Locowin

5.8
CasinoRank
7.6
Spielerbewertung 27 Bewertungen
Beschwerde-Antwortzeit 0 Stunden durchschn.
Wir überprüfen und bewerten Online-Casinos objektiv, dank unseres Casino Rank-Algorithmus, der auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern basiert. Zuerst die Wahrheit erfahren. Dann spielen.
Was uns gefällt
  • Live Chat
  • moblifreundlich
  • viele Spielanbieter
Was uns nicht gefällt
  • kein Telefon-Support
  • Der Kundensupport ist von 10:00 bis 23:00 Uhr verfügbar
  • Allgemein
  • Zahlungen
  • Spiele
  • Kundensupport
  • Verantwortungsvolles Spielen

Sprachen

Englisch, Finnisch, Deutsch, Norwegisch, Spanisch

Gründungsjahr

2019

Lizenzen

Malta Gaming Authority - MGA

Partnerprogramm

Unternehmen

Gammix Limited Casinos

Typ

Instant Play, Mobile, Live Casino

Einzahlungsmethoden

AstroPay Card, Flexepin, Banküberweisung, Interac, MasterCard, Neosurf, Neteller, Paysafecard, Payz (früher ecoPayz), Siru Mobile, Skrill, Sofort, Trustly, Visa, Zimpler, eZeeWallet

Währungen

Kanadischer Dollar, Euro, Norwegische Krone, US Dollar

Auszahlungsmethoden

AstroPay Card, Banküberweisung, MasterCard, Neteller, paysafecard, Payz, Sepa, Skrill, Sofort, Trustly, Visa

Auszahlungszeiten

E-Wallets: 0-1 Stunde
Banküberweisungen: 3-7 Tage
Schecks: Nicht im Angebot
Zahlungskarten: 3-5 Tage
Bearbeitungsdauer: 0-96 Stunden

Auszahlungslimit

5,000 Eur pro Woche, 20,000 eur pro Monat

Software

Betsoft, Big Time Gaming, Blueprint Gaming, Boomerang, Booming Games, Elk Studios, Endorphina, Evolution Gaming, Ezugi, Hacksaw Gaming, Light & Wonder, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Pragmatic Play, Quickspin, Red Tiger Gaming, Relax Gaming, Spade Gaming, Stakelogic, Swintt, Thunderkick, Tom Horn Gaming, Wazdan, Yggdrasil Gaming, Edict (Merkur Gaming), GreenTube

RTP

Nicht festgelegt

Live-Chat

Kontakt

Support E-Mail: [email protected]`

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Selbstausschluss Registrierungs-Teilnahme

Nein

Allgemeine Information zu Locowin Casino

Locowin Casino ist ein Online Casino, das Hunderte unterhaltsamer Online Slots und andere Spezialitäten bietet, die von renommierten Softwareanbietern wie NetEnt, Microgaming, Yggdrasil Gaming, Play'n GO, GameArt, Pragmatic Play, Quickspin und Elk Studios betrieben werden, um nur einige zu nennen.

Die mobile Version des Casinos ist ebenfalls verfügbar, sodass Sie Ihre Lieblingsveröffentlichungen unterwegs genießen können. Locowin Casino ist lizenziert und reguliert von der Malta Gaming Authority.Es gibt bestimmte Einschränkungen, wenn es darum geht, ein Konto im Locowin Casino zu erstellen.

Weitere Details finden Sie in unserem Online Casino Testbericht.

Zahlungsinformationen im Locowin Casino

Auszahlungen werden innerhalb von 2 Werktagen nach der Anfrage bearbeitet.

Spieler können sich jederzeit einen Teil oder ihr gesamtes Echtgeldguthaben auszahlen lassen. Der Spieler kann sich sein Echtgeldguthaben auszahlen lassen, bevor er die Bonusbedingungen erfüllt hat, wobei das Guthaben auf dem Bonusguthaben verfällt.

Um sich für eine Auszahlung von Gratisgeld zu qualifizieren müssen Sie eine Mindesteinzahlung von echtem Geld leisten. Der Mindesteinzahlungsbetrag beträgt 10 EUR (oder den Gegenwert in einer anderen Währung).

Wenn Sie einen Teil des Gewinns auszahlen lassen möchten, der 20.000 EUR (oder den Gegenwert in einer anderen Währung) oder mehr beträgt, haben wir das Recht, die Auszahlung in Raten aufzuteilen, bis der volle Betrag ausgezahlt ist. Sie erhalten keine Zinsen auf ausstehende Beträge.

