AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Aloha there amazing human being! And a woop-di-woop for your feedback.This is very mucho appreciated my friend <3
Good slots, Novomatic :) Players can use VPN. Support work quickly
They didn't verify account without international documents for Russian players. I send photo of Russian passport, bank document with my address and photo of my bank card, but they need only international passport or driver ID.
This casino has a soul. Can`t even imagine how many acid was consumed in order to give birth to the concept of the website but it worked. Nice selection of games and good customer support. I like it very much.
Well howdy-do-de-li-do to you Debbiedoo! You're really making our little sumos blush with your precious words. I'm happy to hear that you're as in love with our site as we are! And also giving our fellow ambassadors some credit :) Mucho appriciated <3
Poor customer support, take so long to respond to my problems, and so many games that I cannot play due to restrictions. Disappointment overall
Greetings SKYHAWKMLT We're sorry that you feel this way about our customer service. Customer support is our grand jewel which always aims to provide the best possible service twentyfourseven. I know and agree that country restrictions can be a bummer regarding accessing games. I really hope this will change in the future so all players all around the world can enjoy every star and planet in the Casumo universe. All the best from the land of the rainbow colored unicorns and happiest leprechauns in the world.
Nice little site, what impressed me the most is how friendly, knowledgeable and quick the customer service staff were. Nice little rewards scheme as well and pretty good choice of games. Easy withdrawal process mine was paid back to my bank really quickly (usually takes a while - impressed!)
Navigation round the site is a bit clunky and in my opinion it could do with improving. They've tried to make it 'fun' but to me its comes across as a bit old-fashioned. They also dont have the option of depositing by paypal which is my preferred choice so that puts me off a bit, other than that I had a good experience.
Hello Dollydee, Thank your for taking the time to write to us here :) Admittedly our layout is a bit weird - as is our universe - we're on a mission to eliminate the greyness and monotony of everyday life. Navigating this proverbial minefield can be difficult at times, but fear not, assistance is always but a click or two away if you should so need it. Our tech wizards are also working on new and exciting ways for our players to interact with us too, giving you a smooth and exciting journey every time you feel like having a little fun. But it's a secret. Don't tell anyone. As for payment methods, we are indeed also looking to expand our horizons here; all feedback is appreciated, and anything that helps improve your experience makes us dance with joy. Lats but not least, thank you for your kind words. Our player team really enjoy spending time with all of you wonderful guys. We look forward to having a giggle and hop around with you soon. Have a fantastic evening
Only the games apart from that theres nothing positive about it
I deposited £10 but an error message appeared suggesting the payment didnt process as there was no confirmation. I tried again and the same thing happened. I was almost going to try a third time but decided to query it. The online assistant said I had made 2 £10 payments, I told the person there was something wrong with the page when depositing but they didnt seem concerned. I decided not to reverse the payment and just use an extra bonus.
My balance was updated but the figure didnt appear to include the bonus and ok I admit I probably should of queried it then but I assumed I had to play out the cash before the bonus was added. I did that and there was no bonus added to the second deposit I made in error due to their dodgy page. The assistant told me there was nothing they could do because I used the deposit and even suggesting that I was pulling a fast one.
I then emailed the company and was told there was nothing they could do but would add the bonus on a third deposit lol.
Beware of this dodgy company. The deposit page has errors and you could be depositing more than once and the bonus will only be added to your first deposit.
Nice selection of games.
Nice design, easy to navigate.
Fast withdrawals.
Leveling system and rewards are fun.
Sometimes games don't load on certain browsers.
They pretend to be super cute, but at the end of the day it's just another casino that only wants to take your money.
I signed up without making any Deposit & was giving my 20 free spins as stated, I then turned this into 50p & followed on to one of their fine games, doing so I made £100 easy, I have requested my withdrawal though have not received word as it's only been 10-20minutes, I will return if I find any hassle as I've read some of the Reviews below, and I will let everyone know the truth about Casumo, people seem to be disliking and complaining about them, though I was greeted by a friendly member of staff who made me feel welcome and after getting the gist of the site and the outlay of it, I began to fairly like it, better than most about! I don't see the problem people are having.. unless they refuse my withdrawal then of course it's just a cheat... though giving the friendly greetings by their staff and conversation, I'm fairly sure they'll come through for me as I've breached no contract :)
Also, they have a pretty good Deposit Bonus I can't wait to try out!
Thank you Casumo! ... for now ;)
Nothing yet, as I said, I shall return to write another review giving the absolute truth! once I receive word on my withdrawal, if all goes swimmingly & I receive it, then I completely advise everyone to try this site out!
Full 10/10 from me at this point.
- IrishBakers
Fast, very good looking, modern layout. Easy instant payments and withdrawals without verification (first 3 times). Tournaments and bonuses working perfectly. Fast and effective live support. I highly recommend Casumo.com service.
Absolutely nothing to dislike. Everything works perfectly.
The site is nice, games are good. Deposit and withdrawal's are easy, quick and painless.
This is a casino I can warmly recommend for anyone looking for a serious casino with a good/very good game selection for slots *Thumbs up*
Don't really have anything to put except for my horrible luck at casumo, but that's not the casino's fault. See no problem with any of the games, merely my luck on them.
Top of the mornin’ to ya GAMBULAAH! What a way to start the week by reading a message like this. Thanks for the flowers :) We hope that your luck is taking a U-turn ASAP, so you can experience an awe-sumo experience in all aspects with us :)
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Hi, for me the best online casino for slots. Very fast withdrawal, good support. Nice wins and a big selection of games. I'm very happy with this casino.