Justspin Casino
- Home to leading software suppliers
- Live chat available 24/7
- Mobile-friendly design
- SSL- encrtypted
- Several country restrictions
Justspin Casino is an online casino that is home to a catalogue of games that include video slots, table games and live games. The casino caters for all kinds of players thanks to their numerous software providers such as NetEnt, Play’n GO, Microgaming and Pragmatic Play. Members will be able to enjoy the casino in multiple languages and the casino can be played instantly through a web browser or on the go. Juspin Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include, but are not limited to, Albania, Bulgaria, Brazil, Greece, Iran, Kenya, the Netherlands and the United Kingdom and the United States. This list might be longer, so please see the ‘More casino details’ tab for full information.
Virtual Games
The great news is that players will be able to choose from lots of games from several different software providers so there is plenty of variety. They feature all kinds of different games suitable for all kinds of budgets and are packed full of exciting features with endless winning opportunities. Players who know exactly what games they want will find the search engine helpful as it can find any game, almost instantly. Titles here include the Starburst Slot, Immortal Romance Slot, Bonanza Slot, Wolf Gold Slot, Hall of the Mountain King Slot and Moon Princes Slot.
There’s lots of table games here as well which can be the perfect entertainment for those who want something different. There are variations of blackjack and roulette but there’s other table games as well, such as Keno.
Players who enjoy card games can try a selection of video poker games that include the game of Crazy 4 Poker.
Live Casino
Anyone who may be looking for more thrills than a traditional casino game can offer can head to the live casino instead. Games are powered by different software provide and all offer a live experience that are hosted by real ife dealers. They include games like Live Blackjack and Live Roulette.
Mobile Gaming
There’s also a mobile version of their site which can be played on most mobile devices such as smartphones and tablets. The games can be opened through a compatible mobile browser on devices that include iOS and Android for a seamless experience on the go. There are loads of the casinos most popular games available and features that include live chat.
Support
Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is open 24/7. Players can also email the casino should they need further assistance.
Security and Fairness
The casino takes security seriously, which is why they use a high level of encryption to keep players personal and financial transactions secure. Any data whether it be sensitive information or financial transactions will always be encrypted before being sent over the internet.
The casino also uses a random number generator to ensure the games are always kept fair and random at all times.
Recommended by experts
Player Reviews
Not very reliable casino. I have wait today 6 days and still havent get my whitadraw. Who was approved 4.11 today it is 10.11. I get the answer that they will take my case further and they cannot answer when the money will be in my account. I had sent them my bankpaper showing that I have not received any withdrawal from them.
Hi @Kajsa85
Thank you for sharing your feedback regarding JustSpin!
For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you are experiencing any further issues.
Kind regards,
Sally
When you first register on the casino there is no visual information about you needing to proof adress, ID and proof of source of income in order to make a withdrawal. When you eventually find out there is an option to pay 3$ for an instant transfer, however the transfer takes up to 24 h to even be processed by customer service. So you pay 3$ for a service that is much slower and more time consuming that many other casinos which offer instant withdrawals for free. So don't pay for the"instant withdrawals" it's not even processed the same day.
Hi @Ninizen89
Thank you for sharing your feedback regarding JustSpin.
All information regarding verification and withdrawal fees is stated on our FAQ page.
https://www.justspin.com/en/info/faq
Our payments department endeavors to process pending withdrawals within seventy-two (72) hours from the Player's withdrawal request being submitted.
https://www.justspin.com/en/info/terms-and-conditions
Don't hesitate to contact us if you have any questions!
Kind regards,
Sally
This casino site do not take the responsible gambling part serious. I played for a couple of days and lost around 1000€ so I wanted to cool of a little bit and sat the deposit limit to 20€ . In the text it says that if you change the limit it will take 7 days until your limit will change. BUT you can change the deposit limit and loss limit how many times you will. 10 times a day if you want to. What’s the point of having a limit then??
I wrote to the casino about this and I didn’t even get an answer, they say they have a live chat but they don’t. And they are not responding on email. It is one of the worst experience I had in the casino industry. After I sent several emails I tried to login to my account and found out it was blocked. And I haven’t received anything about that. NO RESPOND AT ALL.
For me it’s a scam casino, and they have MGA license? How is that possible?
What about responsible gambling? It’s all a joke. I will also write to MGA about this, I have a good friend who works there.
Interesting how they will approach this.
/ Andreas
Hi @Itsflowan
Thank you for sharing your feedback regarding JustSpin, sorry for the delayed reply here!
For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you are experiencing any further issues.
Kind regards,
Sally
Good game selection, where they offer most of the games from the big players, however limited with pragmatic play games I thought.
Customer service responded quickly, however fluent response
I deposited 3300 euros and there were incredibly high gear surcharges and fees associated with this. I played the money up to 5400 euros and set a loss limit of 1 euro. This was done this morning. Disappointed of course that I played away the win but without looking at the balance I find that now was down to 2500 euros despite the loss limit. That the page lets you set boundaries but then not follow these feels scary.
Hi @Bajen86
Thank you for sharing your feedback regarding JustSpin!
For us to be able to take a look at your case specifically, we would like you to confirm your registered email address at JustSpin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at JustSpin, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you are experiencing any further issues.
Kind regards,
Sally
I liked that someone got back to me after I left my first review.
I finally got my $2000 and for having to wait they gave me $50 with a 20x wagering requirement.
I appreciated it a lot and never expected this.
Beware of the site's CET.
If you deposit $200 on a Sunday and play through it you get 300 free spins on the Monday. I made my last deposit at 8:40pm and within an hour played through it. Support told me that when I deposited at 8:40pm the 14th my time it was the next day for them, 15th.
