Complaint #173
Locowin Casino
15000 EUR Withdrawal Still Outstanding after 22 days
15 hours ago
I would like to file a complaint against Locowin regarding an outstanding withdrawal of approximately **€15,000**\.
The winnings were generated with **real money and without using a bonus**\. My account is fully verified, and I have previously been able to make withdrawals successfully\.
Due to Locowin’s withdrawal limit of **€5,000 per 7 days**, I had to request the winnings in several separate withdrawals\. The first €5,000 withdrawal has been pending for a very long time and has still not been paid out\. Further withdrawal requests have also remained in processing\.
I have contacted Locowin’s support several times\. Their response has repeatedly been that my withdrawals are being handled by the payment/verification team and that I simply need to be patient\. However, despite the considerable amount of time that has now passed, I still have not received my money\.
I have cooperated fully with Locowin and provided all requested information and verification documents\. There is, to my knowledge, no outstanding requirement from my side that would justify such a prolonged delay\.
I understand that withdrawals can sometimes require additional checks, especially for larger amounts\. However, I believe the current waiting time is unreasonable, particularly as my account has already been verified and I have previously received successful withdrawals from Locowin\.
I would therefore appreciate AskGamblers’ assistance in contacting Locowin and helping to resolve this matter so that my legitimate winnings of approximately **€15,000** can finally be paid\.
I can provide screenshots of my withdrawal requests, my communication with Locowin’s support, and any other relevant documentation if required\.
Thank you very much for your assistance\.
The winnings were generated with **real money and without using a bonus**\. My account is fully verified, and I have previously been able to make withdrawals successfully\.
Due to Locowin’s withdrawal limit of **€5,000 per 7 days**, I had to request the winnings in several separate withdrawals\. The first €5,000 withdrawal has been pending for a very long time and has still not been paid out\. Further withdrawal requests have also remained in processing\.
I have contacted Locowin’s support several times\. Their response has repeatedly been that my withdrawals are being handled by the payment/verification team and that I simply need to be patient\. However, despite the considerable amount of time that has now passed, I still have not received my money\.
I have cooperated fully with Locowin and provided all requested information and verification documents\. There is, to my knowledge, no outstanding requirement from my side that would justify such a prolonged delay\.
I understand that withdrawals can sometimes require additional checks, especially for larger amounts\. However, I believe the current waiting time is unreasonable, particularly as my account has already been verified and I have previously received successful withdrawals from Locowin\.
I would therefore appreciate AskGamblers’ assistance in contacting Locowin and helping to resolve this matter so that my legitimate winnings of approximately **€15,000** can finally be paid\.
I can provide screenshots of my withdrawal requests, my communication with Locowin’s support, and any other relevant documentation if required\.
Thank you very much for your assistance\.
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