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Crystal Casino Club - Not willing to pay?!

UNRESOLVED
Nanduzz Italy
posted on October 5, 2013.

2 MONTHS ago I took the bonus from 50 EUR ND and I reached the requirements for withdrawal. I deposited 10 euro subject to the terms and I picked up the 150 euro. I submitted my documents and I informed my bank details (only for bank withdrawals). Someone tell me what happened to these guys?