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EUSlot Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 46 reviews
8.3/10
46 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints

AskGamblers Quick Overview

Editor’s View

EUSlot Casino welcomes you to its website with generous bonus offers, and displays top and latest winners. You can see the number of active tournaments in the menu if you're eager to start playing for rewards. Whether you want to join their VIP program or install the casino app, everything is easy to find, making the playing experience that much smoother.

What we like
  • 24/7 live chat
  • Top tier software providers
  • Multiple payment options
What we don’t like
  • Processing fees apply for some payment methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


EUSlot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.euslot.com/
Established
2018
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, German, Norwegian, Polish, Spanish, Russian, Portuguese, French, Bulgarian, Kazakh, Estonian, Greek, Japanese, Hungarian, Arabic, Chinese, Korean, Croatian, Hindi
Casino Type
Instant Play, Mobile, Live Casino

General Information About EUSlot Casino

EUSlot Casino was founded in 2018 by N1 Interactive Ltd. and has an MGA licence. This licence and the highly respected operator are already two indicators that we are dealing with a reputable online casino. The casino has been awarded with AskGamblers Certificate of Trust, which speaks for the provider as well. 

The sign-up is easy and only some basic information is required for you to claim the bonus and start playing. You can choose from a wide range of languages in a side menu. EUSlot Casino is available on desktop and mobile via their app.

Players can access a large selection of games from top providers such as NetEnt, Wazdan, Microgaming, Pragmatic Play, or Yggdrasil. There are also numerous promotions and a great VIP program. Before registering, remember to check our online casino review to learn more about EUSlot Casino.

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Complaints

Read the complaints other players have left for EUSlot Casino. Learn more about complaints.

Show all complaints
EUSlot Casino - EuSlot Casino refuses to process withdrawal and has made some ridiculous requests instead that lacks justification

Today I deposited $30 at this casino using my EcoPayz account. I did not take a bonus and turned over my deposit amount more than the required number of times. Then I requested a withdrawal of $100 to the same EcoPayz account. After approx. 45 minutes I got an email stating that my withdrawal was cancelled and I needed to submit pictures of my bank card. Although, I did not deposit with or request a withdrawal to a bank account (bank card). I entertained this illogical request by submitting photos of my bank card and requested (again) from the casino a withdrawal of $100 to my EcoPayz account. Lo and behold, I receive another ridiculous email stating that my 'pics. of my card' were not approved and I now need to upload my bank statement showing my name and showing the card belongs to me! Also, my withdrawal request was cancelled again by the casino. Strangely, no reference was made about my EcoPayz account although that was the deposit method used and requested withdrawal method.

I refused to have my intelligence insulted and therefore sent a response requesting clarification on why pics of my bank card and bank statement are needed. If these things are not relevant to the transaction I view it as an invasion of my privacy.

I received another email asking for the same documents and with none of my questions answered and my cashout denied.

I believe this casino is stalling on paying out. I have been playing at EuSlot casino for years, verified my account and made many deposits and withdrawals to the same EcoPayz account without any difficulties. And my EcoPayz account documents were submitted and approved a long time ago.

Note: If supporting documents are needed to substantiate my claims I am able and willing to provide these.

staus Resolved
$100
EUSlot Casino - Withdrawals keep getting rejected
Hello,

I would like to raise a complaint for consistent withdrawal rejection and misleading customer service from the side of euslot.com

Originally my 1st withdrawal was rejected because I made the initial deposit with a new debit card. After I verified the debit card I still get withdrawal rejections and the reasons keep changing. First it was because of an issue on the side of the casino. They encouraged me to make new deposits (while their terms and conditions say that every deposit comes with a x3 wager). Today I specifically asked them if it would be ok if I make a small minimum deposit and try to withdraw the money again (with the same debit card I used this week). I asked which were the alternative deposit methods, and the support verified that if I make a deposit with my Visa everything should be ok with my withdrawal. And again it was rejected. The last reason the casino gave was because my payment provider blocks the amount and the transaction. I checked with my bank over the phone and they see no attempts from the casino for any payments. I also double checked my online banking and I see no track record of blocked transactions. I asked the casino to provide me with the chat transcripts from this week and I am still waiting for a response from them about it.

