AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Nice layout, quick withdrawal times. Nice quirky edge to the standard gambling set up on most sites.
<3 Glad to hear you are enjoying it! If there is anything, send us an email - jump to LiveChat or visit us on Facebook/Twitter. Have a happy happy weekend!
I love this place - it's look is so friendly and adorable. Everything is made really clear and I feel is about as fair to the player as any casino can get. They are really generous with free spins etc and I love the idea of "levelling up" and gaining little trophies along the way. Plus they are the only casino I've found that has all the slots I enjoy. I've just made my first withdrawal so will be interested to see how easily that goes but this may be my new go to place in the future.
Having to go through the first half of withdrawal to see how far through wagering requirements you are - it would be nice to have a quick link.
Howdy-doodle-doo friend-o, Thank you very much for the amazingly beautiful formulated letter of affection. We would like to take the chance of saying that we truly appreciate you too and that you deserve all the trophies in the casumoverse :) Regarding the withdrawal waiting time we can sometimes help you out to speed it up, that is if we do not have a winning season on our hands and the payment team has too much to do. Just come by the chat and we'll give you a back rub and some help regarding the withdrawal :) Also I would like to thank you for the amazing idea of improving our site with changes to the wagering check, we appreciate all the feedback we can get to improve in the way our players want us to improve :) Ciao-a-bunga and keep it gnarly,
Great selection of games. One of few casinos with a good range of Novomatics slots. Overall a good site and casino.
It would be nice with a better filter function to help with slot selection
Hello there buddy! Muchos gracias for complimenting our game selection. Although it is quite vast already we'll still keep on adding new ones in the ever expanding Casumo universe so that out customers would have even harder time to choose which awesome game to play. (Like Netflix amiright!) We also appreciate you and that you consider our site a good place to be. That is certainly one of our goals and it really warms all our hearts to see that hard work has payed off. We the Sumos always thrive every day to make our site even better place for our players to be and we appreciate all incoming feedback. We would love to hear if there is any kind of input on how we could make the filter function better so you are always more than welcome to send us an email or share your ideas in our live chat. We'll be sure to take every idea into consideration when we storm our brains to make this universe even more boredomless place! All da' sumos wish you the very bestest day and hope to have you around!
Long trusted friend. Casumo is one of the best online casinos I have used.
Super fast payouts and super nice support team. You always feel welcome at Casumo.
Nothing really, I would like to receive some deposit bonuses more often.
Hello friend! Wow, there's not a dry eye in the office. Our toilet paper bill just skyrocketed, with all the tears of joy and happiness your comment has filled us all with <3 We really always do our very best to keep you guys as happy as we possibly can, but seeing something like this, just really makes it all worth it. Honestly I'm melting with pride, and am having to stop myself from hand delivering tons of fluffy little bonuses to your door xD In all seriousness, we endeavour to award as many bonuses as possible through the adventure, leveling up, campaigns, all sorts - but we're always looking for new and exciting ways to treat our loyal spinners and winners. Back to the Casumoverse briefly.. as we know you love it... Any time you like, come in to the chat to be showered with compliments from all the Sumos here, we're waiting with party hats, fairy cakes and your favourite soft drinks!! Take care buddy, you da man!
+ Very good live support.
+ Super fast cashouts.
+ Good game selection.
+ The promotions are a little bit poor.
In general is nothing to claim.
Well, for me personally it is and was a good and decent online casino.
Good selection of games. Customer support is awesome! Really fast payouts.
The races they do are also something very interesting and fun.
They are missing a lot of the good slot providers (been a member for almost 2 years now) little has changed.
The bonuses you get are very very rare. Once every couple of days you get some free spins if you deposit in which you barely get more than 1 -2 euros and that's about it .
Had to talk to customer support for a 50 % deposit bonus after like 1 year of not receiving anything.
