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Locowin Casino

5.74
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Average Complaint Response Time: 2 days
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Average Complaint Response Time: 2 days

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Locowin Casino Review

  • Mobile-friendly
  • Top-tier software suppliers
  • SSL-encrypted
  • Live chat available
  • No phone support
  • Customer support available from 10 AM till 11 PM
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General info & Latest Promos
Website https://www.locowin.com/
Established 2019
Owner Gammix Limited Casinos
Casino Promotion Locowin Casino: 100% up to €350

Locowin Casino is an online casino that features hundreds of entertaining online slots and other specialties, powered by the renowned software suppliers like NetEnt, Microgaming, Yggdrasil Gaming, Play’n GO, GameArt, Pragmatic Play, Quickspin and Elk Studios - to name a few. Mobile version of the casino is also available, so players can access their favourite releases on the go. Locowin Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

There are certain restrictions when it comes to creating an account at Locowin Casino. Namely, the list of the limited countries includes but is not limited to Australia, Belgium, Bulgaria, Czech Republic, China, Cyprus, Denmark, Estonia, Ethiopia, France, Greece, Hong Kong, Iran, Israel, Italy, the Netherlands, Portugal, Poland, Romania, Slovenia, Spain, Sweden, Turkey, the United States of America and the United Kingdom. 

Virtual Games

The selection of virtual games at Locowin Casino is diverse enough, with video slots making the most of it. Online slots are powered by the leading software suppliers such as Microgaming, NetEnt, Yggdrasil Gaming, Play’n GO, iSoftBet, and Endorphina, with the most popular titles being Piggy Riches slot, Book of Dead slot, Gonzo’s Quest slot, Immortal Romance slot, and Wild Wild West: The Great Train Heist slot.

Table game collection includes roulette, blackjack and baccarat. Those who prefer such games can enjoy variants like European Roulette, French Roulette, Common Draw Roulette, Classic Blackjack Gold, Baccarat Squeeze, and Baccarat Professional Series Standard. 

Video poker enthusiasts can try out games like Joker Poker, Caribbean Poker, and Oasis Poker Professional Series. 

Live Gaming 

Players who enjoy being part of the live casino gaming atmosphere can try games like Live Mini Roulette, Live Blackjack, Live Three Card Poker, Live Caribbean Stud Poker, alongside many more exciting varian­ts. ­ ­

Mobile Gaming

Gaming on the go is available to all members who wish to access their favourite games using their smartphones or tablet devices. All players need to do is open the mobile version of Locowin Casino website, as there’s no need for download. 

Support

Customer support team at Locowin Casino is available from 10 AM till 11 PM, with no phone support available.

Security and Fairness

All members of the casino can rest assured that personal details and financial transactions are safe, as Locowin uses a high level of SSL encryption and firewall services.

Also, a random number generator is utilized to ensure that all games are fair and random.

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Casino details
More Casino Details More details
  • Website

    https://www.locowin.com/
  • Software

    Ezugi, NetEnt, Evolution Gaming, GameArt, Betsoft, Microgaming, iSoftBet, Pragmatic Play, Quickspin, Play'n GO, Xplosive, Endorphina, Elk Studios, Ganapati, Yggdrasil Gaming, High5Games, Kalamba Games, Oryx Gaming, Gamomat, Thunderkick, Blueprint Gaming, Booming Games, Felt Gaming, Push Gaming, Relax Gaming, Nolimit City, Tom Horn Gaming, Spade Gaming, Big Time Gaming, Red Tiger Gaming, Wazdan, Merkur Gaming, Hacksaw Gaming, ReelPlay, Games Lab, Boomerang, Stakelogic
  • Deposit Methods

    Direct Bank Transfer, Neteller, Skrill, Visa, MasterCard, Paysafe Card, Trustly, Siru Mobile, Zimpler, AstroPay Card, Neosurf, EcoPayz, Flexepin, Sofort
  • Withdrawal Methods

    Neteller, Skrill, Visa, MasterCard, Paysafe Card, Trustly, Zimpler, AstroPay Card, EcoPayz, Sofort, Bank Wire Transfer
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 48-96 hours

