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Frank & Fred Casino

6.64
Players from your country not accepted
Average Complaint Response Time: 3 days
Players from your country not accepted
Average Complaint Response Time: 3 days

Frank & Fred Casino Review

  • Easy navigation
  • Top-tier software providers
  • Mobile-friendly design
  • Live chat available
  • Several country restrictions
Suggest an edit
General info & Latest Promos
Website https://www.frankfred.com/
Established 2018
Owner The Mill Adventure Limited
Casino Promotion Frank & Fred Casino: 100% up to 1000 NOK + 300 Bonus Spins

Frank & Fred Casino is a modern online casino where members can come and enjoy a selection of games like slots, table games, lotto games and a live casino. The casino boasts an impressive list of multiple software provides including some of the best-known names in the industry like NetEnt, Play’n GO, Nyx Gaming, Betsoft, Evolution Gaming and Extreme Live Gaming. The site is completely instant play through a web browser, meaning that no download is required, while members can also use their mobile casino. Frank & Fred Casino is licensed and regulated by the Malta Gaming Authority and the Swedish Gambling Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino does not accept player registrations or deposits from residents who reside in certain countries which includes Australia, Austria, Canada, France, Hungary, Italy, Spain, the Netherlands, Denmark, Poland, Turkey and the United States of America. The full list of restricted countries can be found under ‘More Casino Details’. 

Virtual Games

The casino has a catalogue of video slots which can be enjoyed through a user-friendly and easy to use interface. Players can pick from several gaming providers like NetEnt, Microgaming and Play’n GO and the casino has some of the newest releases in the market. Games can be categorized by the most popular ones and players can use the casino’s search engine to easily find their favourite games. Titles include Starburst Slot, Mega Fortune Slot, Gonzo’s Quest Slot, Holmes and the Stolen Stones Slot and Vikings Go Berzerk Slot

There’s plenty of table games to enjoy here too. These include variants of popular blackjack and roulette games along with games like Baccarat and Casino Patience. 

Players who enjoy video pokers will also be impressed here with several different games to choose from. Players can pick from Jacks or Better, Joker Poker, Bonus Poker and loads more. 

Live Casino

Finally, there’s their live casino. Players can enjoy themed rooms from the likes of Evolution Gaming and Extreme Live Gaming with friendly dealers hosting games like Live Blackjack and Live Roulette. 

Mobile Gaming

Members looking for more convenience can use the Frank & Fred mobile casino. This is available on virtually any mobile device and members simply need to log in using the same details through a compatible mobile browser. The games have been optimized to use on the go so players won’t need to download an app.

Support

Members who are looking for help and assistance will be able to contact the casino’s professional customer support team. The fastest way to get a response is by using their live chat facility which is open 24/7. Also, the support agents can be reached via email or an online contact form. 

Security and Fairness

When it comes to security, the casino uses a high level of encryption technology and firewall services. This ensures players’ personal, financial and sensitive data is always kept secure. 

They also use an industry-standard random number generator, so members can play, and rest assured the games they play produce random outcomes.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.frankfred.com/
  • Software

    Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Bally, Play'n GO, Barcrest Games, Novomatic, Oryx Gaming, Quickspin, Yggdrasil Gaming, Rabcat, Thunderkick, Elk Studios, Extreme Live Gaming, Push Gaming, Kalamba Games, Stakelogic, Pocket Games Soft, Relax Gaming, Red Tiger Gaming, Big Time Gaming, Red Rake Gaming, Leander Games, Pragmatic Play, iSoftBet, Nolimit City, Gamomat
  • Deposit Methods

    MasterCard, Neteller, Paysafe Card, Visa, Trustly, Skrill, EnterCash, Zimpler
  • Withdrawal Methods

    MasterCard, Neteller, Paysafe Card, Visa, Skrill, Trustly, Zimpler
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 72 hours

  • Withdrawal Limit

    EUR 10,000 per week, EUR 25,000 per month
  • Affiliate Program

    Epic Partners
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Belgium
    • Bonaire
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Croatia
    • Cuba
    • Czech Republic
    • Denmark
    • East Timor
    • Estonia
    • Finland
    • France
    • French Guiana
    • French Polynesia
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Greece
    • Guadeloupe
    • Hong Kong
    • Hungary
    • Iran
    • Israel
    • Italy
    • Malaysia
    • Martinique
    • Netherlands
    • Netherlands Antilles
    • New Caledonia
    • North Korea
    • Poland
    • Portugal
    • Puerto Rico
    • Reunion
    • Romania
    • Russia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint-Barthélemy
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Switzerland
    • Syria
    • Thailand
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Wallis and Futuna
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, Norwegian kroner, Swedish kronor, Canadian dollars
  • Languages

    English, Finnish, Norwegian, Swedish, German, Portuguese
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority
  • Company

    The Mill Adventure Limited
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    No
  • Reality Check Tool

    No
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

Frank & Fred Casino Reviews by Players

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madelypot 7 reviews
Belgium
Reviewed on August 30, 2021

LIKED

There is not that much to look at in this site but I think the aesthetics are there when it comes to their games and that is what I like the most. It has popular games from top providers and has given its players good promotions in recent months. They have made significant progress in the online casino space and it will continue to grow as an underappreciated platform. I'm looking forward to better bargains!