Heyho Kensan, I'm buzzin to hear about your feedback and especially the love for our customer support. Highly appreciated ;) Our team of unicorns and leprechauns is working very hard to bring more games and game providers to our site every day. You never know what the future holds, so buckle up and get ready for some awesomeness in the future from us. We do try to offer our players a good combination of bonuses through our campaigns and the space adventure itself. There's always a chance of getting some freebies for leveling up. However, similar to the mystery, how unicorns hold their coffee cups, it's not clear if you get bonuses and what they will be. And should you miss out on your bonuses, there's always the chance that one of our amazing ambassadors can help you out. ;) Once again, we're very grateful for your feedback and we'd be happy to welcome you in our Live Chat to see if there's a cheeky bonus with your name on it in our office right now.
Been using this site for a long time absolutely loved it was a daily player on the slots until recently all of a sudden I was getting customer support errors on all of the games played daily but was able to play other games... I had many a conversation with the help admins who didn't have a clue why and kept blaming my browser despite me being able to play the same games on other sites.... Finally spoke to somebody who permanently deleted my account and to open a new one.... and guess what I was able to access and play all the games without error messages... So it wasn't my browser basically they blocked me from games I was winning on!!! and then guess what.... They blocked my new account they told me to open and kept all my personal data and the money I had in the account.... I guess they don't like regular players... well I wont be ever using this site again....
In fact the final message I had of them was I would never be able to use the site again.... well.... no explanation no reason guess they don't like genuine people who can only afford to bet small amounts like myself, guess my 20p bets wasn't enough for them!! Cheers guys !!!!
Howdy Stargazer, First of all, I'd like to thank you for taking the time and sharing this experience with us. It's also very nice to hear that you used to have a great time playing with Casumo. The fact that this has changed since is more than devastating for us, though, and I'm sorry to hear about your frustrating experience. What exactly happened there with your account is something I can't look into right now without your account information. I'd be more than happy to help you with this and take another look, but I'd have to ask you to send an email to [email protected], as I can't share any confidential information about your account here in the forum. The technical issues you mentioned are something that can be very annoying of course, but I can guarantee you that it's not possible to block you from any games intentionally. Not only are all the games on our casino site tested to be fair by third party companies and the UKGC license we're bound to assures the highest security for players, but our personal aim is, to make sure that our players have the best possible experience with us. It's our highest priority to discover and resolve any technical issues, such as the ones you described, and make sure you'll be able to carry on with your journey through the Casumo universe and once again gaze at millions of undiscovered stars out there. So once again, feel free to send an email to [email protected] or visit us in our Live Chat and we'll look into this for you in a heartbeat
Fun casino, easy layout, never issues getting winnings
The surcharge to deposit is a bit silly - otherwise no problems!
Hello there STEAMIESTCHIMP! We'd love to know the origins of that nickname...:) Thank you for such a lovely review. We always appreciate feedback from our splendid players! We have always set out to be the most fun casino out there, that's why we have taken up shop all the way out here in the Casumoverse. Well that, and the fact that marshmallows grow on trees, absolutely NO boredom, and fluff fields all over the place. It's perfect! Our payments and support guys work round the clock to make sure that all the tokens get to the right pocket on time. Very glad to see that's been happening for you. Here's a cheeky bit of knowledge just for you. I meant it! You can get around the deposit fee with our many other payment methods; Skrill, Neteller, Paysafe and Boku. Don't say we never treat you ;) Thanks again steamiest of all chimps, and be sure to have yourself a wonderful night
The selection of games. Ranking system. Achievements.
Since I started playing I was winning quite a lot. My profit was pretty big. But one day when I tried to deposit, a notification appeared stating something went wrong. Has been like this for months. I think it's pretty obvious why!
Heey RYRU3125, Many thanks for the great feedback, we do our best to provide the best games and to reward our players through the adventure :) And hey congratulations on the winnings! Regarding the deposit problem - lets solve that together shall we? If you could send us an email to [email protected] or jump in the LiveChat we can take a look :)
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Nice game selection.
Malta licence.
Low deposit and withdrawal limits.
Fast withdrawals.
Helpful live chat.
The website is complicated and confusing. It`s just no fun to navigate it and therefore no fun to play here.
There are no options to set limits such as deposit, loss etc. You have to contact the support to do so. The only reason not to implement such options is to prevent players from setting limits. That is an absolute no-go.