I am attaching the email correspondence with the casino. I am awaiting for the chat copies so I can provide them to you. Basically I had the same conversation today with the email messages in screenshots 4, 5 and 6. If you can request chat transcript from them as proof that would be great!
staus Resolved
EUSlot Casino - My account has been unfairly disabled
Dear Askgamblers,

When I started playing on your casino I was 18 years old and I did not deposit a lot of money.
I think I have been playing on this casino for around 4 months now. At the beginning all of the deposits and withdrawals went very well and very quick. When you asked me to sent more documents I did and I sent you everything you asked for. And it got approved so I kept playing.
I had my wins and my losses. But never deposited more than 800 euros at the time. I had wins and losses.
I made a list with all my deposits and withdrawals. It came to 2180 euros of deposits, 1417,50 of withdrawals and I still had 570 euro pending so it would be only a 192,5 lose. So I kept waiting on my withdrawal requests to be approved. But every day I went to their 24/7 help desk. But they kept telling me to wait a bit longer for the withdrawal to be approved. One day I asked them to give me someone on a higher department to help me. And they gave me contact with Aleks. He told me that I had to send in more documents. So I did and sent them every document they wanted from me. The withdrawals were made on 16 March and until 15 April without hearing anything about them suddenly my account has been disabled. They sent me an email with the information that I have been using multiple accounts. Which I am not, I asked them which email or anything they found that would duplicate anything from my account. All emails with EUslot will be attached to this complaint. I got a response from Aleks and he found an account with the email stijnbra****[email protected]. And Stijn is a friend of mine who plays on his own account. And then I got another response on my question why is my account disabled. In this email they said that the email was j*rdi*us*ink@up*mail.nl but I have never heard of this email and I don't get the fact that they both say another email and both of the emails are not correct.

I hope that you have enough information and see the process I have been going through.
I saw another complaint being solved so I hope we can solve my problem as well.

Kind Regards,

Jordi Bos
staus Resolved
€570

Complaint Statistics

Resolved 10
Avg. Amount $ 812
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
8.2/10 46 reviews

Top reviews from our players

EUSLOT is a great online casino with a large amount of games. What I like is the friendly and fast chat function, and the withdrawal time (with trustly around 2 hours). It is an easy to handle site. So with all this positive things, I like to play here and can advise everyone to do the same 😃.

Dear JELLE77, We appreciate your kind words about our friendly support and fast withdrawals. Moreover, we are really glad that you did not face any problem with handling of the website. We value each player and always try to provide the best experience for them. We wish you the best of luck and to only win in EUslot casino! Warm regards, EUslot casino team

user avatar

First time I came on the site it didn't take me long to realize that EUSLOT casino looks exactly as casino I am playing on sometimes, Gunsbet and have the exact same design and even the promotions/live chat section so not sure are they sisters casino or what's going on.

The site had 9 slot providers for me which were enough and there was a lot of popular ones I just decided to trust them and played the games that were marked as "Top Games" which didn't treat me well so I decided to browse a site for a little and saw their "new games" tab too and it was nice that they are updating their games selection often and adding new games such as The Sword and The Grail and sticky bandits that are one of my top picks for this year which I played of course but the biggest win I could get was x30 and my bet was relatively low so it didn't help me that much.
Live casino section had only one provider "Evolution" which I tend to play most of the time and they had every single game evolution offers not like on other casinos when some evolution games are missing , I gave it a try playing some of their games and lost quick 10$ after which I just left quickly and didn't think about coming back.

Verification system tab is really well done and you can upload your documents over the site and all information you need to know is there just clicking on the "more" will provide you with everything you need to know for an example that proof of address has to be dated within the last 90 days, and it was one of the fastest sites when it comes to verification everything was done in about an hour or two.

