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Blacklisted

After being notified that iNetBet Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why iNetBet is being added to our blacklist.

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iNetBet Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 28 reviews
6/10
28 reviews
Complaint Response 33 complaints
2 days avg. 33 complaints
What we like
  • Established in 1999
  • Vast number of RTG games
  • Protected by 128-bit SSL encryption
  • Certified fair by TST
What we don’t like
  • No live chat service available
  • Third-party audit report is dated for 2009
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


iNetBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.inetbet.com
Established
1999
Affiliate Program
Languages
English, French
Casino Type
Download, Instant Play, Mobile, Crypto Casino

iNetBet Casino is one of the oldest and largest online casinos on the Web. Established in 1999, they are powered by Real Time Gaming software.

Security and Fairness

Those worried about losing their personal or financial information have nothing to be concerned about at iNetBet Casino. They safeguard communication with 128-bit SSL encryption, which obscures your data and makes it impossible for strangers to read. Banking transactions are protected with a second layer of security.

If you want to make sure you're being dealt a fair game, you can click the TST seal on the iNetBet Casino Fair Play page. The report outlines the independent testing that has been performed and validates that the casino's RTG games are genuinely random. Although the report is dated for early 2009, the RTG platform continues to pass its fairness tests to this day.

StallCation

Complaints

Read the complaints other players have left for iNetBet Casino. Learn more about complaints.

Show all complaints
iNetBet Casino - My payment was declined
I have been playing at inetbet casino for a few months now. I submitted my verification info using another players email. This player is the person who told me about inetbet. My internet was down and had been down for a few days so I was at another players house and used his email to send in my documents. The next day he received an email asking why I was using his email. He told me about it and I had hom explain what had happened and why it happened that way. I then sent my documents from my email from my phone and everything was approved and I began playing. I had won many times with no issue of payments with the most recent one being less than a week before the one they refuse to pay me due to me using another players email to correspond with them. Other than the verification documents being sent in there was no other correspondence from another player's email. It was explained and I was approved and made numerous withdrawals with no issue until I tried to withdraw $1200 and some change. I have asked for this evidence of me using another email other than mine with no such luck. I have my playing history for the last month plus emails showing withdraws made with no issue until my biggest win. Kind of convenient don't you think I do. If this win was not valid then none of them should have been valid. Then after non payment of my winnings they then gave me my deposit back which I tried to withdraw which was declined. Why if I can't collect a win why deny my withdraw of my deposit? Then I was able to apply a coupon on top of my deposit and play it. Why if I can't win? My argument is this how a week before do I collect $200+ if I was in violation along with numerous of other wins and collections and if I was in violation then give me my deposit back!! No they wanted me to play it and lose it so they can keep everything from this transaction. You can't be in violation for a $2000+ win and not for wins of a smaller amount. In my submitted documents my month of transactions shows where I tried to withdraw and I removed the bonus plus fees for processing and after 4 almost 5 days with no payment i then cancelled my withdraw and changed it to show only my fee for processing taken out not my bonus because they always do that for you when they pay and I have been told to do it that way by customer support chat. My account is still active with available bonuses and everything which I don't get. It is plain as day that they just are cherry picking what they will and won't pay obviously. If I'm violated then how could I collect less than a week before that and again a week before that? Better yet how was I approved to begin with? Right is right and based on how this issue was handled I should be paid my winnings this time or I should have never been paid for any of them nor been approved based on they're reasoning for denying this last win. Should have been allowed to get my deposit and move on. None of this makes sense it's one contradiction after another.
staus Resolved
iNetBet Casino - They added the term afterwards

I registered at Inetbet October 1st 2022 and made couple of deposits. During that time my account was verified there - A fax back form was filled plus they asked for a photo of myself holding it together with my ID and utility bill.

Everything went ok until I won $14320 then they came with a ridiculous reason:

Hi Aharon,

Upon review of your account it has come to our attention that you are residing in a country where it is not permitted by law for us to accept your wagers.