Der maximal auszahlbare Betrag pro Woche beträgt 5.000 EUR oder 20.000 EUR pro Monat (oder den Gegenwert in einer anderen Währung).

Der Mindestauszahlungsbetrag, der weltweit außerhalb der EU per Überweisung bearbeitet wird, beträgt 250 EUR (oder den Gegenwert in einer anderen Währung). Für Transaktionen innerhalb der EU beträgt der Mindestauszahlungsbetrag, der mit Wire Transfer bearbeitet wird, 30 EUR (oder den Gegenwert in einer anderen Währung). Ausnahmen können für Spieler mit einem höheren VIP-Status nach Ermessen des Managements gemacht werden.

Im Falle einer Auszahlungsanforderung von Echtgeldguthaben, wenn das Guthaben nicht mindestens einmal eingesetzt wurde,wird eine Gebühr von 5 % erhoben.

Kundensupport im Locowin Casino

Das Kundensupport-Team im Locowin Casino ist von 10:00 bis 23:00 Uhr verfügbar, ohne telefonischen Support.

Spiele im Locowin Casino

Die Auswahl an virtuellen Spielen im Locowin Casino ist vielfältig genug, wobei Video-Slots den größten Teil ausmachen. Online Spielautomaten werden von führenden Softwareanbietern wie Microgaming, NetEnt, Yggdrasil Gaming, Play'n GO, und Endorphina betrieben. Zu den beliebtesten Titeln gehören der Slot Piggy Riches, der Slot Book of Dead oder der Slot Gonzo's Quest.

Die Tischspielsammlung umfasst Roulette, Blackjack und Baccarat. Diejenigen, die solche Spiele bevorzugen, können Varianten wie European Roulette, French Roulette, Common Draw Roulette, Classic Blackjack Gold, Baccarat Squeeze und Baccarat Professional Series Standard genießen.

Videopoker-Enthusiasten können Spiele wie Joker Poker, Caribbean Poker und Oasis Poker Professional Series ausprobieren.

Spieler, die gerne Teil der Live-Casino-Spielatmosphäre sind, können Spiele wie Live Mini Roulette, Live Blackjack, Live Three Card Poker, Live Caribbean Stud Poker und viele aufregende Varianten ausprobieren.

Spielen unterwegs steht allen Mitgliedern zur Verfügung, die ihre Lieblingsspiele auf ihren Smartphones oder Tablet-Geräten genießen möchten. Alles, was die Spieler tun müssen, ist die mobile Version der Locowin Casino-Website zu öffnen, da kein Download erforderlich ist.

Die Vepflichtung von Locowin Casino zu Verantwortungsvollem Glücksspiel

Alle Mitglieder des Casinos können sicher sein, einige Möglichkeiten zu finden, wie Sie sicherstellen können, dass sich Ihr Spielverhalten innerhalb kontrollierbarer Grenzen bewegt.

Locowin Casino stellt Ihnen diverse Tools zur Verfügung stehen, wenn Sie das Bedürfnis haben, eine Pause zu machen.In der Limits-Sektion Ihres Kontos finden Sie Einzahlungslimits, Einsatzlimits, Verlust-Limits, Limits für Sitzungen.

Vielleicht haben Sie das Gefühl, alles unter Kontrolle zu haben, möchten aber eine Pause einlegen, um über Ihr Glücksspiel nachzudenken. Wenn dies der Fall ist, kann Ihnen eine Pause helfen.

Sie können Ihr Konto für 24 Stunden bis maximal 30 Tage sperren. Während dieser Zeit können Sie nicht auf Ihr LocoWin-Konto zugreifen und wir werden jegliche Kontaktaufnahme oder Marketingangebote einstellen.

Selbstausschluss

Sollten Sie nicht in der Lage sein, Ihr Glücksspiel zu kontrollieren und sich für eine längere oder sogar dauerhafte Unterbrechung entscheiden, ist es möglich, sich selbst auszuschließen. Wenn Sie sich für einen Selbstausschluss entscheiden, ist es nicht möglich, Ihr Konto wieder zu öffnen, sobald es für einen Zeitraum von sechs Monaten bis zu einem Jahr oder sogar dauerhaft gesperrt ist.

Wenn Sie sich über Ihre Spielaktivitäten nicht sicher sind, können Sie den GamCare-Selbsteinschätzungstest ausfüllen.

