Lets Bet Casino

Hi! After registration I get FS. It will take some time but appeared in the game. I decided to make deposit with sport welcome bonus and I wager it. Withdrawal with verification took 3 days. I will probably go back there.

Live support works only on 12- 20. First verification its difficult for me. But verification is only once then you can supposedly withdraw. I waited 2 days for freespin :(

Theres a lot of games and good bonuses. Live support agents are 24/h available and you don't need wait hours in queue.

Create account there, mark poland as country of residence without any problem. Then i make deposit with casino welcome offer. Played my money to 0 then I ask when freespins from welcome offer will be added. As answer I get email that poland is restricted and my account is blocked ;D so people... you can spend money here but don;t ask about bonus because your country may be restricted ;)

Lets bet casino is a place I heard first about a few months ago when I was participating at Slotsfighter. They were mentioned there a couple of times and that got me very curious about what they had to offer.

The casino itself has several well known providers including Netent and when I saw that they were offering 100% welcome bonus along with free spins, I didn't hesitate and registered right away.

I read through their terms several times and the main reason I registered was for the welcome bonus. As you make your first deposit in the casino, you are eligible for a great 100% match bonus that comes with only 35x wagering and you also get 100 free spins! When I saw that, I thought that maybe it was deposit + bonus wagering as lately a lot of casinos are implementing this kind of bonus wagering. However, this wasn't the case. I spoke with one of their live chat agents regarding this and I was assured that the wagering was attached only to bonus funds.

Without any doubt, after registering and verifying my email, I went to make my deposit. They have credit/debit card options, ewallets as well as trustly. And although they claim to have e-wallets and have their icons on the footer of the website, when I tried to open my deposit methods, they weren't available. Nevertheless, I entered my card details and proceeded with the deposit. But it didn't work. I tried two more times but after my internet bank showed the message of successful transaction, I got a message in the casino that a problem has occurred. I was getting upset and reached out to support.

The agent was quite unfriendly and I had to wait a long time to get any reply. I was told that my only option to deposit was via Trustly and unfortunately it wasn't working for me and I personally don't use Trustly. When I asked about Neteller and Skrill, I was told that they offer them but only in main locations. That shocked me as I live in Malta and I've never had a casino limiting my deposit methods due to not living in a "main territory". When I asked reasonings for this, I was told it's up to their management.

A couple of days later I tried to give them justice and tried to make a deposit once again. And the same error message came up. I was so frustrated with this as I believe that players deserve to have the same options for payments as, living in Malta, I use my ewallets on the daily. Also the attitude from customer support was rude and made me feel unwelcome. If it wasn't for that, I would recommend to try them as they have interesting concept, good bonus and nice game collection.

Social casino
Quick live chat
Bonuses in different slots then Starburst

Level up rewards are not eligible for NL players and I didnt get anything instead what is just not fair. I didnt see any notification about this and from live chat I heard that missing free spins are just not for me...
Short time after 1 deposit for continue welcome offer. I wanted to manage second deposit with bonus on top but its only to claim in 7 days

Overall layout and game selection are decent. Nice feature like chat and casino races, but they are not working very well. All a bit underwhelming

-There is a wheel that u get once in a while and it offers things like freespins. So I did spin it, got 10 spins, they show up in my reward section, I activate them but cannot play them. Only certain countries can, so why let me spin that darn’ wheel?
-Lot of lag, crashes and errors. No, my internet was fine.
-They literally spammed me 25 e-mails within a minute.
-Freespins from deposits come with only 10 everyday

No good experience overall..

dislike

As a member since their Beta launch, I had high hopes for this site. Layout is excellent, game selection impressive, hourly races, built in rewards scheme, multiple payment methods, promises of fast payout..

Seemed to check all the boxes.

Unfortunately encountered hassles with verification, small inconveniences, but not smooth and simple as preferred. Despite this, I made multiple deposits and played a decent amount without any issues.

When I attempted my first withdrawal, it failed. After retrying on multiple browsers, across multiple devices and experiencing the same, Support said they didn't understand why and asked me to check back the following day. Following day, same results, no new answers, no expectation on when it would be resolved, basically.. hurry up and wait..

Later in the day, impatient, I played out my funds.. eliminating the need for the answers I never received regarding why my withdrawal failed, when it would be corrected or any of the expected "sense of urgency" to keep a player not only calm and understanding, but also reassured and willing to re extend the trust that comes with every deposit.

Perhaps the payment issue would have been resolved, but the lack of contact, updates or general give a *&^% left me completely unimpressed and generally unforgiving.

Related: I wasn't the only Canadian experiencing withdrawal issues, according to the "player chat" function on the site. Be sure to check payment issues are resolved before risking your deposits.