- One of Europe’s longest-running online casinos
- Mobile gaming available
- Includes some NetEnt slots along with Swissgame games
- Live chat available
- Limited support hours
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Loyal Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Loyal Casino is an online casino created in 2004. The site has maintained a traditional look as it has grown into one of the most well-known online casinos. Loyal Casino is powered by the Swissgame platform, which offers slots (including a few NetEnt games), live and virtual table games, video poker, and some specialties. The full casino is available in an instant-play Flash client, and a growing number are available on mobile. Loyal Casino is licensed by the government of Malta.
Restricted Countries
Loyal Casino is unable to offer games to players in the United States and most countries outside of Europe, despite the fact that some of these prohibited countries are still listed on the registration page.
Mobile Gaming
Most of Loyal Casino’s games can now be played on any compatible smartphone or tablet. Players can access these mobile games just by going to the Loyal Casino mobile site on their device’s browser. The mobile selection currently features Classic Roulette, Classic Blackjack, Gonzo’s Quest, Starburst, Twin Spin, Live Roulette, and Live Blackjack.
Security and Fairness
Loyal Casino has earned a reputation as a safe online gaming site, and rightfully so. It uses SSL encryption whenever sensitive information is required, particularly while depositing. Additionally, Loyal Casino has a privacy policy in place to protect contact information from being provided to third parties unnecessarily.
In its FAQ, Loyal Casino explains that its games have been audited for fairness. Although no audit report is available to view, we have no reason to doubt that the games are unfair, especially since the NetEnt games are publicly tested by TST on a regular basis.
- E-Wallets 24 hours
- Bank Transfers 2-5 days
- Card Payments 24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Loyal Casino’s variety of slots is fairly small but diverse. Its games range from conventional three-reel slots like Club Reno slot, Random Winner slot, and Mega Joker slot, to a handful of NetEnt bonus video slots: Gonzo’s Quest slot, Starburst slot, and Twin Spin slot. Other virtual games include Classic Blackjack, Caribbean Poker, Classic Roulette, Casino Patience, and Jack Poker (a progressive “20/10/5” Jacks or Better video poker game).
Live Games
Players at Loyal Casino can try their luck in the live casino room at any time. This section of the site features Live Roulette, Live Roulette HD, and Live Blackjack. These games all use the same rules found in most European casinos and are all broadcast in real-time for the most realistic experience possible.
Support
Players can contact the support between 9am and midnight. The support options are email, phone and chat. Chat, however, is available between 11am and midnight.
Complaints
Read the complaints other players have left for Loyal Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Very big collection in slots and table games. Older games still are playable. Making deposits works fine. Not being spammed with bonuses before making a deposit.
Wagering rule. Deposits must be played a minimal of 1x before withdrawal. This also applies when you lost money on the same day, making it nearly impossible to make up a big loss.
When contacting the customer service there's no indulgence.
Loyal Casino does not care for loyal players. Loyal players are not being rewarded for their loyalty.
Had to wait for one month to get the welcome bonus, got match bonus first then few weeks later I finally got the spins that were advertised. They kept lying to me that my country is not eligible for bonuses even tho my cointry wasnt listed anywhere at all.
You get comp points, but you have to play a lot to get atleast 1€ in there.
Forget about goodwill bonuses, BML casinos hardly ever give you anything.
No promotions at all, just high roller races with bad games.
The Loyalcasino is one of my favorites! On offer are most of my favorite providers. The website is clear and straightforward. Very fair sales conditions for bonuses. Loyalty points can be exchanged for money. Fast verification and payment.
No Gamomat Slots. Games can only be searched by name and not subdivided by providers. Support only in English. The casino has change his name from oranje to loyal. I love the old name! :-(
Nothing more - my experience was very good at Loyalcasino.
Tried this one when living in NL, Oranje that time. No issues. Quick veryfication and withdrawals. Almost Everyweek no depo bonuses and depo aswell. For me #1.
Cant play anymore haha nothing bad to say about Loyal. Welcome offer is also very good. I made my first payout with money that I won with welcome offer. 1 day afrer quick veryfi money was on my bank acc 90€.
High quality from the top down at this casino from the games and banking options (in and out) to the people that talk to you who are good and helpful. Good wins for me as well and quick payment.
I like this casino, now. They chanced they lay-out and added loads of games. The helpdesk is very friendly and verificationis very fast.
Nice welcome bonus with very acceptable wagering. I would really recommend this casino also when u like live casino games.
I really don't understand why this casino is still so low in ranking, it chanced very positive that needs to be rewarded!
Some more Netent games would be nice, but thats personal.
24/7 helpdesk would have been a 10 instead of a 9
I like them!
All my fave games!
Easy to use and navigate.
Gave me a nice birthday no deposit bonus which was nice!
Withdrawal processed quickly - done after just 24 hours and at the weekend, so wasn't expecting any news until mid-week.
Overall, a nice casino.
Only thing that I can think of is that it is a little slow when navigating through side menu and would be nice to have FAQ section at the bottom so you don't have to search the website for info.
I like the casino because they have lots of different games to play and wide selection of Live casino section.
Customer Support dont care about you as customer. They are greedy, stingy, bad casino. There's no loyalty. All they think is about there own promotion and not see you as a loyal player. So, not recommend to play here if u are looking for some good, friendly support. Good luck to everyone!
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They did have the games I was looking for, and some that are not widely available, though I am interested in them. Technically the games worked fine and were easy to use.
The welcome offer was tantamount to a scam. I checked with the support (Sylvia, in a chat) that the 200 % welcome bonus was available, and they promised to add it, if not granted automatically, but after the deposit they argued that no bonus at all was available, claiming that my country was not included in the offer. Still, they didn't mind me playing. Sad and unreliable, there will never be another deposit. What an ironic name for a casino, "Loyal".