I didn't walk with the profit playing the slots or the live casino but for sure had fun playing without any problems or freezing and EUSlot turned out to be a really nice casino to play on and especially seeing that they have multiple people working at the same time as Live support just for players to get fast responses, it took me every time about 20 seconds to get connected which is great.

Not having Novomatic provider a little bit annoyed me because they have one of the best fruits games out there such as "Sizzling Hot" and would like to see this provider being added in the future together with "Fazi".

Their lottery/tournaments are really interesting and well done but seeing that they have x3 wagers on it seems too much winning something like that is extremely rare and perhaps x1 wagering would be alright.

Hello, COPYYY! Thank you for taking the time to write a positive review about our casino! We're happy to hear you have been enjoying our games selection. As you noticed, we always update the range of options and keep adding new, fun slots to make sure you enjoying it here! Our support team managers work 24/7, every day, to help you with any questions as soon as possible. Thank you for appreciating it! We will take into account all your comments. There is always room for improvement. Wish you only good luck ahead! Best regards, EUSlot Casino Team

user avatar

- Verification of documents in 1 hour. For real. Quickest I have ever seen in the industry.
- Rapid withdrawals transfers. No stupid lock of funds into your account to make you lose what you have won. I'm speaking about hours. Impressive.
- Wide range of games, live games, funny loyalty contests, friendly and effective design, quick navigation, no glitches, in general very good developed software in the technical part.
- Chat support friendly, helpful, address the points, don't make circles. One of my verification documents was not compliant with their policies, I have received by mail the new request in minutes after uploading. Another type of casino would have waited eternally to keep my money into their place. My thanks to Anna. Great support agent. Deserves promotion.

Looking to the pros and likes of the casino I have posted, someone would ask himself, why the hell this guy rates such this amazing place with this low score?
- Verification process is ridiculous, shameless, abusive, surpassing the limits of your privacy and intimacy:
* They don't accept your ID scanned!!! They need a picture of it!!! No rationale for me here. Meaningless
*The worst of the things, they request you to write in a paper "Hi EUSlots", hold paper and your ID Card with one hand, and send a pretty selfie of yourself showing your face and the items. And what puts me mad the most is that this one is not written in the general info of the documentation web section, but seems to be in their T&C.

I'm pending to see in the casino industry to be obliged to send a picture of yourself with the newspaper of the day, and I will have seen it all.

As mentioned the verification was sped up only because of the excellent customer support quick responsiveness.
Apart from this ridiculous and abusive invasion of your intimacy, if you can handle with it, I strongly recommend you to gamble with this guys, specially because of the huge customer support. Marks the difference.

PD: Sorry casino manager, but anticipating your response, you cannot defend to me the selfie thing or not accepting scanned documents is a market practice. I have never been requested this two things and I have been verified one million times in one million places.

Dear CRAWFALL, Thank you for writing such a detailed review of EUSlot Casino, we appreciate you taking time to explain each of the points you are making. We do our best to make sure that our players enjoy a user-friendly website, quick verification and prompt withdrawals. Our bonus system and loyalty program are designed to make your experience exciting no matter how long you play. Special thanks from our customer support team: they work hard to make sure that every question is answered and every problem solved 24/7. As for the cons that you mentioned, let me try and explain why we request such documents from our players. We understand that it might be strange to be asked to take a selfie as a verification requirement :) However, please, note that we request it solely for the security purposes. As every respectful online casino, we want to make sure that all rules are met so that the players could enjoy their game in the safest environment. It is a normal procedure just to make sure that you are the real person whose documents are uploaded. Answering your point about scanned documents, it is also a safety measure to ensure that the image was not altered with the use of editing software. We sincerely hope that you will stay with us and your experience will be accompanied only with fun and pleasure from now on! Warm regards, EUSlot Casino team

user avatar

Truly excellent stuff going on at EUslots right now and they are killing it with mad offers and some special new games. Staff will always help you and they are professional and it feels like they are working for you not the casino.

