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LadyLucks Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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LadyLucks Casino Review

  • 0-24 withdrawal time frame
  • Top-tier software providers
  • Live chat open 24/7
  • UK Gambling License
  • Limited range of table games
  • Small number of allowed countries
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General info & Latest Promos
Website https://www.ladylucks.co.uk
Established 2004
Owner Alea Gaming Ltd Casinos
Casino Promotion

LadyLucks Casino is an online casino that offers games to players on almost any mobile device, including smartphones, tablets, and even older feature phones. The casino is home to the full line of Microgaming, NetEnt, Play'n GO and many other leading software providers who offer slots and casino games. Players at LadyLucks Casino can also depend on round-the-clock live chat, freephone and email support. LadyLucks Casino is licensed by the UK Gambling Commission.

Restricted Countries and Territories

The strong regulations of the UK Gambling Commission prevent LadyLucks Casino from offering games to residents of numerous countries. Some of the restricted territories include the United States, Denmark, Italy and France. Players may reffer to our Restricted Countries section to see the entire list. 


Appart from Microgaming, NetEnt and Play'n GO games, players at LadyLucks Casino will find an extensive range of Quickspin, Barrcrest, Amaya, Evolution Gamiing and Nextgen Gaming slots. Most of these are bonus five-reel video slots, and the range of special features and themes is diverse enough to please any player. Some of the most popular games are the Starburst slot, Cleopatra Plus slot and the Gypsy Moon slot

Although slots make up the largest portion of LadyLucks Casino’s games, there are other casino favourites to choose from as well. These include Blackjack, Roulette, Video Poker, Bingo, and a few other specialties.

Mobile Gaming

LadyLucks Casino is one of the few sites that offers casino games on almost any mobile device. Players who own a smartphone or tablet can play any of the touch games directly through the website thanks to its HTML5 interface. There is also an app for players with an iPhone or iPad.

There is also a wide range of games designed for Java-powered feature phones. Players with these older devices can enter their number on the LadyLucks Casino website to get a link to the software via SMS.


LadyLucks Casino has a reliable customer support team available around the clock via their live chat service. Players can also reach the casino's support through a freephone number. This allows players to get fast assistance with any question or issue. Players may also email the casino and expect a reply by the following day (usually within just a few hours).

Security and Fairness

All parts of the LadyLucks Casino website are protected with state-of-the-art encryption. This technology prevents anyone from gaining access to sensitive information like passwords and financial details by converting the data into unreadable, undecodable text. It’s the current standard for online security and is trusted by all reputable online companies.

Players can rest assured that they are getting a fair game at LadyLucks Casino. All of the games are routinely audited to the standards of the UK Gambling Commission, ensuring that every game round is unbiased and genuinely random.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, NetEnt, NextGen Gaming, 1x2Games, Blueprint Gaming, Genesis Gaming, Leander Games, Quickspin, Rabcat, Merkur Gaming, Thunderkick, 2 By 2 Gaming, Betdigital, Big Time Gaming, Games Warehouse, Lightning Box, Core Gaming, Ainsworth Gaming Technology, Sigma Games, Pragmatic Play, Red Tiger Gaming, Chance Interactive, Foxium, Just For The Win, WagerMill, Iron Dog Studios, Games Lab, Evoplay Entertainment, Novomatic, SG Gaming, WMS, Barcrest Games, Shuffle Master, Fugaso, Wazdan, MetaGU, Push Gaming, High5Games
  • Deposit Methods

    EcoPayz, Neteller, Paysafe Card, Credit Cards, Trustly, Skrill
  • Withdrawal Methods

    Neteller, Paysafe Card, Credit Card, Skrill, Trustly
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 0-24 hours

    Bank Transfers: 2-3 days

    Cheques: 2-3 days

    Pending Time: 24 hours

  • Withdrawal Limit

    EUR 50,000 per month
  • Affiliate Program

    SlotsMillion Affiliates
  • Allowed Countries

    • Gibraltar
    • Malta
    • Serbia
    • United Kingdom
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • Currencies

    British pounds sterling
  • Languages

  • Licences

    UK Gambling Commission
  • Company

    Alea Gaming Ltd Casinos
  • Established

  • Live Chat

  • Contact

    Support Phone Telephone: 0333 313 0131

    Support Mail Email: [email protected]

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LadyLucks Casino Reviews by Players


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christine1955 33 reviews
United Kingdom
Reviewed on February 13, 2018


This is a Sister casino to Slotsmillion. So far, my experience here has been very good.
Customer service are very helpful and respond in a timely manner. The two withdrawals I have made have arrived in my bank account within 24hours even after a weekend cashout. In my view, there could be more choice of slots, although, I do see some new ones have been added, It would be nice to see some NextGen slots, but then you can't please everyone.
I will continue to play here as it ticks most of the boxes I want from a Casino.


More choice of slots would be the icing on the cake, deposit via Paypal would also be an advantage for me.
Smedleyuk 7 reviews
United Kingdom
Reviewed on January 20, 2018


Good selection of games, nice site, good layout and easy to navigate.Live chat seem super friendly and very helpful.They also respond very quickly.Haven't withdraw yet (but that's not for lack of winning, just a lack of me knowing when to quit whilst I'm ahead!). Absolutely no reason I feel that i would not be happy to continue playing here.


Would be good to see more games available from some suppliers. Not sure why some are missing, and in compared to their sister site SlotsMillion their catalogue seems smaller. Still, good selection, including DHV and Immortal Romance (my fav's)!
Bee3333 3 reviews
United Kingdom
Reviewed on December 16, 2017


Great choice of games, and nice looking website. Easy to get documents verified, and I received a withdrawal in good time too.


I am very disappointed with this site at the moment. After my withdrawal I decided to take a cool off of 6 weeks (which I sometimes do on my accounts) I received the email yesterday that my account was back open again. I went to log in and it says that I have self excluded! I have never requested self exclusion on this site! I have sent numerous emails with NO ANSWER at all! I have that you aren't allowed to use live chat unless you are logged into your account. Probably the worst customer service (or lack of!) I have experienced

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