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Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Aloha Gregori, Thank you very much for the flowers :) We're always happy to get some love from our players and we'll make sure to spread it! We understand that the 2.5% our payment providers charge for card deposits can be a bit of a pain in the bum at times, but we do have a bunch of alternative depositing methods available where no charges are applied. These are Neteller, Skrill, PaysafeCard and depending on your market even mobile payment processors such as Zimpler and BOKU. Another great thing about Casumo is the ever-changing adventure which constantly improves and holds awesome surprises for our players. Although Paypal is not an option as of now, lets see what the future has in store for us :) For now, have a fantastic evening and see you soon <3
The best casino I've ever played.
I was a loyal customer for many years.
I can recommend it to everyone!
Unfortunately, due to legal regulations, the Hungarian players can not play more Casumo.
Fast payout, good support and best games.
Brilliant evening, TONYMONT Really big thanksies for all your wonderful compliments. We consider our very wide selection of games and our ever awesome support our crown jewels, so we're thrilled to see that we delivered the service we aim for. We cherish your awesome feedback and thank you for your years of loyalty with Casumo. We're sad as well that our Hungarian buddies are currently unable to play with Casumo but we all hope that will change again in the future, so fingers crossed. Bestest regards from the Casumo castle.
My first visit to Casumo as Player and I have to say, that everything works perfekt - just perfekt. The Deposit Bonuses ( Boni ? ) are instantly available.
The rollover is ok, and, thats my point, the withdraw is fast for a new customer that I never had at other casinos.
Always as a new customer I worried about the absurd handling of documents, but at Casumo,
and I had luck to made a profit, ( deposit with skrill ) its really easy and fast.
Casumo jumped to the top of my casino list. Kepp on going this good work.
Nothing yet. I mean, perhaps the third deposit bonus is a little to high for 25 % max 400
Hello DCSWISS Welcome to Casumoverse! :) We're exhilarated to hear you have enjoyed your stay at Casumo and we'd like to thank you for your compliments from the bottom of all our hearts. Withdrawal times are always something we aim to have as short as possible and we're happy to see we have succeeded in our mission. When it comes to documents, we ask those as well at some point as it's a legal obligation for all casinos but in case we need them, you shall be notified with an email as soon as we do. We're thrilled to see that you regard Casumo as a top casino to play on. :) We will continue our relentless work to keep our casino the best and the most fun place to enjoy playing. All the best from the land of rainbow colored unicorns and marshmallow breathing dragons!
I love this Casino.Great selection of games and an equally good choice of gaming platforms.The site is very easyto navigate and there is a loyalty scheme that allows you to climb ranks and additionally varied bonuses.Reel races daily and special editions during weekends, etc. Customer service is fast, friendly and efficient. Also, withdrawal times are as quick as a flash, no hassle! Casumo is my go-to , preferred choice Casino.
What's not to like! My personal experience of Casumo has been very positive.
Aloha GIRLYTIGER63! We love you too! <3 We couldn't be more excited to see you have enjoyed Casumo through and through. We wander through the universes and dimensions to find new and exciting ways to entertain our players and we're really happy to see you have enjoyed the features we offer on our site. We'll keep on adding new and exciting features for you guys and gals to enjoy, so we hope your adventure shall be equally thrilling in the future as well. :) We'd like to thank you for complimenting our customer support and payments team. We work side by side to provide quick, quirky and qualified service to all our players so it's fantastic to see our hard work is paying off. Your thoroughly positive feedback melted all our hearts and we all wish you very much luck on your quest to become a master of the Casumoverse! :) All the best from the Casumo-castle.
I joined casumo maybe 2-3 years ago and I can honestly say that this casino, without a doubt has best customer service ever! Everything is solved there quickly! Want faster withdrawal? DONE! Need some help with games? DONE! Just want to joke around? DONE! I have never had problem that they could not solve quickly!
Casumo has very good selection of games, specially novomatic games which are more rare!
Many bonuses but usually just x1,5-x2 deposit bonuses. They gave more free spins in past but not now anymore.
I would like to see more exclusive tables in livecasino.
Only thing that keeps me playing big in other casinos is that casumo only offers bonus money bonuses and I don't really like them. I usually like "deposit 400euros get 140 free spins". Thats why i only deposit 50-100 euros to casumo at a time. I would like to see those happen also. (Winks an eye). Also some VIP club could be nice but not necessary.
I count these as improvement ideas and not really are negative feedback. Still giving 10/10 because of customer service.
Goodest morning WMSWILLIAM We're absolutely thrilled to see you have enjoyed your Casumo journey so much! :) Our support is our crown jewel and I'd like to say big thanksies on behalf of all our ambassadors. It's great to see we have provided exactly the kind of customer service experience we always aim for. Thank you very much for complimenting our game selection as well. It's already quite vast but rest assured we will never rest when it comes to expanding it even more and we hope we can fulfill your wishes in the future. We appreciate all kinds of feedback so we appreciate your ideas a lot. We gather all feedback and take them into consideration when we storm our brains to make Casumo an even more fun place to play in. All the best from the land of unicorns and lucky leprechauns!
One of the best online casinos I played, and believe me, iIplayed lots of :-)
Extremely fast cashouts and I think this is the most important thing for a player.
Very nice and superfast support (also with a great online chat).
Brutal server performance, no freezers, no stuttering, no unexpected disconnects.
Large game selection.
Totally uncomplicated.
