Frank & Fred Casino
- Beste Spielautomaten von Top-Anbietern
- Deutschsprachiger Kundenservice
- Gültige Lizenzen aus dem EU-Land Malta und Schweden
- Keine Auszahlungslimits
- Kundendienst telefonisch nicht erreichbar
- Fehlende Filtermöglichkeiten für Spielautomaten
Frank & Fred ist eine modernes und sicheres Online Casino mit mehreren Glücksspiellizenzen und einer breiten Produktpalette, die von vertrauenswürdigen Softwareanbietern wie NetEnt, Play’n GO, Yggdrasil Gaming, Betsoft, Microgaming und NYX Interactive betrieben werden. Den Mitgliedern steht auch die mobile Version zur Verfügung. Frank & Fred ist in der EU über die Malta Gaming Authority (MGA) und der schwedischen Lotterieinspektion (Spelinspektionen) lizenziert und reguliert.
Nicht zugelassene Länder
Personen, die in den Vereinigten Staaten, Frankreich, Italien, Griechenland, Dänemark, Belgien, Österreich und Großbritannien sesshaft sind, können im Frank & Fred keine Konten eröffnen und nicht mit Echtgeld spielen. Zu beachten ist, dass bestimmte Spiele von jeweiligen Spielanbietern nicht für alle Mitglieder zugänglich sind, daher lesen Sie die allgemeinen Geschäftsbedingungen auf der Website.
Online Spielautomaten
Frank & Fred hat ein klares Ziel, den Mitgliedern eine komfortable, spannende und sichere Spielatmosphäre zu sichern – mit Erfolg, da es eine große Anzahl an Video-Spielautomaten von lizenzierten Software-Giganten, wie NetEnt, Play’n GO, Yggdrasil Gaming, Betsoft und Microgaming hat. Zu den beliebtesten und angesagtesten Spielautomaten gehören Turn Your Fortune, Penguin City, Joker Gems, House of Doom, Oktoberfest.
Mobile Spiele
Frank & Fred ist auch eine kundenorientierte mobile Spielothek, da die Website optimiert ist und kompatibel mit allen mobilen Endgeräten, wie Handy oder Tablet. Die moderne Plattform passt sich jedem Smartphone an, sodass gute Unterhaltung auch unterwegs möglich ist. Keine App ist erforderlich.
Kundendienst
Den Kunden steht das kompetente und freundliche Kundendienst-Team von 08:15 bis 01.00 Uhr per E-Mail und Live-Chat zur Verfügung. Im FAQ-Bereich sind nützliche Informationen über die Registrierung, Auszahlung, Einzahlung, Bonus und Sicherheit zu finden.
Sicherheit und Fairness
Die Übertragung aller sensiblen Spieler-Daten wird mit der Secure Socket Layer-Technologie (SSL) verschlüsselt, um den Kunden eine geschützte Spielumgebung zu gewährleisten.
Für zusätzliche Sicherheit und Fairness, wird auch ein Zufallszahlengenerator (RNG) eingesetzt, der dafür sorgt, dass die in der Spielhalle verfügbaren Spiele immer fair und zufällig sind.
Online Casino Test: Frank & Fred
Frank & Fred hat die Glücksspiellizenzen von Malta und Schweden, sodass es zu den sicheren und seriösen Anbietern gehört. Die Kunden erwartet eine große Auswahl an Spielautomaten und für ein maßgeschneidertes Erlebnis sorgt das intuitive und benutzerfreundliche Design. In unserem Online Casino Test zeigt sich Frank & Fred als guter und vertrauenswürdiger Anbieter. Pluspunkte gibt’s für schnelle Auszahlungen per E-Wallet, Sicherheit, hochqualitative Spiele, fairen Bonus und deutschsprachigen Kundenservice.
Von Experten empfohlen
Spielerbewertungen
I liked this casino. I t has a loyal bonus system, I was able to catch bonuses and even withdrew some. In general I was left only with good emotions after playing there.
The casino looks nice at the surface, with it's membership system (Even sending me cards in the post when I got to a higher rank), good selection of games as well. Should be no problems if you live in a country that's not trying to restrict online gambling - Look below.
