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Closed: Jackpot Palace Casino is closed, please try these instead:

Jackpot Palace Casino

0
CasinoRank
4.8
Player rating 6 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 0 hours
What we like
  • Available on desktop and mobile
  • Wide range of games, with nearly than 300 to choose from
  • Extensive live dealer casino
  • Live chat support available during most times of the day
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Unavailable to residents of France, Spain, and the US
  • Exact support hours not specified
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.jackpotpalace.com

Languages

English, German

Established

Company

EveryMatrix Gaming Ltd.

Licences

Malta Gaming Authority

Affiliate Program

Jackpot Palace Affiliates

Restricted Countries

  • Afghanistan
  • Asia
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • China
  • Cuba
  • Estonia
  • France
  • Hong Kong
  • Iran
  • Italy
  • Netherlands
  • North Korea
  • Puerto Rico
  • Romania
  • Russia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
  • United Kingdom
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

Casino Type

Instant Play, Mobile

Deposit Methods

Bank Wire Transfer, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Ukash, Visa Debit, Visa Electron, instaDebit, Visa, Przelewy24, iDEAL, Sofort, POLi, GiroPay, Abaqoos, Swedbank, eKonto, ePay.bg, Euteller, Lobanet, u net, Neosurf, Teleingreso, Multibanco, DineroMail, QIWI, Todito Cash, Trustly, Online Bank Transfer, SporoPay, Skrill, dotpay, PugglePay, TrustPay, UseMyServices, Skrill 1-Tap, WebMoney, EnterCash, Nordea (by Skrill), moneta.ru

Currencies

Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Georgian laris, Croatian kunas, Hungarian forints, Israeli new sheqels, South Korean won, Mexican pesos, Nigerian nairas, Norwegian kroner, Peruvian nuevos soles, Polish zlotys, Romanian lei, Russian rubles, Turkish Lira, Ukrainian hryvnias, US dollars, Venezuelan bolívars, South African Rand

Withdrawal Methods

Bank Wire Transfer, Neteller, Ukash, Visa Debit, Visa Electron, instaDebit, Visa, POLi, EcoPayz, Moneta.ru, Online Bank Transfer, Skrill, Trustly, WebMoney, Skrill 1-Tap

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-4 days
Cheques: Not offered
Card Payments: 3-4 days
Pending Time: 24-48 hours

Withdrawal Limit

EUR 10,000 per day

Software

NetEnt, Evolution Gaming, Betsoft, Play'n GO

RTP

Not publicly audited

Live Chat

Contact

Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Jackpot Palace Casino is a NetEnt, Play’n GO, Evolution Gaming, and Betsoft casino available in Swedish, German, and English. Players can enjoy more than 275 different video slots, table games, and other casino specialties in a well-designed interface at this online casino. Many of these games can be accessed on both desktop and mobile devices. Jackpot Palace Casino is licensed under the jurisdiction of Malta.

Restricted Countries and Territories

Jackpot Palace Casino is not open to players in France, Spain, and the United States. All others are welcome as long as offshore online gambling is legal in their jurisdiction.

Virtual Games

Slots make up a big part of the Jackpot Palace Casino repertoire. The site boasts more than 175 different video slots along with 17 classic slots. These games offer some of the most unique features and highest quality graphics available online today. Some of the most popular ones include Twin Spin slot, Guns N’ Roses slot, Golden Ticket slot, Gemix slot, After Night Falls slot, and A Night in Paris slot.

In addition to Jackpot Palace Casino’s live dealer games, the site features 45 different virtual table games. Among these are multiple Blackjack and Roulette variants, Three Card Rummy, Casino Stud Poker, Baccarat, Pai Gow Poker, Red Dog, and others.

Video poker enthusiasts can enjoy more than 20 different variants at Jackpot Palace Casino. Players will find both single-hand and multi-hand variants with a number of different paytables. Among the most popular ones are Deuces Wild, Jacks or Better, Joker Wild, All American, Bonus Deluxe Poker, Tens or Better, and more.

Players looking for something totally different will find a number of scratch cards, keno games, and more at Jackpot Palace Casino. These include Virtual RaceBook 3D, Klub Keno, and Triple Wins Star Ticket.

Live Games

Jackpot Palace Casino offers a staggering number of real table games in its live casino section, including multiple Roulette, Blackjack, and Baccarat, as well as Casino Hold’em. All of these are broadcast directly from the Evolution Gaming studios. The games are available in a huge range of bet sizes and multiple formats.

Mobile Gaming

Many of Jackpot Palace Casino’s games are available in a convenient mobile format. This is compatible with most smartphones and tablets through an HTML5 interface that requires no app downloads.

Support

Jackpot Palace Casino provides players with assistance during most hours of the day, although the exact hours are not specified. The fastest way to get in touch is through the live chat interface. If agents are not available, players can request assistance through an online contact form and expect an email reply within 24 hours.

Security and Fairness

Jackpot Palace Casino ensures that all players are protected with SSL encryption. This technology works on all pages of the website to protect users from having their personal or financial information compromised.