Spielerbewertungen

7.6
27 Bewertungen
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Spielerbewertung
anotherguy
vor 8 Monaten
2

After two weeks of sending proof of address, all the documents were declined. I have explained my situation as I don't have bills to my name but they give me automatic responses. I provided my ID and an official bank statement signed by me with all information. Everything is declined. Look like they don't want to process my withdraw and I lost all money...

Locowin
vor 6 Monaten

Hello Anotherguy,

Thank you for sharing your feedback with us..!

The account verification is mandatory in order to identify the player and avoid any frauds. Only valid documents are accepted.

You can always check with our live support or send us an email if you have any doubts related to the verification process.

Best Regards,
Locowin Casino.

Annapanna1979
vor 9 Monaten
2

They have a couple of fun games and good providers. The overall experience of the page feels like a good layout, almost as if this were a serious casino

This casino is not a place that i recommend anyone to gamble at, the whole identification proccess is very slow and the owner have developed different strategies to confiscate your wins. I have heard several stories about this place after my incident here, were they took all my money i made after a couple of lucky spins..

Locowin
vor 6 Monaten

Hello Annapanna1979,

Thank you for sharing your feedback with us..!

The account verification is mandatory in order to identify the player and avoid any frauds. The verification process gets delayed if the documents are not enough for the verification.

All the games are running randomly and it's upon luck to win or lose.

Upon registration, everyone is asked to read and accept our Terms & Conditions, and a sign appear where you actively mark a box saying that you have read the terms.

We always suggest to the players to play the game according to the terms in order to avoid any issues at the time of withdrawal.

Best Regards,
Locowin Casino.

Boss82
vor 9 Monaten
2

Nothing good to say about this place really, some fun games and they run smoothly but there is much better places to spend your money at, and if you are lucky here the chances of getting your money is minimal. Be careful when playing here or at any casino that Starscream ltd. Are running?

They have lots of diffuse rules and they are pften using ther bonus money as a way to take away all of your funds. They can even add bonuses to your account without not even accepting it and then confiscate your whole amount of money. This is just a warning to anyone ever considering to play here, be careful these people are not fun to have to do with if you would have any luck and win a couple of dollars!

Locowin
vor 7 Monaten

Hello Boss82,

Thank you for sharing your feedback with us..!

Regarding our terms & conditions, To make sure this, upon registration, everyone is asked to read and accept our Terms & Conditions, and a sign appear where you actively mark a box saying that you have read the terms.

The bonus will be added to those players who take the part of the promotion or eligible for the same. Player can always reach out to the live support or drop an email if wish to cancel it.

Best Regards,
Locowin Casino.

Wingardoum
vor 1 Jahr
9

I was cruising through my gaming session at Locowin, when suddenly the website starts acting up. Buttons not responding, game freezing.
Feeling a bit frustrated, I shoot a message to their support team, explaining the whole situation. Expecting a wait, but those guys were on it straight away.
They walked me through a quick fix, apologized for the hiccup, and just like that, I'm back to smooth sailing.

I like the reactivity!

Locowin
vor 1 Jahr

Dear Wingardoum,

Thank you so much for spending your valuable time to write a review, much appreciated!

It happens sometimes because of the old cookies, that's why we always suggest to clear cookies regularly in order to avoid the situation like this.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

GROGH777
vor 1 Jahr
8

Found a bonus code for free spins for free for this Casino. After creating the account I checked the game and yes it was true I received 50 free spins without depositing. The funny part is I even won and was able to make a withdrawal of 100€.

I was trying to use an instant withdrawal method, but unfortunately they did not offer that. In the end I took crypto payments and my money came after 1-2 hours. Not instant but okay.

Locowin
vor 1 Jahr

Dear GROGH777,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Congratulations for your winnings...!

Regarding the withdrawal, it takes upto 48hours in order to process but our relevant team always try to process all the withdrawal as quickly as possible.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Suiii
vor 1 Jahr
9

What I like about Locowin? I would say everything. Tried the Scratchcard games for my first time and I was so lucky that I made 2k in not even 1 hour. Very happy with the website layout, Customer Support and payments.

Now one small thing came in my head. When I try to reach the customer support in the night. Sometimes nobody is answering. But my email has been answered quit fast during the night.

Locowin
vor 1 Jahr

Dear Suiii,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Congratulations for your winnings...!