While we make every effort to comply with regulations, it is ultimately your responsibility to determine the legality of any activity prior to participating.

As such we have refunded your full deposit amount via the method you used to make your purchases and have permanently closed your account.

Kind Regards

iNetBet.com Support

I told them they accept players from many countries including the USA that it is not allowed by federal laws to accept players but all of a sudden with me they are the police and the judge but they insisted not to pay.

Not only that, if you go now to the terms and condition of Inetbet it refers you to the FAQ which state clearly that my country Switzerland is not allowed to register at their casino - the only problem is that they added it only now, if you google cache the Inetbet terms and faq you get a screenshot of the URL from the 13 of October showing Switzerland is an ok country and not in the list of the banned countries (screenshot attached)

So they added a fraud on top of their fraud by adding the term after.

I just ask to be paid my winnings although their actions show a baltant fraudulent behavior.

staus Unresolved
$14320
iNetBet Casino - Correct withdrawal amount disputed by Live Chat agent
I am contacting you because I have a different understanding of a few specific policies within Inetbet's web-site. The following is taken directly from their web-site which is a different address than the casino and more detailed and specific. It states:

"All bonus chips at iNetBet.eu are unredeemable and so cannot be cashed out from your account. Players may withdraw any profit made by wagering the bonus chips, but the bonus chips themselves will be removed when any subsequent withdrawal is processed."

Unless otherwise stated, all non deposit bonuses have a maximum withdrawal of 10x the bonus amount

Free Monies: Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given

I have deposited thousands of dollars to this casino. There is no way that my cash deposits and the 10% cash-back bonuses associated with them can be considered "free monies". My account history can vouch for that fact. The Live Chat rep is saying that out of my intended $1200.00 withdrawal, I am only eligible to cash out $110.00!
15X playthrough which on $105.00 worth of deposits, plus the 10% cash back bonus of $11.00 totals $1740.00 of playthrough which she said I met. But all of this which is REAL deposited monies plus the cash-back to only be able to cash out $50.00? ($110.00 minus the casino's bank wire fee of $60.00). After my bank receives the incoming wire they charge me $15.00 which I have no problem with on my intended withdrawal of $1200.00. But with $110.00 down to $50.00 after the casino's bank wire fee, 50 bucks down to $35.00 with my bank's fee. Let's be serious...Even the cheapest most rogue establishment that has ever existed wouldn't dream of offering such a ridiculous bonus like this in order to attract potential players. It's absurd! And to try and convince me that cash-back bonuses are "free monies" when a deposit is necessary to claim them is so fraudulent and deceptive, it defies explanation. Nowhere in the rules and regulations does it state that real money deposits and their subsequent 10% cash-back are considered "free monies". Once again, they AREN'T free monies because deposits are required in order to claim them! To add insult to injury, when I went back to Live Chat to cut & paste the web-site's rules regarding free monies vs. non-free monies, so she could see that it upheld my claim, she rudely said nothing and disconnected me. Totally unprofessional and not even willing to try and iron things out. I'm always polite to customer service and after nearly 15 years of chatting with them online, I'm sure anyone could understand why I'm so stunned. This is just SO wrong on so many levels. It doesn't make any difference as far as the rules, but even with this cash-out, I still deposited a lot more than I'm attempting to withdraw this month. Close to $3000. You can only imagine how I felt when she stated my cashout would be Max $110.00 (ending up to be $35.00). I'm in total dis-belief to tell you the truth! I've been an account holder at Inetbet for a long time, cashed out in the past, and had no reason to believe I couldn't trust them. Any help would be sincerely appreciated..I just want to be treated fairly like anybody would. It's so obvious...the definition of free monies means just that. FREE..without any attached deposit. I have a long list of deposits made on the day in question and the 10% cashback can't be granted without the deposit that goes with it. Anybody knows that definitely isn't the definition of a "No Deposit Bonus". Nobody should have to sit for the whole week-end wondering if a place they thought they could trust is going to be fair or not. Let me just say, I really feel for the rest of you who had the need to file a complaint. It's a horrible feeling to win something and be denied simply because they wish to tell you otherwise. I would imagine some places instruct their employees to deny cash-outs and bend the rules. I'm just blown away that this casino is succumbing to this kind of behavior and after nearly 15 or so years of loyalty and thousands of dollars in deposits from my on-going patronage. Thanks in advance for any help or suggestions you may have.
staus Resolved
$1200