DISLIKED

The only downside on this one is that there is still a need for more exciting bonuses and offers. They need to make sure that the players get the most of those so there would be no problems when it comes to the output and so on. That is what has got to be the main problem for this.
Soraion 4 reviews
Message
Reviewed on January 31, 2021

LIKED

The casino looks nice at the surface, with it's membership system (Even sending me cards in the post when I got to a higher rank), good selection of games as well. Should be no problems if you live in a country that's not trying to restrict online gambling - Look below.

DISLIKED

The problem may arise when you're actually going to withdraw, support was absolutely clueless for a month straight when it came to what was taking so long, all they told me constantly was in essence "Just wait" and there's nothing they can do. I kept asking them to bounce back the withdrawal so I could try another withdrawal method, they said no. I messaged them every 1-2 weeks with no status update at all other than that the money is still on the way. It didn't take a whole 2 months (YES 2 MONTHS) adding up to a total of about 3 months until they just sent me back the money to my account on the casino and to get another withdrawal method, I had to deposit AGAIN.

I live in Norway, the state has commanded banks to try to return payments to and from casino sites, this has never been a problem with any other casino (It still applies to them however they get around it), total unprofessional on their side and lack of communication, which is why I rate it 2 stars, the only thing that gives them the other star is the fact that their site is alright in every other aspect, but this downside absolutely killed it for me.
Aufwiedersehen 9 reviews
Belgium
Reviewed on April 11, 2020

LIKED

I received some freespins for this casino and I really had a good time playing there. With spins managed to take 31 euro. At the end I lost it all, but that convinced me to sign up and deposit a 10 euro. Casino is not bad at all. Very easy to navigate and deposits were immediately on my balance account. Still try to earn something, but who knows. Hope I will have some luck.

DISLIKED

Customer service was not at their best a couple of times, but as I said casino is a nice play to have some good time. I cannot complain about that if I enjoy playing.
hiphoppimp 41 reviews
Bayern
Message
Reviewed on February 18, 2020

LIKED

Frank and Fred is a really good casino with a nice loyalty vip system. On registration, you start with a no deposit bonus. You can spin the wheel and win up to 100 free spins. The welcome bonus is very good. On my first deposit at Frank and Fred casino, I win more than 500 euro with 10 euro deposit. I requested a withdraw late in the night and in the morning the money was on my bank without any verification before. From time to time you get free spins to try out slots. The vip latter is really nice if you climb up you get a lot of benefits. At start you need to wager your bonus 35x on silver 30x on gold 25x and so on. You get a lot of vip offers and lottery tickets. On gold status, your free offered spins turn to super spins which have 10x more value as the normal free spins. You can find a big game collection on Frank and Fred. On my birthday they grants me a 20 euro bonus and my status is only silver. The design of the website is really nice. The live chat always try to help you if you have any problem. It's one of the best casinos I tried out and I tried out more than 100. The registration and the verification are very simple. I like that even if you have not make a deposit for a while they still offer you free spins/superspins from time to time. You also get sometimes free spin offers that require a deposit. On Frank and Fred casino you have a very fair chance to win. And with all the game providers there are slots for everyone. Really good casino You should try it out. nice one!
ThomasD 1 review
Reviewed on January 14, 2020

LIKED

Good choice of slot and live table games with enticing welcome offer for new players. Several deposit methods offered including eWallets and instant bank transfer.

DISLIKED

Customer support unresponsive and withdrawals were never actioned with subsequent complaint ignored.
They promised a dedicated VIP manager once reaching a certain level, nobody has been in touch and I reached platinum level after some serious wagering on table and slots.
Inactive user
Reviewed on September 28, 2019

LIKED

Pleasant design. Clear site to use. Withdrawals are quite fastly processed. They have my favourite games. I've had no problems with withdrawals. Also withdrawal limits are adequate.

DISLIKED

The only missing 2 stars is, because the withdrawals aren't totally 100% instant, like for example in No Account Casino, Prank Casino, etc. So if you want to be "perfect", make withdrawals happen in 3 minutes, like they do. Otherwise everything's fine. :)
Mr.ODYSSEAS 1 review
Reviewed on July 12, 2019

LIKED

This is my first review usually I'm not giving reviews, but this is a must, first is verified my account in a day, second my withdrawal process also In less than 24hours and the amount of 2.800 euro was in total in 3 business days, what else to ask for? Very nice bonus specially when you gate up the vip level! Live chat is also very helpful! Totally recommend this casino, so far so good,

DISLIKED

I don't like that if you need to search a game you have to scroll down for long time or type the name in the bar, I will like to have specific bar with all the providers. After all is all good!
crisiou 6 reviews
Sweden
Reviewed on April 26, 2019

LIKED

Welcome bonus is good and really fair wagering requirements. Games collection is good as well and many other small good things.

DISLIKED

The bad thing is that their games menu bar is very complicated. for ex. you have to choose to play game from menu.
Mr.Santoro 13 reviews
Serbia
Message
Reviewed on April 19, 2019

LIKED

Everything on web-site is very simple and easy to find.
Played few games and managed to win something.
Bright purple background color.
Support is ok. Bit slow, but ok.

DISLIKED

Not many games. I was expecting much bigger choice of games, but was surprised. There were not more than 20, I guess.

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