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Editor’s View
Casoo Casino takes you on an adventure in space! The endless cosmos isn’t empty – at least not when we talk about Casoo Casino. Players can find a wide range of casino games they can enjoy on PC, Mac or mobile.
- Top tier software providers
- Mobile friendly design
- Live chat open 24/7
- Limited selection of table games
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Casoo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casoo Casino
When you’re looking at the best casino websites, each of them is a part of a reputable gambling company and has a respected licence that allows them to provide gambling services. Casoo Casino isn’t an exception. It comes with a Curacao gambling licence and is owned and operated by SG International N.V.
Registration is simple, and some personal details are required to get started. Remember that you have to be 18 or older to enter Casoo Casino.
Before you take off to explore the vastness of Casoo Casino, we recommend you read our casino review, in which you will learn everything about this operator, ranging from the set of games offered to responsible gambling tools available.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 24-72 hours
- Card Payments 24-72 hours
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Casoo Casino
Casoo Casino is one of the casinos that accept crypto, but besides Bitcoin, Ethereum, and Litecoin, you can also find other payment options, including different e-wallets and the most commonly used credit and debit cards.
The casino has made it easy for new members to learn about payment options. The payment page can be accessed through the footer, and besides the methods available, it contains other useful information, such as minimum and maximum limits.
Speaking of limits, the minimum you can deposit is €20 or equivalent. The maximum withdrawal is €2,000 per day, but only €10,000 per month. Casoo Casino may charge a 10% fee for processing withdrawals, which will be indicated when you withdraw the money.
Games at Casoo Casino
As you enter the game lobby, you can find different online slots grouped in a few categories. The best way to find your favourite slot is through the search bar, but you can also sort out games by providers. Each game has a demo version you can access even if you’re not logged in.
The live casino lobby features games from different providers, with Pragmatic Play Live and Evolution at its helm. If you want to try some, we recommend Extreme Texas Holdem or Lucky 6 Roulette.
The casino also packs table games, but there are only a few iterations of blackjack, poker, roulette and baccarat. There isn’t a separate tab where you can access all table games.
Casoo Casino’s Commitment to Responsible Gambling
Casoo Casino has a page dedicated to responsible gambling, where they offer advice to players on how to stay in control of their gambling habits.
As for the features players can use, only self-exclusion and cool-off periods are available in your account. You can self-exclude between 6 months and 5 years, while the cool-off period is for shorter periods.
Customer Support at Casoo Casino
The best way to contact Casoo Casino is via live chat. Whether you’re a member or not, you can activate live chat and talk to casino representatives. Enter your email address and send them a message to get started.
We tried using the chat, and we were surprised by its simplicity. We got connected quickly, and the agent was amicable. The best thing about it is that the live chat is open 24/7. There’s also an email that you can use, but it’s more for refunds and complaints than general questions.
Complaints
Read the complaints other players have left for Casoo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
It's fantastic that there are so many bonuses and promotions available but note that majority of them are only applicable to specific games. The majority of their featured games are also chosen based on their release date rather than their popularity. It's a real bummer if you want to try out the popular games. This is the case for most online casinos.
When it comes to winnings they usually take a day to be credited to your account as opposed to other sites that add funds in real-time. Still I'd recommend Casoo, friendly staff
There aren't many options for payment. But the ones that are available are the most popular, so you shouldn't have too much trouble if you want to go for cards.
Every time I play and bet, I'm greeted with all these exclusive bonuses and promotions. I'd like to become a VIP member so that I can receive exclusive gifts as well. There are numerous bonuses to claim, but keep an eye out for the wagering requirements. Some games take a long time to load as well. Nonetheless there were no other issues particularly when it came to depositing and withdrawing my funds.
Casoo casino is a fantastic casino and I'm grateful that a friend recommended it to me and trusted him.
- Nice games. I appreciate how easy it is to conduct transactions with them.
- Loyalty program. I'm hoping to qualify for it soon because I usually play with them these days.
- 8.5/10 for bonuses
Can they add a mobile app? That will be cool! I'll wait for a mobile app then maybe I'll give the perfect 10.
- Withdrawals are fine, you'll have options to choose from
If you enjoy trying out new and trendy slot games, you should register now! I had a lot of fun from winning by playing the top slots, awesome they come in a variety of themes. There are also 200 free spins available but games must be picked as said in their rules👏👏 the currency is Euros so just check the rates, yes!
Is there going to be any more live dealer games? If slots are what you like, this is the casino for you. Some are also I believe... just go for it if you have the money 👏
I became interested and looked into it, and I was surprised to find such a good website with bonuses that were appropriate for my bankroll. Most of the time, I am disappointed when I visit these types of sites, but I was blown away when I visited Casoo.
The game selection is solid. And they also offer some promotions. It's fun to play on because of those qualities, and Casoo simply provides a great experience for players, even if it's not the perfect platform!
Because the games have already been classified, you can easily select which ones you want to play. The verification process was quick.
For withdrawal requests I just submitted the needed documents and it got confirmed in under an hour.
I enjoy playing at Casoo casino because they have a large selection of games. This means that they have excellent game developer partners. I liked their slots and live dealer games. There is online support for customers too. I also learned that they are available to players from a number of countries; I'm currently in Brazil, and it's great that my account verification went smoothly.
DONT use this Casino! Major scam!
Firstly I deposited money with my credit card, then to be told that they don't support credit card withdrawals even though its an option.
They then asked me to deposit money on another card, which then also didn't work with withdrawals!
And not they are saying that I can only withdraw money via Skrill or such which I don't have...
DONT use this site!
Really fun to use since there are a lot of aspects that have changed overtime. Noticed from the reviews that players love to go and keep playing on at this brand because of the games.
While there are no negatives harbored from my side, there are lots of players who have talked about some aspects that have changed?
I hope that they can continue to make something better off of the things that we’ve had since & perhaps even more especially with the bonuses and gifts. Game selection is cool but you can expect some misses here and there.
Wish I could benefit from the reload bonus opportunity but I was told I need to be at a higher level first for the loyal program.
More people can look at the games and see that there are some really exceptional ones then there are those which selective players don’t look at or simply fancy.
Concerning the casino itself, there are some bugs that have broken people’s experiences but it’s pretty nice that they constantly update these.
Customer reps are reachable during specific hours.
LIKED STUFF: Well for starters, I think there is more to expect from Casoo casino as a whole. there are a lot of those who work on it like they offer the best they have. I do want to point out these ones for my own review at the very least.
+ Great bonuses, unique bonus system
+ One is that there are a lot of games to choose from, so that is actually a win for me
+ The next thing i like here is their customer service since they offer me more time to work out on the games and help me out whenever I would require extra assistance.
+ In total CS support is great, friendly and reachable despite the clock they're only active during.
= 9.00/10.00
LEAST LIKED: There isn’t much problem for me when it comes to Casoo, but then there are some reviews here which have been true for me.
- Need to at least try improve their site for load speed.
- Another is the way they designed their games to be categorised as just one? Not my cup of tea. That is just a way for me to comment on the design that they have as well as the creative inputs. Needless to say these arguments don't affect my playing experience in any bad way.
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Quite strong when it comes to the game selection.
Promos are fairly good.
Very clean website design, can easily browse through search sections which is a big plus.
When it comes to the overall experience their payment choices are decent and convenient.
Great customer help chat but you have to check the time zone first!