Complaint Statistics

Resolved 28
Avg. Amount $ 1,325
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Top reviews from our players

- Game honnesty
- Fast payouts within 24 hours
- Live customer support
- Friendly and competent customer support crew
- Lot of video slots, table games

Nothing bad to say, I've been playing here for a few years now I made some losses but also nice wins, this casino is fair as it is powered by real time gaming, they are fair gaming and I love that.

Thank you for your kind words, it's great to hear that you have enjoyed your time at iNetBet. This is what we have always tried to achieve since we began way back in 1999! I will be sure to pass your feedback on to the relevant teams.

user avatar

Good selection of games to play on and easy sign up

Found out they didn't have a UKGC licence and should never have taken my deposits. Reported them to the Ukgc who have acknowledged this and are investigating.
I wrote to the casino to ask for a refund of monies deposited as they shouldn't have taken my deposits in the first place. Got a very quick response from someone called Sarah who said I was right they shouldn't have taken.uk deposits and don't do anymore and they apologized.

I have tried to sign up again to see if they have stopped taking uk players money and low and behold they still are. So blatantly lied to and still breaking the law by allowing UK players to sign up and play.

Went back to them with that information and now I'm being ignored.

iNetBet does not accept UK players and we have not done so for many years. Regards, iNetBet Management

user avatar

Helpful/friendly staff and they definitely have the best tournaments I have seen in my personal (online) experience. The best thing about this casino is their promotions/coupons; many of them have reasonable wagering requirements, which is a huge + compared to so many others.

Although they claim to have "same-day withdrawals" I have found that the BTC cashout takes at least 24-48 hours. Also, while you are waiting for a withdrawal, you are not allowed to redeem your comp points.

Worst of the worst. Ive personally been foolish enough to deposit here regularly. They will claim fast payout, but when a payout is claimed they will decline it for a bogus reason, to entice a player to play down their winnings. Both of my nice winnings were declined, the first I had played a non allowed slot, only 5 were allowed yet all available, even though I had evidence of my chat prior to deposit where I specifically asked the rep for an all games bonus, which was confirmed by her words, good on all. When management finally got back to me, they confirmed the agent had made a "mistake" but it was my responsibility to have researched and would not accept, seriously. I began playing again, aware of their bonus tactics, and many deposits later requested $900 via BTC which the cashier accepted. Next day I received declined payout,due to no BTC withdrawal allowed even though  the rules say it does and I have used BTC  to deposit. When I disputed, I was told flat out they dont use this method for any player. Its the only way I accept withdrawals and they wouldnt budge. After no help from any department and no way too receive I eventually played down to zero. As I asked to have my account closed forever I was actually told I could NOW withdrawal using that method, the rep had made a mistake, as if that would be enough to get back my business. This was 3 weeks ago and have not gotten one response since, Ive even been blocked from chat. If this sounds like a fun way to spend your dime, go right ahead. But when it comes time to pay, they simply dont.

Hello DICEEM77, I'm sorry to read that you didn't enjoy your experience at iNetBet casino, we are currently in our 19th year of operating and I can assure you that to be involved in this industry for as long as we have, you have to be doing something right and provide a fair and transparent product. In regards to your BTC withdrawal their is a section within our terms and conditions which states the following... "Payments will be sent back to the processor by which deposits were made." As your deposits were made via an alternative method to BTC we advised you to select one of the other methods available. The reason we have this policy in place is to protect ourselves from money laundering, fraud etc. In regards to your free chip query from 2017, if you were presented with inaccurate information then I do apologize and this will be brought up with the relevant teams to ensure errors like this do not happen again, for future reference, in the cashier section of the casino it does tell you which games are included and/or excluded for the bonus on your account. Kindest regards, Steven

user avatar

Can't think of anything that comes to mind because my experience was horrible.