No complaints. Read the complaint below from the guy that said it took 4 hours to cash out! LOL! they are amazing don't know what they are expecting from them.

Dear RODDERZ, Your review is the best evidence that our team do our best to keep our players happy! Thank you for your kind words, we'll make sure to keep up the excellent service and hope that you'll stay with us to enjoy even better and more diversified bonus system, new slots from the best providers in the industry and super helpful support team. Wish you the best of luck and lots of winnings ;) Warm regards, EUSlot Casino team

user avatar

A+ customer service, (especially Elizabeth) they go that extra mile for the players and their issues/questions.
Winnings er just around the corner 👍🏻but I'm still fairly new, but I get the good vibes. Last bonus I got, got me a stacking 22 euro x50, easy peasy!.

I seriously don't have any at the moment, hopefully they won't come at all, but we can't all be perfect, but at this moment, only good vibes from EUSlot. A++

Yours truly The Guy From Denmark

Dear TJENSEN85, Thank you for your kind words from our whole customer support team. We strive to provide the best service in the industry and your feedback is the best reward! We are keeping our fingers crossed for you and hope it will bring you lots of winnings in no time ;) Warm regards, EUSlot Casino team

user avatar

Euslot casino is one of the N1 interactive casinos with a similar look and layout like Direx N.V casinos. Not sure if these 2 brands are sister companies, but they have the same design, website layout and game collection and of course withdrawals as well are fast.

I joined this casino through Askgamblers and claimed the $10 free AG coin. The registration process is quick and easy. I signed up in literally 30 seconds after landing on the website page. The part of entering all my information normally comes before you can claim a free bonus, or you need to make a deposit. Immediately after completing my profile, I submitted my documents already to verify my account.

They have a lot of providers like Netent, Play'n Go, Elk Studios, Amatic and many more. The filter tabs are easy to use to easily find your most like games or any new games, or a specific provider for that matter.

At that time once my AG coin was active I saw the wagering was x3, after that I contacted live chat to confirm this and they did tell me the wagering is x3, however on the AG website it initially stated the wagering for the AG coin was x1. I immediately contacted Askgamblers to correct this. Live chat was quick to respond, and I waited less than 1 minute to be helped.

I decided to start some of the new slots, which was sabaton. This game is very nice for wagering and I completed wager in less than 15 minutes on this slot alone. I wanted to withdraw $40 but I saw my documents was pending. I tried Narcos slot but one of the worst and lost $10.

Once I submitted my $30 withdrawal I saw the document was approved an hour later and money to send to my neteller shortly thereafter. So in terms of withdrawal it took 2 hours with verification more or less, so I was impressed. One of the good casinos out there and I would play here more often.

Dear FIEKIE247, Thank you for such a detailed review of your experience at our online casino. We always do our best to provide the most convenient and user-friendly environment for our players, and the reviews like yours show us that we do succeed! ;) Please, accept our congratulations on making your first withdrawal, we hope that you'll keep enjoying gambling with us! Warm regards, EUSlot Casino team

user avatar

Euslot have a lot of games and they are from the best providers such as Play n go and Amatic. I really like the website, it is easy to browse and very colorful. One of a kind live chat feature.

Withdrawal time could be very annoyingly long. Sometimes they took a lot of time to process. My first withdrawal was processed an hour after the request but recently I had to wait 3 or more hours and sometimes I also had to ask live chat about it, some agents were friendly enough to speed up the process but there are a few are just don't care and let me wait for them to be processed. I did like the casino but I would never play there again. I will wait for my withdrawal and then that's it for me.

