On December 2nd, I requested a withdrawal from Crystal Casino club for $324. Well, it has been well over a month and it is still pending. I have gone on live chat several times and asked when they think it might be processed and I keep getting the same answer: Our payout system is broke and needs to be fixed. Really? Another words you don't have the money to pay out the winners. Hey, if you don't have the money to pay out your winners, every consider your in the wrong line of business? I am really getting sick of these top game casinos. Seems like I've had nothing but bad luck with them. Because again, even when you win it seems your really lose. So long story short, I don't expect to get paid and I do beleive I have learned my lesson. No more top game casinos for me.
Crystal Casino Club complaints
- 0 of 6 resolved
- 5 days avg response
- 1 month avg complaint life
- 0 avg amount
Crystal Casino Club - Did not honour bonus termsUnresolved
Crystal Casino Club - Did not honour bonus terms
I got a no deposit bonus from this casino last year for £50 and completed the gruelling playthrough of 99x over 5 days as stated by the person on ...Read more
Crystal Casino Club - disgusting withdrawal times and bad customer serviceUnresolved
Crystal Casino Club - disgusting withdrawal times and bad customer service
I made a withdrawal 4 months ago it has stil nit been processed and i have had no response with regards to all the emails ive sent them disgusting ...Read more
Crystal Casino Club - Will not pay winningsUnresolved
Crystal Casino Club - Will not pay winnings
On 8-4-13 I tried to withdrawal my winnings ..Sent docs everything good ..I ask every week and they keep saying it takes time but you will be payed.. ...Read more
Crystal Casino Club - Not willing to pay?!Unresolved
Crystal Casino Club - Not willing to pay?!
2 MONTHS ago I took the bonus from 50 EUR ND and I reached the requirements for withdrawal. I deposited 10 euro subject to the terms and I picked up ...Read more
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