The customer service was horrible! I was refused to speak with management to resolve a deposing error that the CSR could not fix. I'll never play there again. Don't waste your money

This is an RTG casino, which is my preference. The bonuses have a low play through. After a hiccup with verification, I cashed out 2x with no problem. Each cash out was done and in my account in 24 hours. Support was helpful, these guys are very professional. Great place to play. I gave them 10 because the slots will let you win and they pay within 24 hours as advertised!

I had a hiccup with verification (had to verify 2x) but even with the second verification I had my money in my personal account in 2 days.

I am usually wary of free welcome bonuses as they are full of traps, but I claimed mine on here a few days ago was able to cash out my money, I was asked by Lynn to make a verification deposit but that's ok!!

Good customer service on live chat so I don't have to wait for an email. So far so good!

Only 50$ max cash out on welcome free chip, should be no max cash out!!

I enjoyed the slot games at this casino, and the new player slot bonus was very nice. I only really play slots and there are a few particular games that I stick to, so it worked for me :-)

I was doing very well and kept hitting the bonus rounds on my favorite slots and was up to about $1,800 so I decided to check with a rep through live chat to confirm how much of the playthrough I had remaining and was told I had already completed the playthrough requirement. I then proceeded to the withdraw tab in the cashier and was met with an error message stating that I am unauthorized to request withdrawals. When I went back and asked the live chat I was told I needed to send a completed copy of their verification form along with the other required forms of identification. This happened on Friday the 13th. I sent the email and all required documents in the early morning hours of Sunday the 15th. Later, in the afternoon I was told (by live chat adviser) that the review dept. probably wouldn't get back to me until today because it was a Sunday. So this morning at 6:24am EST, I received an email from a "CSR Lynn" stating that my paperwork had been received and verified.

This afternoon I login to the casino and still have the same error message. But now live chat is offline and only email is available for contact. So I go back to my email and REPLY to the email I received asking the restriction to be removed since my documents had already been verified. I got an email back stating that there weren't any notes in the system stating my documents had been received or verified and they are now gone for the day but if I would like I could resend my documents so everything would already be there when business resumes tomorrow. I kindly point out that the email I am referring to is on the email chain we were using and added a screen shot of the email. I was still given basically the same response again. "Someone will contact me first thing in the morning".

I am extremely ANNOYED that I am being given the run-around about something so simple. This is my first time really winning at online casinos and I was really excited about making this my new fav, but the hassle I'm receiving just to be able to make a withdrawal, makes me feel like it wasn't worth the money I spent and not sure I would deposit 1 more dollar at this casino if this isn't resolved. I will give an update if anything changes... #fingerscrossed!

I have played in a lot of on line casinos. I have been playing for years. I have had many poor experiences!

I have had to wait for payouts for 6 mths one time! BUT INetBet is my favorite and I do not have to wait long for my money. It is a great place to play!

I hate the one withdraw a week.The casino will take my deposits all week....but if I want to have multiples payouts at a time I cant :( Which means by the time I can cash out again I've lost my money .....

Typical RTG games, software works well, and support has been good to me.

However, the past six months of play couldn’t have been worse: poor slot play, very tiny payouts, few bonuses, and hundreds and hundreds of spins that produce nothing at all. Disappointing, to say the least.
It certainly seems as though the casino has dialed back its real-time payout percentage to the point that winning is simply not possible.
Sorry, iNetBet, but I’ve mentioned this many times to your support team, and nothing ever changes. Again, it’s too bad.

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