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Euro Max Play Casino

Player Rating 29 reviews
7.5/10
29 reviews
Complaint Response 2 complaints
4 days avg. 2 complaints
What we like
  • Full line of Playtech games available
  • 24/7 support available through live chat, toll-free and international phone numbers, and email
  • Secured with SSL encryption
  • Proven fair by TST
What we don’t like
  • No instant-play Flash version
  • International phone calls may be tolled
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Euro Max Play Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.euromaxplay.com
Established
2012
Licences
Antigua Online Gaming Association
Affiliate Program
Languages
Dutch, English, Finnish, German, Russian
Casino Type
Download

EuroMaxPlay Casino is an online casino with some of the world's most popular casino games. It is powered by Playtech and part of the well-known Winner group. The casino holds an online gaming license from the government of Antigua & Barbuda. Regulations prohibit EuroMaxPlay Casino from taking on players in the US.

Security and Fairness

The EuroMaxPlay network is protected with all of the necessary security technologies. The most important of these is 128-bit SSL encryption, which makes it virtually impossible for anyone to read your sensitive details as they travel to the casino server. The casino also uses a strict privacy policy and other methods to keep you safe.

Playtech, the platform used by EuroMaxPlay, is one of the oldest and most trusted software solutions around. Its games have been continually audited by independent testing firms around the globe. EuroMaxPlay publishes regular audits from TST, which can be viewed in full by clicking the TST logo on the bottom of its website.

StallCation

Complaints

Read the complaints other players have left for Euro Max Play Casino. Learn more about complaints.

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Euro Max Play not honoring deposit

I deposited at Euromax Play using the Idebit service. I have used Idebit many times, and am familiar with how it works.

The transaction was successful and the money was removed from my bank account. During the final phase of the deposit, a CASINO error appeared. "Unable to Log In, contact customer support at" and then the phone number for winner casino appeared.
I called them immediately, and they tried to tell me the transaction never happened. I spoke with a supervisor, who had me send a screen shot of my online bank account to prove that the deposit went through. He finally concurred that the deposit actually happened, and that this is a casino error, HOWEVER the process will now be that they have to figure out what happened first before they credit my deposit so that it doesn't happen again in the future. I was promised that someone would email me back shortly.
Almost 24 hours have passed, still no word from anyone, and when I contact live support they advise me it will be at least another 24-72 hours before I can expect any sort of resolution. I have been a microgaming depositor for years now, and this sort of thing would never happen. I only recently started playing at Playtech and I find the casinos to be much less reputable than other brands. The customer service is awful, the reps barely understand English, provide no empathy or assistance willingly. You need to poke and prod them into giving you pat answers. My advice is to avoid the Winner group of casinos altogether!
I have since contacted Idebit security and they already contacted the casino, and they do not understand why this is not resolved

staus Unresolved
0
Euro Max Play Casino - not honoring deposit

I decided to open an account at Euro Max Play, a sister casino to Winner casino (playtech).
I deposited $35 to receive a 500% welcome bonus, very generous, using the Idebit payment service.
The deposit went through, and I received confirmation in my bank account immediately that the money was removed. Unfortunately during the deposit a CASINO error occured, stating: Unable to log you in....please contact customer support...etc.etc. along with the phone number to winner casino. I contact live support immediately, and they say that they cannot see a transaction. I then contact Idebit, who immediately sees the transaction, and assures me the casino has received their money. They suggest to have someone at the casino contact them by telephone to have the matter quickly resolved....the casino refuses. The casino then asks me to send a screen shot of my banking page to confirm the payment has gone through, which I do, but still getting nowhere. They advise me to wait patiently for a couple of hours, so I do...still nothing. It is now the next day, no one from the casino has updated me as to anything, the "supposed" 24/7 support is closed, and I still have nothing to show for the money I deposited. My advice is to avoid Winner and all it's affiliates. I have deposited at online casinos for years and I have never EVER heard of a sucessful deposit being held on a customer for 24 or more hours from the time of deposit. It was acknowledged by Hugh, a manager there that it is evident I deposited, but they will email me back when they figure out how to proceed....ridiculous! I just want to play.

staus Unresolved
0

Complaint Statistics

Avg. Amount $ 0
Avg. Complaint Duration 18 days
Avg. Response Time 4 days

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Player rating
7.5/10 29 reviews

Top reviews from our players

Are you a player? What is your passion, Poker, table games? Are you like me, tired of all the flash some sites hit you with all the time? Security issues, who are you playing against; the list goes on and on.Let’s face it times are tough, everyone is watching the cash. So when it's time to let loose and have a little fun the last thing we want is to play somewhere we don't feel comfortable with.

