Casoo Casino Complaints - Withdrawal & Other Problems

Casoo Casino - Does not give 36Euro

Hello, I deposited yesterday 36€ on casoo and they dont give me my money. I play every day and my transactions via Credit Card are arriving within ...

Casoo Casino - Allowed me to KYC and Deposit from restricted country

Dear AG Team, in AUG 2020 I registered an Account at Casoo Casino. While registering, I gad to set a password, the Nickname , e-mail address and the ...

Casoo Casino - Pending withdrawal is delayed

Hello.I have been a user at Casoo Casino for around 2 years Of time. Made tons of deposits and several withdrawals. I am KYC verified as well. On the ...

Casoo Casino - Profile incorrect information

I made a withdrawal which was declined because the casino said my profile was marked as “politically exposed person” I sent a screenshot to show ...

Casoo Casino - Delay payment of 900euro and rejection of withdrawal without any reason

I made a withdrawal request and it was cancelled due to uncompleted verification. I was informed by email.After my verification was completed i ...

Casoo Casino - Missing Deposit of €20

I made deposit 20€ at 25th April 2021 through Instant Transfer to Casoo Casino. Unfortunately after the money had taken out from my online banking, ...

Casoo Casino - Depositing amounts exceeding deposit limits

Hello,Firstly, I am re-submitting this complaint as my first attempt got rejected due to insufficient evidence. I will try to structure this one as ...

Casoo Casino - Not following there own self-exclusion process

I am a problem gambler I have been for many years I lose money and win money but when I sustain heavy losses I always fall back on the self exclusion ...

Casoo Casino - Rejected withdrawals no solution

Dear ASkgamblers,I am a gambler and a positive Thinker when it comes to Gambling and having Fun. I am From Lao P.D.R also known as Laos located in ...

Casoo Casino - Ignoring my gambling issue problem

I am suffering from a long-term gambling addiction. I wrote to this casino plenty of emails to block me but they ignore my gambling problem. I want a ...

Casoo Casino - Rejected withdrawal and no response

HiI am having the worst experience at Casoo casino. I have opened and verified my account, and made some small depo and withdraws.I play some more ...

Casoo Casino - Account closed after requesting withdrawal alleged duplicity Over 5K

Dear friends of askgamblers, please ask for your help.Far away, the worst experience in online games that I have had in this casino, I spent 1 week ...

Casoo Casino - They closed my account and I have no idea why

On Monday 9.12 I made an account and deposit with bonus. I wagered the bonus and made 400 Euros withdrawal request and sent all the documents they ...

Casoo Casino - Admitting fault of random removal of funds from account then closing my account

Hello,I have been playing at Casoo Casino a hell of a lot over the past 4-5 months. I am Level 49 in their loyalty program. (no idea what the top ...

Casoo Casino - Account closure without valid cause

Casoo is trying to come up with anything for past 3-4 weeks to prevent payment of 45.000 EUR which I've won fair and square. Now, they've closed up my ...

Casoo Casino - Problems with getting my winnings

Now it has gone many days and still problems with withdrawing my winnings. First they wanted me to have a ecopayz account which i closed ages ago ...

Casoo Casino - 1000 euro cashout rejected, and account disabled.

It starts off with that the "200%" welcome bonus is actually just 100%. I try to get help from support, but as they do not have live support I just ...

Casoo Casino - ''Duplicate account'' problem

I am usually resolving all the problems through casino support team, becouse I don't want casino to have a complaint that lasts here forever, but this ...

Casoo Casino - Delayed payment and false accusations

On 10.07.19 i made my first deposit at Casoo, i deposited 25 euros and got 50 euros in bonus.i managed to play through the bonus and made a withdrawal ...

Casoo Casino - Money Disappeared

1th of july I deposited 50 euros without using any bonusmoney or freespins. I had luck, and I had a couple of big wins and had in total 2000 euros on ...

Casoo Casino - Ignoring my problem gambling issue

On Jul 4 I requested for self exclusion permanently. I clearly stated my reason for having gambling issue and wanted locked forever.https://www. ...

Casoo Casino - Ignoring locking account because of gambling problem

Hi, I asked livechat to get my account closed because of a gambling problem. I was told i had to send an email to [email protected] explaining i ...

Casoo Casino - Ignoring problem gambling issue

I explained several times that I have a gambling problem and want my account closed. They ignore my request and send me more points to play with and ...