August 1st I made a deposit of 100 and 50 euros. I see my deposit in my history but these have been pending for 4 days. I have contacted customer service several times. I keep hearing the same thing to wait.
I also sent all the evidence that I paid. But I don't hear from EUslot.com.
The customer service indicates that they have forwarded it to the finance department. But I can't speak to them either.
Dear UNDERSCORE82 and Askgamblers Team,
We would like to inform you that the deposits have been successfully credited to the game balance.
Regarding delays, unfortunately, not everything depends on the casino. Sometimes delays arise from the side of payment system, and we cannot influence it.
We hope that you will not have any difficulties in the future. We look forward to seeing you soon.
Warmest regards,
Euslot Casino Team
AskGamblers
Dear @underscore82,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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