I play on numerous sites, but since starting here I think I've found a new home. Customer support is right on the ball, fast and very courteous. The deposit bonus structure is awesome and the game-play fast and reliable. On-line gaming has had such a bad rep. for so many reasons, and if you are like me, I am always concerned about where and with whom I play. There have been so many sites being shut-down and slammed in the press, leaving many players out of touch with their funds.

Their deposit structure is great and the bonuses are simply awesome! I love checking my e-mail and finding $$$ surprises waiting for me to claim. Whatever your reason for choosing on-line gaming, I think we all have a common goal, to have fun. Face it we are all killing a little, sometimes a lot of time, and we want rewards for our actions. This site has so much to offer it truly is a one-stop shop for your gaming needs. Feed your passions here and play in confidence that when you have questions the support-staff are right here, 24/7 to quickly solve any issue that may arise.

Our casino time should not involve worrying about other players using BOTs or other methods to turn the odds in their favor. As a computer tech and avid Poker player I call very few on-line casinos home.I was very pleased when a friend suggested that I play here, “try it out,” she said and I am still here and look forward to seeing you on the tables!

Good luck and I hope you enjoy this casino as much as I do and as they say, “May your cards always be live and your pots monsters!”

Cheers!

There are so many scams on the web especially when it comes to casino sites. That's why I was very glad to have discovered Euro Max Play. This is the real deal. 100% safe and trustworthy. I signed up and have been enjoying myself. I've won some and I've lost some but hey, that's gambling for you. Other sites I have used had too many limitations or restrictions but not this site. Lots of cool features, easy navigation, friendly customer service, I could go on and on.

Euro Max Play rocks. I give this service 5 stars out of 5. Just one friendly warning, the games are so addictive, you won't be able to stay away. So say goodbye to sleep! LOL!

I am really new to online casinos. I just happen to come across Euro Max Play Casino and thought I would give it a try. It turned out to be a really great experience. This casino is really cool and has some awesome games.

Although I've have not been into gambling much, this proved to be a good place to start. I enjoyed the Roulette and the Game of the Month, Wild Gamer. I highly recommend Euro Max Play to anyone interested in the world of online casinos. I will be spending more time on this site.

Online Gambling for me seems to be a new adventure on Sunday. I was always curious about the casinos as I have never seen them practically. As I reading and Publishing Tweets on Micro Blogging Platform, I saw that one of my followers tweeted "Awesome Experience, never think that #Onlinecasinos are so much fun #EuroMaxPlay". My eyes stuck to that and my curious mind echo’s Vipul "Why not you give it a try.” And that's started the journey of an awesome Sunday.

Jumped directly to Euro Max Play Website and I was attracted just by the Quality Designing of the complete Site. They have a wide variety of options ranging from Live Casinos to Playing Games including the classic Jackpot’s and Roulette.
But the two modules which I liked the most is their Customer Support and Referral Program. My friend just got paid and won $50 for free as I became a registered member their. And the same thing is duplicated by me too. Who doesn't want FREE 50$?? And analysing their top quality Customer Support, which I had never found anywhere on the Internet. Leave a message and here comes the reply.

But, this doesn't end here. Just for a sign up they will reward you with 5 euros. Isn't it amazing! As I'm a gaming nerd started with a new game “Wings of gold" promoted on their site. I was amazed with the Quality of the game. And I bet you will never find anywhere. As my Trust towards this site increases exponentially I added another 5$ in my account. Leaped into the site deeper I found some cool gambling modules. There is a wide variety of Slots, cards, and roulette games. Although I may have not earned enough amount from it, but the quality time I spend on this online casino is unforgettable. And after that, I regularly visited to play with my gambling tactics.

The only downfall is that you become so addicted with this that you almost forget everything about the world. But if it lies in your Interests and you are earning from it then who the hell cares about World.

I have shared my experience and recommend you that you must give it a try since, the only word I have for Euro Max Play is "awesome".

