roulette, and Live Blackjack.


Players can contact the support between 9am and midnight. The support options are email, phone and chat. Chat, however, is available between 11am and midnight.

Security and Fairness

Loyal Casino has earned a reputation as a safe online gaming site, and rightfully so. It uses SSL encryption whenever sensitive information is required, particularly while depositing. Additionally, Loyal Casino has a privacy policy in place to protect contact information from being provided to third parties unnecessarily.

In its FAQ, Loyal Casino explains that its games have been audited for fairness. Although no audit report is available to view, we have no reason to doubt that the games are unfair, especially since the NetEnt games are publicly tested by TST on a regular basis.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, NetEnt, NeoGames, Evolution Gaming, Betsoft, Play'n GO, WMS, NextGen Gaming, Blueprint Gaming, iSoftBet, Leander Games, Quickspin, Yggdrasil Gaming, Relax Gaming, Playson, Thunderkick, Amatic Industries, EGT Interactive, Betdigital, Big Time Gaming, Elk Studios, Push Gaming, Pragmatic Play, Red Tiger Gaming, Stakelogic, Just For The Win, Iron Dog Studios, Concept Gaming, Rabcat, Eyecon, Inspired, Lightning Box, 1x2Games, 2 By 2 Gaming, 4ThePlayer, Adoptit Publishing, Ainsworth Gaming Technology, Authentic Gaming, Apollo Games, Asylum Labs, Bally, Barcrest Games, Booming Games, Bulletproof Games, Core Gaming, Crazy Tooth Studio, Electric Elephant, Fantasma Games, Felt Gaming, SUNFOX Games, Foxium, Fuga Gaming, Gamevy, GameArt, Games Lab, Gamomat, Genesis Gaming, GreenTube, Habanero, Hacksaw Gaming, High5Games, Kalamba Games, Live 5 Gaming, MetaGU, Nolimit City, Northern Lights Gaming, Nyx Interactive, Old Skool Studios, Oryx Gaming, PariPlay, Probability, Realistic Games, Revolver Gaming, SG Gaming, Shuffle Master, Side City Studios, Sigma Games, Skillzzgaming, Slingo, Snowborn Games, Spieldev, Sthlm Gaming, Synot Games, The Games Company, Touchstone Games, YoloPlay, ReelPlay, R. Franco Games, Game360
  • Deposit Methods

    MasterCard, Neteller, Paysafe Card, Visa, Sofort, Skrill, Trustly
  • Withdrawal Methods

    Neteller, Visa, Skrill, Trustly, Bank Wire Transfer
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 24 hours

    Bank Transfers: 2-5 days

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    EUR 50,000 per day
  • Affiliate Program

    Betsson Group Affiliates
  • Restricted Countries

    • Afghanistan
    • Algeria
    • Angola
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Bahrain
    • Belgium
    • China
    • Cuba
    • Czech Republic
    • Denmark
    • Eritrea
    • Estonia
    • Ethiopia
    • France
    • Georgia
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Greece
    • Hong Kong
    • Indonesia
    • Iran
    • Iraq
    • Ireland
    • Italy
    • Jordan
    • Kuwait
    • Latvia
    • Libya
    • Lithuania
    • Malaysia
    • Malta
    • Marshall Islands
    • Mauritania
    • Mauritius
    • Morocco
    • Norfolk Island
    • North Korea
    • Oman
    • Pakistan
    • Poland
    • Portugal
    • Puerto Rico
    • Qatar
    • Romania
    • Rwanda
    • Saudi Arabia
    • Slovakia
    • Slovenia
    • Somalia
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Tunisia
    • Turkey
    • United Arab Emirates
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
  • Casino Type

    Instant Play, Mobile, Sports
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

  • Languages

  • Licences

    Malta Gaming Authority
  • Company

    BML Group Ltd Casinos
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Loyal Casino Reviews by Players


Write a review
donot 3 reviews
Reviewed on September 4, 2020


They did have the games I was looking for, and some that are not widely available, though I am interested in them. Technically the games worked fine and were easy to use.


The welcome offer was tantamount to a scam. I checked with the support (Sylvia, in a chat) that the 200 % welcome bonus was available, and they promised to add it, if not granted automatically, but after the deposit they argued that no bonus at all was available, claiming that my country was not included in the offer. Still, they didn't mind me playing. Sad and unreliable, there will never be another deposit. What an ironic name for a casino, "Loyal".
Roel123 1 review
Reviewed on June 21, 2020


Very big collection in slots and table games. Older games still are playable. Making deposits works fine. Not being spammed with bonuses before making a deposit.


Wagering rule. Deposits must be played a minimal of 1x before withdrawal. This also applies when you lost money on the same day, making it nearly impossible to make up a big loss.
When contacting the customer service there's no indulgence.
Loyal Casino does not care for loyal players. Loyal players are not being rewarded for their loyalty.
Vladkosh 7 reviews
Reviewed on April 13, 2020


Had to wait for one month to get the welcome bonus, got match bonus first then few weeks later I finally got the spins that were advertised. They kept lying to me that my country is not eligible for bonuses even tho my cointry wasnt listed anywhere at all.
You get comp points, but you have to play a lot to get atleast 1€ in there.
Forget about goodwill bonuses, BML casinos hardly ever give you anything.
No promotions at all, just high roller races with bad games.

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