Cool Cat Casino - Blocked account after deposit and refusing to assist with Payout or refund

Dear @Anth001,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear Cool Cat Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I played the no deposit coupon max withdrawal was 100usd after i made 2 deposit 1 for 10usd and 1 of 15usd

See attched proof of payment
There is 3 one was for wild vegas who also just blocked me after deposit.

Please note I followed consultants to the letter if there was any problems they could have just told me before I made the deposits

Hi Anthony--

The reason your withdrawal has been denied and your accounts have been blocked is because you are not of age to play at our casinos.

I've put through a query regarding your deposit funds--please give me a day to get back to you regarding this.

Tawni

Dear Cool Cat Casino,

Please let us know if there are new updates regarding this.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Cool Cat Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.