Dear EBTHUNDER, We are grateful for you pointing out the great variety of slots from different providers at our online casino, easy navigation and website features. We do try to constantly improve the website, add new slots and keep the experience thrilling for our players. As for the withdrawal time, we are sincerely sorry that it caused such frustration for you. Indeed, it used to take less time to process a cashout, however, as there are more and more players at EUSlot each day, sometimes it takes more time now :( We value our players and always do our best to pay out their winnings as soon as possible, so we do hope that you will reconsider your decision and stay to enjoy your experience with us! Thank you again for your review. We will make sure to take all your remarks into account. Warm regards, EUSlot Casino team

user avatar

Genuine quality here at EU slot. Probably the quickest payouts in the industry and they have a very professional approach. this one good thing make this casino best.

Maximum payouts of less than 50K always worry me a bit...due to this its pros are not applicable to make this casino best and i am not supposed to happy.

Dear JONDESA, Thank you so much for these kind words about EUSlot Casino! We always try to pay out the winnings to our players in the shortest time possible to make the experience enjoyable and convenient for our players. As for the withdrawal limits, we are sorry that they disappointed you :( However, we value our players so much that once you reach the VIP level, it may be possible to increase the original limits! We hope you'll stay with us and enjoy all the benefits of our online casino. We wish you the best of luck! Warm regards, EUSlot Casino team

user avatar

Easy registration and granted welcome bonus. Also nice extra spins could be won through gameplay.
Quick verification and withdraw.

They could allow the wager progress to some more slots from Play`N Go like Book of Dead, Moon Princess and Reactoonz.

Dear LITTLEFU, We are delighted you have outlined numerous advantages our casino has. Furthermore, we are on the cloud nine when our players enjoy their time with us! Wagering of the bonus is alloowed in various and sundry slots (the list of not available ones is published on the website, in the section Bonus Terms and Conditions). Feel free to explore the other amazing games! Wish you further luck and winnings! Warmest regards, EUSlot Casino Team

user avatar

Very good slots selection and a good and fair site with high payout %. Good site with nice lobby and interface.

No table games is ridiculous when they have the suplliers already with games packages that they need for really cheap.

Dear CHRIS1987, Thank you for complimenting our slots selection and the website, we are sincerely happy that you had such an experience with EUSlot Casino! As for the tables games, they are available at our online casino. If you can't find them, don't hesitate to contact our support team, we'll be happy to help you 24/7! Warm regards, EUSlot Casino team

user avatar

EUSlot Casino News

Read all news about EUSlot Casino, check for updates and stay tuned for exclusive bonuses.

Release Your Inner Wild For a Portion of 1,000 Spins at EUSlot Casino
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The weekends were made for partying and things are about to get wild at EUSlot Casino! Every Sunday, if you’re up for it, you can take on the king of beasts for a chance to win a share of 1,000 spins! The casinos’ Wild Weekend runs every Sunday but is heavily guarded by lions. It’ll take a wild roar and incredible strength, but it’ll all be worth it if you win a share of the spins. Go Wild This WeekendStaying in is the new going out, and at EUSlot Casino there is more than one reason to visit there every weekend. Every Sunday, they are launching their Wild Weekend Tournament and you’re all invited to take part. There are 1,000 bonus spins in the prize pot which will be shared among the top 30 players. To get involved in the action all you have to do is spin the reels and multiply your fortune. Release your inner Wild and you could win a share of 1,000 every Sunday at EUSlot Casino.You can pick any online slots you like and play any time between Sunday 00:01 UTC to 23:59 UTC. You will earn 1 point for every €1 you wager, and your points will be added to the leaderboard.Get Ready for the Prize Pot There are thirty winning positions on there, and if you can secure a place before the tournament finishes you will win one of the following prizes:1st Place: 250 bonus spins2nd Place: 150 bonus spins 3rd Place: 100 bonus spins 4-5th Place - 50 bonus spins6th Place - 35 bonus spins 7th Place - 25 bonus spins 8-18th Place - 20 bonus spins 19-30th Place - 10 bonus spins Prizes will be credited to your account within 48 hours and there is a 3x wagering requirement on any winnings derived from the spins. Your spins will be credited on their Viking Voyage Slot and full terms and conditions are available on their website. Good luck! 

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