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Crystal Casino Club

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Player rating 1 review

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Average complaint response time: 6 days

What we like

Available in instant-play or as a download on PC and Mac computers
Numerous five-reel and three-reel slots provided by Top Game, as well as other games
24/7 support through live chat, toll-free phone, or email
Secured with 128-bit SSL encryption
Proven fair by TST

What we don’t like

Somewhat limited selection of table games

General
Payments
Games
Customer Support
Responsible Gambling

Website

http://crystalcasinoclub.com

Languages

English, German, Italian, Spanish, French

Established

Company

Crystal Casino Club Casinos

Licences

Costa Rica

Affiliate Program

Crystal Casino Club Affiliates

Restricted Countries

Afghanistan
Asia
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
China
Cuba
Estonia
Hong Kong
Iran
Italy
Netherlands
North Korea
Puerto Rico
Romania
Russia
Slovakia
South Korea
Spain
Sweden
Switzerland
Syria
Turkey
United Kingdom
- Alabama
- Alaska
- American Samoa
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia(US)
- Guam
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- U.S. Virgin Islands
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming

Casino Type

Download, Instant Play

Deposit Methods

American Express, MasterCard, Visa, Skrill

Currencies

Euros, US dollars

Withdrawal Methods

Bank Wire Transfer, Visa, Skrill

Withdrawal Times

EWallets: 24-72 hours
Bank Transfers: 5-10 days
Cheques:
Card Payments: 3-7 days
Pending Time: 48-72 hours

Withdrawal Limit

USD 2,000 per week

Software

Pragmatic Play

RTP

Live Chat

Contact

Support Mail Email: [email protected]
Toll Free Email:
UK Toll Free Email:

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Crystal Casino Club is an online casino with a rich theme. It is available to players via a PC download, Mac download, or Flash instant-play client. The casino is powered by the Top Game platform and licensed by the jurisdiction of Costa Rica.

Restricted Countries

Crystal Casino Club permits players from all countries where online gambling is legal with no explicit restrictions.

Games

Players have access to the full line of Top Game slots at Crystal Casino Club. The casino has a healthy assortment of both modern five-reel video slots and traditional three-reel slots. Each game has its own distinct look and payout structure. Among the most popular are Sweet Surprise, Slot Dunk, Reel Gangsters, Diamonds Are Forever, Fruit Slot, and Fandango's.

While slots are by far the largest portion of the Crystal Casino Club game library, there are a number of other games to choose from. Those who like the tables can choose from 3 different variants of blackjack, 2 types of roulette, casino war, or baccarat. Four different video poker games are also available: Jacks or Better, Deuces & Joker, Joker Poker, and Deuces Wild. Those looking for something completely different can try their luck in keno or Weed Whacker.

Support

Crystal Casino Club offers 24/7 assistance to its players. Those who have an account can talk with a real person using the live chat feature embedded in the casino software. Alternatively, players can call the casino using its toll-free numbers for the UK, or send an email to their support department.

Security and Fairness

Crystal Casino Club protects its players through the use of 128-bit SSL encryption. This technology prevents anyone from being able to see passwords, credit card details, personal information, or other data as it travels to the casino servers.

Casino players deserve to know that they are getting a fair game. Crystal Casino Club ensures that this is the case by having independent auditors from TST routinely check their games. Like all other Top Game casinos, Crystal Casino Club continually passes these inspections. More information can be found in the "Fair Gaming" page of Crystal Casino Club's website.

Recommended by experts

Player Reviews

1 review

Sort by

spacecat Latvia 5 reviews

May 31, 2014

This review will be about Crystal Club casino. I've been a registered member there for a long time and often go there to check new games. I have only once withdrawn from them because I haven't won there much and it is a little hard to get there the minimum withdrawal amount which is 150$. But I like to spend my time there more for adrenaline and fun and I also really like their casino design, the last time I played there was a month ago approximately.

This is a really great casino, my latest favourite game there is Reel gangsters and Lucky fishing- also one of the newest. The last time I played lucky Fishing I won there about 50$ because they have 5 reels and 20 paylines so in almost every spin I won something. I also really enjoy playing texas holdem and black jack pro table games and what is great is that I haven't ever experienced any technical problems with their instant or download versions. I no lagging, nothing.

I think this casino is trustworthy, I always enjoy my time there and I'm sure I will continue to go there, one of the reasons is the customer service- they treat their customers very nicely, when I asked the chat person to check my latest gambling history and see if they hadn't made a mistake with wrong winning approval (the dealer didn't qualify in holdem, but I lost my bet) they answered me very quickly and transferred me back my bet with apologizing for their mistake. Well that's what I call a great service.

And I have made a withdrawal only once, but everything was fine and my cash out didn't delay.

The only thing I think someone would miss there is that Crystal Club do not offer live casino. But that is their only minus I can say and I didn't have a problem with that, I like to play with live dealers but lately it is not that important to me.Keep up the good work, Crystal Club casino.

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