- 0-24 withdrawal time frame
- Top-tier software providers
- Live chat open 24/7
- UK Gambling License
- Limited range of table games
- Small number of allowed countries
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LadyLucks Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
LadyLucks Casino is an online casino that offers games to players on almost any mobile device, including smartphones, tablets, and even older feature phones. The casino is home to the full line of Microgaming, NetEnt, Play'n GO and many other leading software providers who offer slots and casino games. Players at LadyLucks Casino can also depend on round-the-clock live chat, freephone and email support. LadyLucks Casino is licensed by the UK Gambling Commission.
Restricted Countries and Territories
The strong regulations of the UK Gambling Commission prevent LadyLucks Casino from offering games to residents of numerous countries. Some of the restricted territories include the United States, Denmark, Italy and France. Players may reffer to our Restricted Countries section to see the entire list.
Mobile Gaming
LadyLucks Casino is one of the few sites that offers casino games on almost any mobile device. Players who own a smartphone or tablet can play any of the touch games directly through the website thanks to its HTML5 interface. There is also an app for players with an iPhone or iPad.
There is also a wide range of games designed for Java-powered feature phones. Players with these older devices can enter their number on the LadyLucks Casino website to get a link to the software via SMS.
Security and Fairness
All parts of the LadyLucks Casino website are protected with state-of-the-art encryption. This technology prevents anyone from gaining access to sensitive information like passwords and financial details by converting the data into unreadable, undecodable text. It’s the current standard for online security and is trusted by all reputable online companies.
Players can rest assured that they are getting a fair game at LadyLucks Casino. All of the games are routinely audited to the standards of the UK Gambling Commission, ensuring that every game round is unbiased and genuinely random.
- E-Wallets 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
Appart from Microgaming, NetEnt and Play'n GO games, players at LadyLucks Casino will find an extensive range of Quickspin, Barrcrest, Amaya, Evolution Gamiing and Nextgen Gaming slots. Most of these are bonus five-reel video slots, and the range of special features and themes is diverse enough to please any player. Some of the most popular games are the Starburst slot, Cleopatra Plus slot and the Gypsy Moon slot.
Although slots make up the largest portion of LadyLucks Casino’s games, there are other casino favourites to choose from as well. These include Blackjack, Roulette, Video Poker, Bingo, and a few other specialties.
- 0333 313 0131
Support
LadyLucks Casino has a reliable customer support team available around the clock via their live chat service. Players can also reach the casino's support through a freephone number. This allows players to get fast assistance with any question or issue. Players may also email the casino and expect a reply by the following day (usually within just a few hours).
Complaints
Read the complaints other players have left for LadyLucks Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Great variety of games, excellent support, some great payouts quick withdrawals. And the Vip manager is the best 😀
A decent little site with pretty generous deposit bonus match offers which DON'T tie the players D&B immediately to the wagering, players can still withdrawal from winnings accumulated by their deposit if they have not exhausted the deposit funds and used bonus funds. This makes it much fairer for the player and I have deposited and made a withdrawal and received the money in good time so for the reasons above i rate the casino well.
Customer support was also very helpful which is a plus.
My dislikes would be the lack of WMS slots, other than that I can't think of any other issues I had here and would be happy to try my luck again at Lady Lucks.
Good games VIP Manger Sarah is always helpful been playing a few years now won loads 😊 have a weekly limit so it's fun and affordable. Ladylucks is simply the best!
Nothing always found them sort on. Payments are fast.
I love LadyLucks and I love my cup manager Sarah. Yes I also love posidoms kingdom xxxx
They is nothing to dislike LadyLlucks practically perfect in every way xx
I think LadyLucks is one of the best casino online. I enjoy playing pots so plenty.That's one of my favorite games. Great customer service and the VIP manager Sarah is lovely :)
Would recommend this site to anyone.
Dreamin riches is one of my favorite games. I have won many times om this and Sarah, my vip manager is great always willing to help and very fare adding me free bonuses for the times I just play to destress. Great site and loads of fun.
Nothing much as it is a choice to play so its down to yr own discipline and discretion.
Good games
Slow website. Crashes allot (normally when your winning always end up loosing free spins as it's crashed).
Poor service. Slow payout. Rubbish vip service regardless of how much you spend.
Slow response time. Complaints left not resolved. They also leave fake reviews on here from staff.
Hi Emma; Could you kindly contact Sarah Q, your VIP Manager on +447577950469. She will gladly assist in any issues that you might have. The reviews found on this page are all from genuine, long term VIPs such as yourself, that have been asked to leave an honest review by their VIP manager. Regards; The LadyLucks Team
I like playing Ocean's Hoard, Reindeer Readies and Money Miner. Really great games, 100% fabulous people, great site lay out, pay out on time, a near had any problems with customer service.
Being upset and sad and I don't like it when I don't win but that's just me win or lose sometimes have trouble getting though.
Hi Sharon; Thank you for your review! We're glad you're enjoying the games. Regards; The LadyLucks Team
Great VIP service and super fast payouts. The level of support second to none and all issues have always been dealt with in one call. Also payouts tend to be with you in 24 hours, big improvement on the likes of Mfortune.
Offshore non VIP support team don't have slot of authority are a bit robotic and not really any help. They do stop me from making this a 10 out of 10 review.
Hi Sid; You're right, it's a big ask for everyone to be as awesome as our Sarah! We'll take the feedback onboard and work with our offshore team to improved the service level! Regards; The LadyLucks Team
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I love this site, lots of fun games to choose from and also my VIP manger Sarah is always there to help when needed.