All of the games at Jackpot Palace Casino are provided by trustworthy vendors who are continually audited by agencies like GLI and iTech Labs. These audits show that the games are genuinely fair.

Player Reviews

4.8
6 reviews
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Date
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Player rating
raverbabe
August 24, 2016
6

I just signed up with Jackpot Palace recently after learning it was a new EveryMatrix based casino that I hadn't tried out yet. First impressions were good although the game selection is currently a little smaller than I've come to expect from these casinos. They do have a decent number of NetEnt and Play N Go games currently available plus a handful from some lesser known providers but there's a long way to go before they catch up with Jetbull. Support tell me that they are adding new slots all the time though and there is an upgrade planned very soon.

I can't really comment on regular special bonuses yet although there's a decent enough welcome offer of a 100% match and a weekly 50% reload both with a 20x deposit plus bonus wagering requirement. That's reasonable enough for a match bonus but a little high for a 50% reload, especially with the current choice of games - I'd feel much more confident about beating such a requirement sometimes if there were Microgaming slots available.

As another player mentioned there are some slightly dodgy free spin offers where only a small number of available lines are active - this is a dirty trick in my opinion, I've seen worse in the past such as casinos giving 100 spins on a 50 line slot with only 5 lines active and it's just extremely misleading, so I recommend talking to support if you are thinking of making a deposit specifically to take advantage of any free spins as you might find yourself getting much less than you bargained for.
On the whole though I think this is a good casino and it's part of a trustworthy group, so I have no qualms about playing here. Only trouble is there's really not much reason for me to choose this casino over any other now that I've played my welcome bonus and aren't too interested in a 50% reload with (effectively) 60x the bonus wagering.

Message
Shihada1
April 9, 2016
9

I like this casino. I deposited 1900usd and now is waiting for my 4000usd to get withdrawn.

Live chat is good its always fisher and hes helpful.

Also hes generous giving bonuses, one of the bonuses o got a 50 usd and when I finished wagering of had 900usd from slots then increased to 2400usd into live casino then lost them which was my fault. Payouts is good.

Since just today I made the withdraw I didn't see how long they need to withdraw but anyway I closed my account for a week to make sure I get the payment and don't play with my winnings yet I'll make another review saying how fast they pay the withdraws.

Message
LilianInThaHouse
April 1, 2016
8

Jackpot Palace Casino is a very old online casino judging from the information that I found on their website and they were created in 1998. So, it is about a pioneer in the online gambling industry.

However, their website is designed perfectly and the navigation is easy. The FAQ page here contains over 80 responses to any question you have about the casino. Also, if you did not found something, they offer a very good and professional live chat support. I do not know whether the live chat here is available 24 hours every day of the week but it was available at the moment of this writing. So far, this casino has attracted my attention and I'm pretty sure that this is a casino for respect.

Before I decide whether to play here, first I'm going to check the casino bonus offer. The welcome offer consists of a bonus of 100% with wagering requirements of 20x deposit + bonus. I think the 20 x deposit + bonus is acceptable and I think that this casino offer is very good. That's not all; also this bonus includes 50 free spins on the slot game called Golden Ticket. I have to admit that so far I have not had a chance to play on this slot game but certainly in the future I will take this bonus and so try this game. Also the wagering requirements for free spins are 20 x winnings that you had in the free spins. For regular players here you also have a weekly Reload Bonus of 50% with wagering requirements of 20x deposit + bonus. When it comes to the Reload Bonus, I think this is a standard offer. You can find similar reload bonuses on the most of the reputable casinos.

The Jackpot Palace offers games of a few software providers including: NetEnt, Play'n GO, Evolution Gaming and Betsoft casino. I like that they offer, next to Netent let’s say Betsoft games too but I would also like that the offer of games to be expanded with more let’s say Microgaming games. The Jackpot Palace Casino deserves a high score and that would be 8 out of 10 possible stars.

Message
jakanfinne
March 25, 2016
1

Good deposit options, live chat is quite often available.

They are altering the paylines in freespins campaigns. Todays Easter Egg campaign was paid out with 6 paylines instead of 20. Asked from chat, and they confirmed that they are doing this. Dont like casinos who alter the campaigns like this and do not tell it in beforehand when depositing in campaign rules. Closed my account

Message
Danneplutten
March 1, 2016
1

Not anything I can think of. The slots work without flaw.

I have also noticed that with EveryMatrix casinos is really hard to get free spins or win more than you deposited. You never get the chance to withdraw anything not even 50$. But to loose almost everything and win it back is quite common, but almost never above. It sucks.

Message
wogboy
March 1, 2016
4

- Good variety of games.
- Clean web site.
- Good bonuses.

Deposited about $500 over a few days to give this casino a good workout. Unfortunately:
- Incredibly difficult to get free spins or any payout greater than the amount deposited.
- Received free spins but never got an email or anything saying I had free spins
- I accidentally logged into a game to find out I had 50 free spins.
- Find it hard to justify the current ranking score over 8.

Message
0
CasinoRank
4.8
Player rating 6 reviews
0
CasinoRank
4.8
Player rating

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