Regarding the Chat Support, we are proving the chat support from 10h00 - 23h00 CET. After the chat opening hours, you can contact us via email. Email support is available for 24*7. Our Email team always try to answer on all the emails as quickly as possible.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Sarah7777
vor 1 Jahr
9

I was impressed how good the deposits and withdrawal are processed at this Casino. I had problems in a different Casino because my deposit got lost and on top after trying again it was taking more then 5 min to be credit but with Locowin its instant without any problems. Same for withdrawals. Once approved they got credit almost instant for me.

Sad they don't have paysafe card as a withdrawal method. Its very rare to find a casino that offers this but maybe if someone from Locowin is reading this. Please add it :)

Locowin
vor 1 Jahr

Dear Sarah7777,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Regarding the withdrawal methods, it will be forwarded to the relevant department to have a look at this.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Fellla
vor 1 Jahr
10

Okay, so Locowin's welcome bonus is like, legit awesome! They hit you with not one, not two, but 5 offers when you roll in. It's like a buffet of bonuses, man.

First off, you drop your cash, right? Locowin turns that into bonus bucks

Then they keep the party going with the next four deposits, throwing more bonus cash your way. It's like they want you to have a blast every time you play.

And the games, bro? It's a legit smorgasbord – from slots to live dealers, they got it all.

Whole vibe!

Nachricht
Locowin
vor 1 Jahr

Dear Fellla,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

carterbsh
vor 1 Jahr
10

I dove headfirst into Locowin with a whopping 1200€ deposit to take full advantage of their welcome bonus. The bonus matching was on point, instantly almost doubling my balance!!
Good game variety, I played on the popular "Book of Dead" slot. After some very very intense spins haha and I managed to rake in 2900€ in winnings.
Navigating through the wagering requirements was smoother than expected, and the withdrawal process was a breeze.

Locowin
vor 1 Jahr

Dear Carterbsh,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Congratulations for your winnings...!

We're glad to hear that you're satisfied with our services. We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

SahneStuecke
vor 1 Jahr
10

10/ out of 10 for sure. Played last weekend Live Casino an had the fun of my life. I started with 100€. At one point I had 45000€ on my balance and in the end I withdrawal 35. Frist came already after a few hours into my wallet. No fake Casino!

Locowin
vor 1 Jahr

Dear SahneStuecke,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Congratulations for your winnings...!

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Playorlose777
vor 1 Jahr
8

Had great experience with the Customer Support since month. Always very helpful and on top they give free spins and cash bonuses when I lost again. Very nice feeling to play at Locowin.

Would be amazing if it would be allowed to play in Live Casino with Bonus money. I know not many Casinos allow that but it would be amazing. Maybe they can change that.

Locowin
vor 1 Jahr

Dear Playorlose777,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

You will be notified in the future if there is any changes in the bonus terms.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Geroldsteinger
vor 1 Jahr
10

Would like to express how good the VIP of Locowin is. They reached out to me already after a few hours. I mean yes I deposited a bit but I can compare it to different Casinos for example where this is not happening. Only when you ask for it. But here when they saw I lost a bit, they directly offered me VIP service and a Cash bonus. Very good!

Would be nice to be allowed to play Bonus in the Live Casino. It's not really common but in some Casinos it's possible. Maybe they can change that in the future...

Locowin
vor 1 Jahr

Dear Geroldsteinger,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

You will be notified in the future if there is any changes in the bonus terms.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

lplrivier
vor 1 Jahr
10

It have a good selection of games with RTP that are more than correct. The casino is also very easy to navigate, sometimes I can be confused and can't really know where to click on some casinos that have too many options, on Locowin it is very user friendly with subdivision well made. The most important point for me is the helpful chat service that they offer, they are super friendly. Thank you.

Locowin
vor 1 Jahr

Dear lplrivier,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services. We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Coletteblv
vor 1 Jahr
10

A big 10 to their welcome bonus:

So, I signed up, deposited 100 euros, and they matched it with a 100% welcome bonus. That gave me a solid 200 euros to play with. I went on a winning streak, hitting a major jackpot on one of their slot games, and cashed out a whopping 1,000 euros!! The generous welcome bonus gave me the boost I needed for a thrilling gaming session, and it definitely paid off big time. I can't recommend Locowin Casino enough – they've got it all, and it's where my biggest win happened!

Nachricht
Locowin
vor 1 Jahr

Dear Coletteblv,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

Congratulations for the winnings...!

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Biccbern
vor 1 Jahr
10

My time at Locowin Casino was pretty sweet. Here's the deal:

I was cruising through some games and had a minor hiccup with a deposit. Dropped a message to their support, and they were on it in a flash. Sorted it out in super short time. Other than that, the games are cool, and the bonuses are great. Give 'em a whirl, you might dig it!