Wow! I was never much of a gambler but being situated in India, I don't find much avenue to even try my hand at gambling. Local laws prohibit gambling and as such, I tend to stay away from such things based on luck. All that changed when my friend told about Euro Max Play.

What started off out of curiosity soon became a favorite pass time for me. So, why did I join them? Well for starters, they asked me for zero deposit and in return gave me a starting $5 bonus just to sign up. I took their extra offer of depositing $5 to get another $5 and began my gambling venture with $15 in account. First stop, wasn't the jackpot, nope my friend warned me to stay away from that until I built up so credibility and reputation on the site. So, I began with Wings of Gold, one of the new games being promoted on their site. Lost $10 until i won back about $50. They credited the amount to my account quick and with that I continued to play a little at a time for another few days. Haven't yet tried out their conventional gambling games but I must say, my initial experience has been nothing short of wonderful. Oh, did I mention that I was lost in their deposit and transfer page? Yeah, they got too many options and It took a while but ultimately I settled on the Swift mode. Nothing else works good for us here in India unfortunately.

Great site, awesome experience so far and looking forward to more in future.

As a passionate gambler I discovered EuroMax through one of my best friends. I'm now almost 90% on this Casino. I was attracted by their low deposit at first. If you only sign up you get 5 euros. I also deposited 5 euros and got 35 euros to play. That was at the start. But as the time goes on they offer some awesome bonuses and there is the loyalty program that I benefited from a lot. Also, as cocopop3011 said the live help guy is pretty awesome. He will give you perfect assist, tell you jokes and he is just kind and fun.

I liked that this casino offers software and how it mutes the music and all the sound when you minimize it. The download and the whole process of installation was fast and easy.

As I'm fan mostly of roulette and jackpot games.. EuroMax totally satisfied my needs. Most of the time I play live roulette. But there are also more than 10 kinds of roulette to choose from. Everything runs smooth and the girls are also very charming and fun.

There is also great variation of slot games. I personally enjoy playing The Incredible Hulk and Iron Man 2. The minimum bet on the slots is 0.01, which is great, because sometimes I just want to play for fun and not for the money.

There is also great amount of card games, I only played BlackJack.

I make regular deposits and withdraws, and I'm extremely satisfied with the bonuses EuroMaxPlay gives me. The only "downfall" of all is that I'm constantly on it.

So overall my impressions are great and I think that Euro Max Play Casino is quality, reliable and fun.

Inactive user

Euro Max Play casino can be discovered in one of my emails. This was a month ago! The email was enclosed with two bonuses! One for $5 to try them out and a 700% bonus for just $5!

I went on my way to sign up to Euro Max Play the minute I saw this offer. Once download became finished I had gotten $5 and rules about them were in the lobby. The free chip had 3 days before it expired so I quickly accepted the message to be credited and used it on Jackpot Gladiator for $0.25 a bet, had a $3 win from the 8 free spins and gotten nothing from my extra scatters. 2 landed mostly and not a minimum of 3 symbols to get the payout. When I had $8 I threw $2 bets on Blackjack enjoying the piano music in the background while the voice of the lady dealer dealt my many hands. About $8 was won from it losing and winning and finally Plenty O Riches became the killer of balances taking my $0.40 bets away.

I entered this game and it gave me Plenty O Fortune why is that? The name for the game in the lobby is Plenty O Riches isn't it? My balance turned to $0 and once a small deposit got into my account I had $40 total. Wagering is sickening to 50 times for both my deposit and bonus. Once more my balance fell about half collected on Plenty O Fortune for $0.40 and $1 bets without any of it's 3 bonuses and was completed by Blackjack for $4 a bet when I had $12 left.

The live chat they have is unacceptable. After trying to reach them came a long 15 minutes before an operator got my attention, yeah while I was spinning the reels! I needed them 15 minutes ago all of a sudden they started assisting me at the wrong time. I asked if 700% is the $35 bonus for a deposit of $5 and if it can go much higher than that, 10 minutes later the operator returned saying "Wagering for that will be 50 times". I checked the terms to validate his response and he left out that it's 50 times my deposit and bonus!

Good bonuses carrying the worst requirements, unimpressive turtle-like support so folks you will experience delays in minutes if you were to talk to them so I recommend checking the terms on your own and lastly a casino that impressed me with it's music once I stepped in. The games &winnings were close to fair and for that I will end Euro Max Play with a 5.3 out of 10 even if I did not become a winner on Euro Max Play!