Support told me I should have googled the time difference! Really? Your site says 8:40pm the deposit was made but I'm supposed to know that it's really whatever time Central European Time is.
I play here a lot but won't be anymore. Support treated me like I knew the difference and was trying to get away with playing them again.
Hello Diloui,
Thank you for taking the time to review Justspin.com here at AskGamblers.
We would like to apologize for the experienced inconveniences regarding the validity of the offers and the time difference from Canada.
Upon checking the case with our Support Department, you should have received an email right after you contacted us, informing you that the corresponding free spins were added to your account.
Please do not hesitate to reach us in case further information is needed.
Kind Regards,
Karoliina
It has quite a few games that I love to play! Surprisingly enough after I won big, $2500, I kept winning! I've played on sites where after you win a decent amount you can't seem to win anymore 😞 Not with this site! I have a $2000 pending withdrawal and $2001 in my account. And I'm still winning!
There customer support could be a little better. If I hadn't checked my account I wouldn't have known that they didn't accept my address verification. I sent it via email this time and the support staff said, "your account is verified, you can go ahead with your withdrawal." Next thing I know and not on the same day, I'm getting an email stating they need my bank statement. I wasn't comfortable giving that but this is a lot of cash, at least for me! I just hope they don't ask for a dna test next lmao.
I started this process a week ago, so the wait is longer than I was told originally 24 - 48hrs.
I'll upgrade my rating if I don't get anymore hassles and will let everyone know if they honor my withdrawal!
Fingers crossed!
Hi DILOUI!
First of all, I would like to thank you for sharing your feedback here at AskGamblers and congratulate you on your winnings!
We are happy to hear that you have been lucky on our site and satisfied with the game selection.
I would like to apologize that your KYC verification has taken longer than usual. I have sent you a private message here at AskGamblers to confirm your registered email address in order to have a look at your account.
I hope to hear back from you soon, so we can get your winnings paid out as soon as possible.
Kind regards,
Karoliina
Fast and responsive mobile friendly casino. Wide variety of games. Nice to search game providers also. Overall feel is good. Live chat and fast operator there.
Withdrawals are slow, using trustlt instant bank transfer and it takes 1-2 days after approved withdrawal. Some games have had problems with mobile devices.
Hello SAMPYLA,
Thank you for taking the time to share your experience at Justspin, here at AskGamblers.
We are happy to hear that you enjoyed our site and that overall, the feeling was good.
We would like to apologize for the time your withdrawal has taken on this occasion. We are aiming to complete the verification procedure and handle the withdrawals as soon as possible, but it can take up to 72 hours before the process is completed, as long as the received documentation is up to date and ready to be verified.
To be able to take a look at any current delays with your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Justspin. If possible, we kindly ask you to share any feedback you might have regarding the games you've experienced issues with too.
In order to confirm your details and share any feedback, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers.
Once we get the confirmation of your personal details registered at Justspin, we will investigate your case and provide you with further information.
Thank you for your time sharing this feedback and do not hesitate to reach us if further inconveniences are experienced.
Kind Regards,
Alex
I like the casino that it has a lots of games and function well on cellphone and ipad. Agents are also there in 24hours and reply my inquirry fast than other site.
This casino is not good. first the verification process takes long, and my withrawal was approved. and I said"wow at last". I got 3 emails that says myy widrawal was approved on the 23.11.2020 and I was so happy about it. After 4days I wonder why no money arrived in my bank. And I contacted the casino support. and badly, the money was back in my account. How could it happened? My account was on a 1week break and I expect that after 4-5days my money will arrived. So please stop believing this site. Actually my winning is 50,000kr but then since the processing is long to wait I canceled and cancelled a little day by day until 20,000kr again on my balance.
Hi LURING50,
Thank you for taking the time to write your feedback here at AskGamblers community!
We are happy to hear that you are satisfied with our game selection, mobile-friendly casino, and 24/7 available customer support!
I would like to apologize for the experienced inconvenience regarding your KYC documents and withdrawal processing. We are aiming to process the documents and withdrawals as soon as possible, but it can take up to 72 hours before the process is completed.
To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at Justspin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at Justspin, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you are experiencing any further issues.
Best regards,
Alex
Hello I am happy that this is a casino. and it has lots of games to choose from. It's easy to sign up with. I like that part.so on and so on and so on
I am not happy I am able to deposit my money into this casino but when u win and try and take it out u can't. They either have in filled in information in your file that's not your so u can't put your banking information down and no one can answer my questions about why this is happening. If I were you people I wouldn't come to this casino.
Hello THECHAMP1980,
Thank you for reviewing Justspin.com here in AskGamblers.
We are glad to read that you liked our casino, even though you have experienced some inconveniences.
We would like to find out the root of this issue, as you should be able to withdraw all your winnings as long as the casino and bonus rules have been followed correctly.
We are very sorry to hear that you have not been provided with the answers you needed. In order to assist you further and clarify your questions, we kindly ask you to let us know your registered e-mail address and a detailed explanation of the issue you experienced when trying to fill the banking details.
We will be looking forward to hearing back from you.
Again, thank you for taking the time to review your experience at Justspin.com and wish you a great weekend.
Best Regards,
Alex
Justspin Casino: 100% up to €100 + 500 Bonus Spins on Super Joker Slot, 1st Deposit Bonus
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Justspin Casino Bonuses
Justspin Casino: 100% up to €100, 4th Deposit Bonus
Justspin Casino: 50% up to €150, 3rd Deposit Bonus
This online casino typically delays withdrawals, leaving them in a "processing" status for several days, possibly even a week. I wouldn't play here. If you can stay away.