Nachricht
Locowin
vor 1 Jahr

Dear Biccbern,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

M.A.19
vor 1 Jahr
9

I had a fantastic gaming experience at Locowin Casino. If I can say for me the highlight is the fast transactions. I made a 100 euros deposit and the funds showed on my account right away. But the best was when I won 250 euros and I wanted to withdraw my money, the process was quick and my winnings were in my bank account in less than 24 hours. My favorite games were the slots and I managed to get some significant winnings on Mega Moolah and Book of Deads, super fun games by the way.

If I had to mention a negative thing, it would be a minor navigation issue on the website because it can be a bit challenging to find a specific game as there are thousands on Locowin. But it didn’t really overshadow the overall experience. Give it a try and good luck everyone.

Nachricht
Locowin
vor 1 Jahr

Dear M.A.19,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

Regarding the games, you can simply search the game name on the search option to find the game. You can also find all the games of the particular provider by selecting the provider.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Elii
vor 1 Jahr
9

Easy KYC procedure, was ready after a few hours. Then money came strait away via Crypto. Cannot complain at all.

On top the welcome offers a very good and its in total 5 bonsues. Only think I did not like so much was that they do not offer Merkur games.

Locowin
vor 1 Jahr

Dear Elii,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Breannaaa
vor 1 Jahr
8

Love that Casino. My friends had been telling me since months to play there but unfortunately, I could not because of the regulations. Now that they have changed the license I was able to create an account. Guess what I used the first welcome bonus ad to hit a big win after 10 min. Seems like that's one of the Casinos that don't manipulate the RTP. I was able to withdraw straight away without problems.

One time when I was playing Hacksaw games it was loading super slow. The support told me to clear the cookies and after that, everything was good again

Locowin
vor 1 Jahr

Dear Breannaaa,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

We suggest you to clear your cookies all the times or play on Incognito mode for the better experience.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

HicksTry
vor 1 Jahr
10

Amazing choice of Slots and Live Casino games. Actually insane how much they have. When it comes to the welcome bonus I had 5 times a lot of fun playing with it. 3 out of 5 times I managed to finish the wager and request my money.

Would be amazing if you could play Live Casino with the Bonus money. But that's actually quit rare when you compare it to other Casinos. But well that would be nice.

Locowin
vor 1 Jahr

Dear HicksTry,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

Regarding the live casino games play with the bonus money, we're sorry but it's not allowed as per the bonus terms but you can play all the other games which are not available on the bonus terms list.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

EmanuelM
vor 1 Jahr
9

I have a lot of fun playing at Locowin. The Customer support even gives me sometimes free spins or cash bonuses for free. That give me a good feeling to be a real customer that they want. In some other Casino when I lose some hundrets or thousands they do not even give me free spins. On top Locowin has a lit of Slots and Live Casino games from almost all providers.

Only negativ was that they do not have Finish speaking customer support available. Not sure if they even have but they when I asked for it. They were saying that nobody is available for the moment.

Locowin
vor 1 Jahr

Dear EmanuelM,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

We've noted your feedback regarding the customer support in your prefer language, we'll forward your feedback to our relevant department to have a look at this.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Torstentrinktkoelsch
vor 1 Jahr
10

What I like are the Hacksaw games that they offer. All of them are quite unique and giving me a lot of game fun and sometimes even a lot of money. When it came to taking money out from this Casino I did not have any problems so far. I made small withdrawals and big ones. All of them have passed fast.

One thing that some people will not like is that the customer support is not in croatian language, which is for me not a problem but. But I know that some of my friends would like to have it.

Locowin
vor 1 Jahr

Dear Torstentrinktkoelsch,

Thank you so much for spending your valuable time to write such a fantastic review, much appreciated!

We're glad to hear that you're satisfied with our services.

We've noted your feedback regarding the customer support in your prefer language, we'll forward your feedback to our relevant team, they will try to improve it in the future.

We hope that you will have always a better experience with our casino moving forward!

Best Regards,
Locowin Casino.

Avianca
vor 5 Jahren
6

A lot of games and clear functional page. A lot of payment methods. A lot of withdrawal methods. the cashback feature is very nice. No acces problems or connections lost. Not normal at this time =)

Support, never got an email about the verification, had to contact them after a few days without processing my withdrawal request. And after 50 Hours withdrawal got confirmed and now waiting since 8 days for my money. Again almost no help by support and waiting for answers... very sadly

Nachricht
Locowin
vor 5 Jahren

Hi Avianca

We thank you for taking the time to compliment our casino.