A few days ago when I check my gmail I found a present on my spam folder, the euro max play casino sent me an e-mail where they offers 5 euro no deposit bonus money and if I deposit 5 euro to them they gives me another 35 euro bonus with 50 times wagering requirements. I saw the max cash out from the no deposit 5 is 200 euro but I didn’t found the max cash out from the depositing bonus. That was an inviting promotion, so I wasn’t able to resist this promotion so I downloaded and registered to them, after I logged in and a bonus window pop up, I was able to accept my 5 euro bonus, so it was on my balance instantly.

I began to download the Incredible hulk slot (it was a little bit slow but I glad to saw they are allows to play Marvel slots with the no deposit bonus). I didn’t except a long game play but I was pleasantly surprised, after I started the slot with 0.25 euro bet a few spins later I get the free spins and went up to 17 euro, so I raised the limit up to 0.5 euro per spin. I played my balance down to ten after I decided to change the slot to the iron man with the same bet.

Unfortunately I didn’t get the free spins and lost my balance in minutes, after it I decided to deposit 5 euro and claim the other 35 too. I deposited successfully and get my bonus immediately. So I had 40 € to play with unknown max cash out. I went back to the Iron man to take a revenge on it with a higher bet 1 euro per spin, that was a big fault that machine is unbelievable rob me out, but I was the stupid and played on high stakes. Anyway they seems fair enough even I can’t win.

Thank you!

I signed up to EuroMax Play not long before Christmas, well I actually signed up before that but I only made my first deposit just before Christmas, the main reason for this was because of the fact that their minimum deposit in order to claim the 200% or was it 400% oh I can't remember now but anyway the fact was they wanted a massive £35 minimum to be eligible for it. That was way out of my range at the time, and way out of my range now lol...but they did offer me a 100% bonus of a minimum of £25. The Live Help guy I was speaking too was actually really friendly and upbeat, he cracked a few jokes and that, but little things like that really matter to me, knowing you have a good rapport with customer support I think is so important because if you ever do have a problem you need to know you can communicate on the same level. This gave me loads of encouragement to deposit here, but like I said I didn't at the time but I did deposit in December.

I only accepted the lower of the bonuses simply because I couldn't afford the £35 one and I was credited 100% as promised so had a nice 50 quid to start with.

Oh I forgot to mention the main reason why I came here in the first place is because they are the sister to site to Winner Casino. I didn't know at first whether or not I'd be entitled to the bonus but you are, so don't worry if you have deposited at Winner previously.

The only downfall I was instantly met with was they only have a download casino no flash unfortunately. Well that's not a downfall but it is when the software won't run on Linux!

I've done really well at Winner Casino so I suppose I was expecting the same standards here in regards to game play but unfortunately it just didn't cut it for me. I played a lot of the older games to be honest, the new ones at the time I just thought we're rubbish like Jazz Club...rubbish. I played a lot of Desert Treasure 2 and Halloween Fortune. Both are minimum bets per line of 0.01p and with 20/25 lines. The good thing about these kind of low betting slots is you win quite regular, it might not be a huge amount but its consistent and that's important when your wagering. Don't get me wrong I say it didn't live up to my expectations but I had some decent wins like on Desert Treasure 2, I had the top paying symbol on the first line and 2 random wilds next to it, which expand to fill the whole reel, and it was during free spins and I had something like forty quid..so I was pleased with that. It's the most I have ever won on a single spin on that slot actually.

But as you must have guessed I didn't make a withdrawal here, I've no idea how much I wagered I didn't check. I thought I would have received a few offers from them for some free money but I haven't really, apart from a free tenner about a month later. I haven't made a second deposit, but I know if I wanted too I would get offered a bonus...maybe I should try again I might get some luck...but I doubt it lol.

If you enjoy Playtech slots and you are from the UK then this is a good place to deposit purely for the fact that customer support seem very knowledgable and you will know communication will never be an issue. Just because I didn't win don't mean you won't as its so random. So if you do decide to play, write a review I'm interested to know what other people have done here.

One more thing, I know I mentioned Winner casino earlier, well you can choose to play on their mobile casino but when you press the link it just takes you to Winner Mobile Casino, so obviously you would use your winner log in then, no actual EuroMax PLay mobile yet.

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