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Grosvenor Casino

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Average Complaint Response Time: 2 days
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Grosvenor Casino Review

  • Good selection of online slots
  • Licensed by Alderney and UKGC
  • Live casino games available
  • 24/7 customer support
  • Strong security and fairness standards
  • Manual Flushing
  • No third-party seal
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General info & Latest Promos
Website http://www.grosvenorcasinos.com
Established 2007
Owner Rank Group Casinos
Casino Promotion Grosvenor Casino: Deposit £20, Play With £50

Grosvenor Casino is the self-heralded "Most Popular Casino Brand in the UK". The online casino features an impressive repertoire of virtual casino games, as well as its very own live casino. It is powered by a number of leading software providers including NetEnt, Microgaming, IGT, Novomatic, Realistic games, and many more. Grosvenor Casino, as well as all other casinos in the Rank Group, has a licence from Alderney and the UK Gambling Commission, two of the strictest licensing jurisdictions for online casinos.

Virtual Games

While the live games are great, Grosvenor Casino's largest selection of games is in its main casino. Players can still have a realistic experience with their virtual games, as they may be familiar with several of the video slot titles already. Games like Starburst and Cleopatra, some of the most popular in land-based casinos, are available for play straight from your home computer at Grosve­nor­ ­Casino. With dozens of NetEnt and IGT slots to choose from, Grosve­nor­ ­Casino is a slot junkie's paradise.

Table games players can also choose from a selection of virtual table games if they're in the mood for faster action than they can get at the live casino. Popular favourites like blackjack, baccarat, roulette and Double Roulette are available in several variations. Additionally, players can enjoy craps, three card poker, and unique games like the money wheel and Shut the Box.

Live Games

Since Grosvenor Casino is an actual brick-and-mortar property brand, it's no wonder that they have a well-made live casino. Their Live Casino software is provided by Evolution Gaming and, as their largest partner, Grosve­nor­ ­off­er more exclusive and dedicated tables than any other network partne­r.  A selection of beautiful and friendly native English-speaking dealers will greet you from their new state-of-the-art studio in Malta. Players can enjoy a true-to-life gaming experience right from their own computer. baccaratNot only will you find various blackjack, roulette and baccarat options but also games like 3 Card Poker and Ultimate Texas Hold’em. Grosvenor Casino's live games are what set it apart from the hundreds of other online casinos out there.


Any company ought to know that customer satisfaction is key to running a successful business. Since Grosve­nor­ ­Casino has over a 55 properties in the UK, it's no wonder that their customer service team is one of the fastest and most efficient in the industry. Live chat representatives are available to answer any inquiries you may have. Additionally, you can give them a call at their toll-free UK number, send them an e-mail, or even write to them. With so many ways to contact Grosve­nor­ ­Casino, everyone can rest assured that their problems will be solved.

Security and Fairness

Online gamblers need to be aware of the risks that come with disclosing their personal and financial information. To put to rest any worry players might have, Grosve­nor­ ­Casino has strict security measures to prevent hackers from stealing data. To do this, Grosve­nor­ ­Casino has embedded SSL encryption into their network, obscuring all data until it reaches the server. Once at the server, your details are protected with high-quality firewall technology.

In addition to offering a secure place to play, Grosve­nor­ ­Casino guarantees that the games you play will be fair. Since they go through the Alderney Gaming Commission to obtain their licence, Grosve­nor­ ­Casino has to prove that the games offered are fair on a regular basis. While there are no third-party seals from auditing companies, the stringent requirements from the jurisdiction of Alderney, as well as the reputation of IGT software, are sufficient evidence of fair play.


Casino details
More Casino Details More details
  • Website

  • Software

    Playtech, NetEnt, Boss Media, Electracade, Ash Gaming, Cozy Games, Bally, IGT (WagerWorks), WMS, NextGen Gaming, Realistic Games, Blueprint Gaming, Endemol Games, Barcrest Games, Novomatic, Amaya (Chartwell), Yggdrasil Gaming, FremantleMedia, Probability, Core Gaming
  • Deposit Methods

    Bank Wire Transfer, Cheque, Laser, Maestro, MasterCard, Neteller, PayPal, Solo, Switch, Ukash, Visa
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, Maestro, MasterCard, Neteller, PayPal, Ukash, Visa, Skrill
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 2-5 days

    Bank Transfers: 3-7 days

    Cheques: 6-15 days

    Pending Time: 6-24 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Rank Affiliates
  • Allowed Countries

    • Arab Jamahiriya
    • Gibraltar
    • Ireland
    • Serbia
    • United Kingdom
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Euros, British pounds sterling
  • Languages

  • Licences

    Alderney Gambling Control Commission, UK Gambling Commission
  • Company

    Rank Group Casinos
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Support Telephone: 0800 083 1990

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Grosvenor Casino Reviews by Players


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Inactive user
Reviewed on June 7, 2020


Well run site with plenty of games, and a good choose of deposit/withdrawal.
I use PayPal and the time frames are between 6-12 hours from the time I hit withdrawal, to money reaching PayPal.
I also like that when I use there sister sites BellaCasino and MeccaBingo, I do not have to verify all my documents again, which again make the deposit/withdrawal process stress free.

Thank you for your positive review and for taking the time to review Grosvenor Casinos!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Grosvenor Casinos.

Kind regards,
Grosvenor Casinos Team
logrinac 1 review
Reviewed on April 22, 2020


This online casino is a joke.
They have suspended my account over a week ago, because apparently I have deposited high amount of money.
A few minutes later, I got an e-mail, explaining why did they do it, and I should reply to that e-mail, and they will call me soon.
It's been more than a week now, nobody called my from the casino, I have e-mailed them, don't get any reply. I have tried to contact them online chat, they could not help, I need to wait for their call.
I have even tried to call them, nobody is picking up their phone, can't even reach them now on live chat either.
I can't get access to my money, don't know what to do now.
This is a complete joke .
Zed4456 4 reviews
Reviewed on February 15, 2020


One of the best Online Casinos I have played at. Good bonuses and promotions. Well designed site. Great selection of table game's. Including Live gambling. It is a casino you can bet at and trust you will likely not get any drama when dealing with withdrawals.


There is not much to dislike. But the only complaint I have is that the website does not include a full in-depth selection of slots which some of their competitors do.

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