I can see that your account was verified on the same day that the withdrawal request was created and that shortly after this the withdrawal was processed and sent from our bank. The method which you have opted to use "Wire Transfer" can take up to 5 business days for the receiving bank to complete.

Best regards,
Locowin, it's in the spin!

Inaktiver Benutzer
vor 5 Jahren
9

Nice selection of games and game providers, Support was good anytime I needed it, the thing I Like here is the fast payouts, this is really what I look for in a casino. I would recommend Locowin casino

Not a member too long but nothing really so far to dislike, I don't normally take any bonus on offer so can't comment on that. Will come back and update review if anything negative happens..

Locowin
vor 5 Jahren

Hello Delc18,

Thank you for your kind words, as a token of appreciation we have added a wager free gift in your favourite game.

Best regards,
Locowin, it's in the spin!

Yaroval94
vor 5 Jahren
3

- Nice selection of games and game providers
- Support available quite quickly, but the quality could be much better
- No transaction fees for deposits / withdrawals
- Number of welcome bonuses is good

- Uncommon games bonus restricted such as Moon Princess or Rise of Olympus lead to the following experience:
1) No popup or information when opening bonus restricted games
2) Proactively informed support about playing restricted games with bonus (when I had 20% wagering done and still far away from "confirmed" payout). Customer Service promised to inform payments team and they will come back.
3) Didn't touch funds for 24 hours, no email and next agent told me there won't be an email from payments until I request cashout and I should just continue playing with bonus funds
4) Wagering done, wd requested. took 24-48 hours until they requested docs (even docs they don't need such as bank statement when depositing via credit card) and another 18h until verified. further 24 hours later, all winnings have been forfeited without information via email
5) contacted support, they confirmed confiscated funds and I requested WD of original deposit - closed account
6) took around 72 hours until they confirmed payout of deposit

- Overall my fault to miss two games in bonus restrictions and noticing it too late, but the way of how it was handled by the casino is a joke as well. Confiscated winnings of around €250 made by €90 total deposit is nothing to be super mad about and I can live with that if the casino would have acted differently and made a decision when I contacted them proactively about my mistake. Also requesting unnecessary documents and taking so much time to process everything and handle the case might be normal 10 years ago, but in 2019 far away from standards that online casinos should follow.

Locowin
vor 5 Jahren

Hi Yaroval94

We thank you for your feedback in our quest to always improve ourself.

Offering an attractive game portfolio, great value on bonuses and dedicated support agents are all things we are very proud of at Locowin Casino.

Before your withdrawal was able to be processed the verification process of your account had to be completed first, the length of this procedure depends on the workload of the financial department as all documents are processed in turn, however all documents are processed within 48 hours of receiving them.

We're sad to hear that you did not have a pleasant experience regarding your bonus, unfortunately some games like Table Games, Live Games, Jackpot Games, and small selection of slots are excluded from the bonus offer. It's not possible for us to proactively block these games from being launched while a bonus is active in the way that you describe. Information regarding the excluded games can be found in the bonus terms and conditions and on the bonus information visible in the cashier when accepting the bonus.


We hope you will continue having a good experience with us!

Best regards,
Locowin, It's in the spin

Rekko26y89
vor 5 Jahren
1

Decent game selection.
Good deposit and withdraw methods
At least 5 deposit bonuses, but be aware there's a 15x bonus max cashout in the welcome package.

0/10 support, don't even bother contacting them. Hidden bonus terms and casino takes ZERO effort to block players from accessing forbidden games on bonus money
Worst site I've ever played on, don't waste your time.

Locowin
vor 5 Jahren

Hi Rekko26Y89

We thank you for taking the time to compliment our casino.

Offering an attractive game portfolio and valuable Support are two things we are very proud of at Locowin Casino.

We're sad to hear that you did not have a pleasant experience regarding your bonus, unfortunately some games like Table Games, Live Games, Jackpot Games, and small selection of slots are excluded from the bonus offer. It's not possible for us to proactively block these games from being launched while a bonus is active in the way that you describe. Information regarding the excluded games can be found in the bonus terms and conditions and on the bonus information visible in the cashier when accepting it.

We hope you will continue having a good experience with us!

Best regards,
Locowin, It's in the spin

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