The problem may arise when you're actually going to withdraw, support was absolutely clueless for a month straight when it came to what was taking so long, all they told me constantly was in essence "Just wait" and there's nothing they can do. I kept asking them to bounce back the withdrawal so I could try another withdrawal method, they said no. I messaged them every 1-2 weeks with no status update at all other than that the money is still on the way. It didn't take a whole 2 months (YES 2 MONTHS) adding up to a total of about 3 months until they just sent me back the money to my account on the casino and to get another withdrawal method, I had to deposit AGAIN.
I live in Norway, the state has commanded banks to try to return payments to and from casino sites, this has never been a problem with any other casino (It still applies to them however they get around it), total unprofessional on their side and lack of communication, which is why I rate it 2 stars, the only thing that gives them the other star is the fact that their site is alright in every other aspect, but this downside absolutely killed it for me.
I received some freespins for this casino and I really had a good time playing there. With spins managed to take 31 euro. At the end I lost it all, but that convinced me to sign up and deposit a 10 euro. Casino is not bad at all. Very easy to navigate and deposits were immediately on my balance account. Still try to earn something, but who knows. Hope I will have some luck.
Customer service was not at their best a couple of times, but as I said casino is a nice play to have some good time. I cannot complain about that if I enjoy playing.
Frank and Fred is a really good casino with a nice loyalty vip system. On registration, you start with a no deposit bonus. You can spin the wheel and win up to 100 free spins. The welcome bonus is very good. On my first deposit at Frank and Fred casino, I win more than 500 euro with 10 euro deposit. I requested a withdraw late in the night and in the morning the money was on my bank without any verification before. From time to time you get free spins to try out slots. The vip latter is really nice if you climb up you get a lot of benefits. At start you need to wager your bonus 35x on silver 30x on gold 25x and so on. You get a lot of vip offers and lottery tickets. On gold status, your free offered spins turn to super spins which have 10x more value as the normal free spins. You can find a big game collection on Frank and Fred. On my birthday they grants me a 20 euro bonus and my status is only silver. The design of the website is really nice. The live chat always try to help you if you have any problem. It's one of the best casinos I tried out and I tried out more than 100. The registration and the verification are very simple. I like that even if you have not make a deposit for a while they still offer you free spins/superspins from time to time. You also get sometimes free spin offers that require a deposit. On Frank and Fred casino you have a very fair chance to win. And with all the game providers there are slots for everyone. Really good casino You should try it out. nice one!
Good choice of slot and live table games with enticing welcome offer for new players. Several deposit methods offered including eWallets and instant bank transfer.
Customer support unresponsive and withdrawals were never actioned with subsequent complaint ignored.
They promised a dedicated VIP manager once reaching a certain level, nobody has been in touch and I reached platinum level after some serious wagering on table and slots.
Pleasant design. Clear site to use. Withdrawals are quite fastly processed. They have my favourite games. I've had no problems with withdrawals. Also withdrawal limits are adequate.
The only missing 2 stars is, because the withdrawals aren't totally 100% instant, like for example in No Account Casino, Prank Casino, etc. So if you want to be "perfect", make withdrawals happen in 3 minutes, like they do. Otherwise everything's fine. :)
This is my first review usually I'm not giving reviews, but this is a must, first is verified my account in a day, second my withdrawal process also In less than 24hours and the amount of 2.800 euro was in total in 3 business days, what else to ask for? Very nice bonus specially when you gate up the vip level! Live chat is also very helpful! Totally recommend this casino, so far so good,
I don't like that if you need to search a game you have to scroll down for long time or type the name in the bar, I will like to have specific bar with all the providers. After all is all good!
Welcome bonus is good and really fair wagering requirements. Games collection is good as well and many other small good things.
The bad thing is that their games menu bar is very complicated. for ex. you have to choose to play game from menu.
Everything on web-site is very simple and easy to find.
Played few games and managed to win something.
Bright purple background color.
Support is ok. Bit slow, but ok.
Not many games. I was expecting much bigger choice of games, but was surprised. There were not more than 20, I guess.
There is not that much to look at in this site but I think the aesthetics are there when it comes to their games and that is what I like the most. It has popular games from top providers and has given its players good promotions in recent months. They have made significant progress in the online casino space and it will continue to grow as an underappreciated platform. I'm looking forward to better bargains!
The only downside on this one is that there is still a need for more exciting bonuses and offers. They need to make sure that the players get the most of those so there would be no problems when it comes to the output and so on. That is what has got to be the main problem for this.