LadyLuck's Casino - Closed account and avoided contact

My husband self excluded on his account, I then logged into mine to find it blocked I emailed ladylucks who emailed me telling me they would get back to me. 24 hours later they emailed saying they closed it as my husband self excluded it automatically excludes all accounts at that address, not telling me what they have done with the £60 balance on my account I had just deposited I've since emailed them four times asking them with no response, I also held I moobile account which is the same company I had a pending withdrawal request on this account and since it's now closed also I have no idea what is happening with this customer support are the worst I have ever dealt with totally refusing to answer emails and then when they do they give limited answers to what they want to answer.
The most important thing to me is where is my money!?? And they are refusing to answer me avoid!!! All brands to do with probability Gibraltar!!!! Ladylu­cks­,mo­obi­le,vip and so on!!!