  • Withdrawal Limit

    No Limits
  • Affiliate Program

    Locowin Affiliates
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Barbados
    • Belgium
    • Belize
    • Bulgaria
    • China
    • Cuba
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Ethiopia
    • France
    • French Guiana
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Greece
    • Grenada
    • Haiti
    • Hong Kong
    • Indonesia
    • Iran
    • Israel
    • Italy
    • Jamaica
    • Lebanon
    • Libya
    • Macau
    • Netherlands Antilles
    • Nigeria
    • North Korea
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Russia
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • Serbia
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Trinidad and Tobago
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vanuatu
    • Yemen
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, Canadian dollars, US dollars, Norwegian kroner
  • Languages

    English, Finnish, German, Spanish, Norwegian
  • Licences

    Malta Gaming Authority
  • Company

    Gammix Limited Casinos
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]`

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Locowin Casino Reviews by Players

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esc 11 reviews
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Reviewed on November 1, 2021

LIKED

Nice variety of games, easy deposit methods, clear site with all the popular game providers so no problems with that. Again nice site with diverse selection.

DISLIKED

Live support is not available. Their customer support is not replying to my e-mails. Last week I made a withdrawal and > 48 hours and various e-mails later I cancelled my withdrawal as no one of their customer support took the effort to respond.
Now again I made a withdrawal and again more than 48 hours later it still shows in progress and their live support is not available nor are they replying to me by e-mail.
Extremely disappointing customer service. My withdrawal after 55 hours (while their website states they will process within 48 hours ) is still in progress and when I want to check what my status is their customer service is unavailable.
LOCOWIN CASINO REPLIED ON NOVEMBER 3, 2021
Hello ESC,

Thank you for your feedback.

We are sorry for your disappointment but our live chat support team is available from 10h00 to 23h00 CET! You can contact anytime during this period, our support will help you on your request.

 The email review can take 24-48 hours, it depends on how high pressure it is in the relevant department. But we always try to reply on all the emails as quickly as possible.!

Best Regards,
Locowin Casino.
Hikkoz 2 reviews
Reviewed on October 29, 2021

LIKED

I like that is a lot of games. And it has been instant withdrawals before.
Support has been good before and instant replay.
I also like that is a smooth and fast site.
Layout is very good.

DISLIKED

Insane waiting time on verification, worst ever.
And its also weird that they want documents after I played 1,5 years and made 70+ withdrawals.
Now they promise me less than 72 hours on documents but still nothing.
They don't answer mail or support.

Take it easy with this casino.
LOCOWIN CASINO REPLIED ON NOVEMBER 3, 2021
Hello HIKKOZ,

Thank you for your feedback.

We are sorry for your disappointment but the account verification is mandatory after some transaction according to MGA guidelines to protect the player.

As we could see that your account is verified on 01/03/2021 & the same has been informed to you via email.

The email review usually takes 24-48 hours depending on the workload but we always try to respond all the players as quickly as possible. As we could see that you got all the verification update from our relevant team via email.

Best Regards,
Locowin Casino.
vincentdelvechio 1 review
Reviewed on October 21, 2021

LIKED

I really enjoy my first experience on Locowin!
The welcome bonus is very generous and it is based on 5 deposit with free spins.
Locowin has a very good technical support and also they can spoke German, they respond on time and are not rude.
The return on slots is high, and there is at least all the best game and provider of the market.
The verification account and the pay out are instant!
I recommend this casino to everyone.

DISLIKED

Unfortunately the customer support is not available 24h! It can happened that I travel so sometimes with the different time so I can not join them.
Can you please check that and fix it if you can, and this the casino will be perfect.
LOCOWIN CASINO REPLIED ON OCTOBER 28, 2021
Dear VINCENTDELVECHIO,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated! We will share your feedback with our team to let them know to keep up the amazing work. We're happy to hear that you loved playing in our casino.

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

We are providing customer support from 10h00 to 23h00 CET for the moment but we will forward your request to our relevant department and they will definitely try to improve this as soon as possible!

Thank you again for all the green stars, we hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

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