I had some nice winnings in the past and i enjoyed the time at Casumo. What I would like to say first is that I had some bad experiences in other online casinos with big winnings. I understand, that they have to stick to the rules and check the needed documents. What drives me really nuts is the point, that I always proof my identity first, so I can make withdrawals as fast as possible. I hate it when I'm verified and than I need to send again my documents, and again, and again and again. For me this is only to delay the payment in the hope you will cancel it.
At Casumo I made 3-4 cashouts and after around 5-6 hours I got mail with "Your money is on the way". This is absolutely exemplary!
What makes the difference to other online casinos? I can't explain why, but iIlove the childish layout and also my achivements. Very good casino!
The only thing i would love to see changed in the future is the website navigation.
Howdy-doodely-doo LOMAXXX, We're super-duper-mega thrilled you enjoyed your time with our casino! First off we'd like to say sorry for getting a bad experience in the casino world before reaching us, and we're really happy to be the ones who turned that casino experience around for the good :) Usually we can help out our players with faster (almost instant) withdraws if it's asked for in the chat, depending on how much the payment gurus have to do at that moment of course. We are also totally thrilled of the positive feedback on our amazingly talented Ambassadors who thrive in helping our players. Both fast and also with a little bit extra, just to give you that casumo feeling. Games are rolling in on a steady phase and that is something we tend to keep up, we love getting new games, new adventures for our players to help extinguish boredom. If you get too many mails with the withdrawal notification, as we know you winners get ;) You can also turn it off in your Details and settings. We would love to hear more about your feedback regarding the website navigation. Therefore we just want to extend you a heartily invitation to send some more information in what kind of change you would like to see in the website navigation. You can reach us on [email protected] or on our awesumo live chat :) Catch you on the spin side,
I have played on many casinos in my time and this the first ever review I have left. I just would like to say that I won £5000 at casumo the other day and I had only registered with them a week before. When I withdrew they asked for my ID, driving licence, utility bill and picture of debit card. They verified my identification within a couple of hours and the pending £5000 was the quickest I've had. The money was literally in next day. My game is roulette and I won £25k last night with them and I'm hoping the same goes but I think it will because they seem like a top top site so far. Thanks Casumo!!
Hello there fellow traveler, Woho, mucho thanks for those kind words friend! We are more than glad to hear that you in your short while with us already have received some nice wins on Roulette. We do take great pride in our lightning fast payouts but we can't take all the credit for that one though as our unicorns are working full time with delivering goodie bags all over the parallel universe, credit where credit is due! Hoping that this is the first big win of many, and that the unicorns will forever be with you. All the best from everybody at the Casumo-castle <3
- Regular bonus offers
- Reel Races are fun
- Site runs very quick and smooth
After playing at Casumo for months and generally having a good time, one day out of the blue the administrators or whoever decided to bar me from any and all bonus offers. Upon being questioned about this they told me that I had abused their bonus offers in "a way that we don't like to see here". When I asked what exactly they meant by that, they simply repeated their statement and referred to their T&C section where it states that they can bar people from bonus offers at any time without having to give any reason for it. Seeing as they chose to do this instead of actually explaining what it was I had supposedly been doing wrong, I can't draw any other conclusion other than that they don't want a regular player to play in their casino anymore. If simply using the deposit bonuses and free spins you're given is considered abuse over here, I'd rather play elsewhere.
Hi Derphino, Glad to hear you liked how the site runs. Regarding your removal from bonus offers, yes indeed Casumo does have Terms and Conditions that penalize abusive patterns of gameplay. Whilst most of our players use our bonuses in good spirit in reward for their loyalty, unfortunately, there is a small minority that abuse the system in order to get an unfair advantage. This is why we have had to implement these rules. In our Terms and Conditions, which every player agrees to upon signing up, it states that 'Free bets, bonuses, and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers.' If we spot solid evidence of this, which would have to be robust to remove eligibility for bonuses, we are obliged to take action. Whether intentional or committed in genuine error, it is the responsibility of the player to read up on the rules of the site, which are clear about what constitutes as abuse. We, of course, do not penalize normal game play and continue to give bonuses to many happy players every day. I hope this clears things up. Have a wonderful evening
Good selection of games, decent interface and that's about it really.
Simply asked to remove on of my credit cards from the deposit methods and was told they could not do this, they had to keep information for 5 years. Ok keep the info, I just want it removing as a method to deposit from. Still wouldn't remove it. Rude and clueless customer service agents. Rubbish bonuses. Have now closed my account because a simple request could not be completed. I have been able to remove the card in question from every single other casino / bookmaker I have ever used.
Glad to hear that you liked our selection of games and the sites interface. We are always working on getting our players a unique and special casino experience when playing at casumo. But safe to say the other things you mentioned are not a part of what we want to bring to our players. Generally we allow players to delete payment methods if they haven't been used in a long time or if it has verified that the payment method belong to them. Sorry that our service and bonuses were not up to your standards. Hope you find that casino of your dreams somewhere!
I love this site, the layout is vibrant and welcoming and easy to work your way around and if you can't find something their lovely friendly staff are on hand to talk you through anything 24/7. As for the withdrawal process fast and efficient. You also have the option of emailing for questions or help regarding the site and the replies are quick and helpful, staff at Casino are friendly, polite and helpful. Great games and bonuses too 😊
Howdy-do Chipmunk, How sweet aren't you! This will put a smile on all of our Sumos faces :) We <3 you
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