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Oranje Casino - Allowed me to deposit after I asked them to close my IP and account permanently


Hello I am writing complain about oranje casino

on 27.12.2012 i ask casino to close my account pernamently and also to block my IP adress becouse i have gambling problems and i dont wanna play anymore and i like to close my account pernamently
but casino let me to open new account today with sam Ip adress and i spend 3 thousend euro thy just let me to deposit money afther i ask them to close my account pernamently
this is the email i send them 3 years ago

> i will like to block this account i have problem with gambling i already
> block all acount and howis possible i still can play and i spend money i
> will contact my loyal for this becouse i have copy of email i send you i
> send you email about block all my account and you still laud me to play
> and i spen all my moneyÂ
>
>
> ** Thu, 27 Dec 2012 19:19:55 +0100 - "Oranje Casino Support"
> **
>

and this is what thy reply me afther i send this email to them
I've closed your account and your IP address, would you like me to block your
email address so you can't use it to register with?

Please let me know if I can do this for you.

Regards,

Quirine
Oranje Casino Support


and today i open new account my IP adress was not block and thy let me deposit 3 thousend euro and spemd all afther i ask them to close pernamently becouse i have gambling problems

i will like to get back my money i spend becouse i ask them to close my account many times becouse i have gambling problems

please ask gamblers help me to get my money back

username is pokec111

thank you
Disputed Casino Loyal Casino

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Dear ask gamblers you can close the complain casino was very nice to me and thy will pay me my deposit back

thank you oranje casino and thank you ask gamblers

problem resoved

Loyal Casino Complaint Stats

Resolved 2 / 2
Avg. Amount $1,283
Avg. Complaint Duration 8 days
Avg. Response Time 3 days

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