Players from your country not accepted 
Average Complaint Response Time:
2 days
- Home to leading software companies
- Plenty of payment options
- Live chat is 24/7
- Mobile friendly games
- Slower live chat times
| Website | https://www.casitsu.com/ |
|---|---|
| Established | 2020 |
| Owner | DAMA N.V. |
| Casino Promotion | Casitsu Casino: 100% up to €/$300 + 50 Bonus Spins, 1st Deposit Bonus |
Casitsu Casino is an online casino where members can enjoy lots of different games like slots, card games, crypto games and there’s a live casino. Players will have access to a number of top software vendors which include NetEnt, Pragmatic Play, Yggdrasil Gaming, Endorphina, Thunderkick and Betsoft. The site can be enjoyed instantly through a web browser and most mobile browsers. Casitsu Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will not be permitted to register an account. These countries include the United Kingdom, the United States of America, Spain, France, the Netherlands and Israel. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Virtual Games
Players will be able to choose from a variety of video slots thanks to the casinos selection of software providers. They’ve also made it easy to find their favourite titles too. Games can be easily sorted by their software vendor or players can use the search engine which finds games almost instantly. Players can choose from well known games like the Hotline 2 Slot, Wolf Gold Slot, Dead or Alive 2 Slot, Vikings Go Berzerk Slot and Sweet Bonanza Slot.
There are table games to enjoy as well which can also be found in the games lobby Players can try their hand at some Blackjack and Roulette variations or beat the fellow players in a game or two of Poker.
Players will find some video poker games too which are slightly different from the traditional games of poker. They include the popular game of Deuces Wild.
Users betting in cryptocurrencies can enjoy the casinos Crypto Games section of the lobby.
Live Casino
In the live casino there are more games only these are hosted by real croupiers and are set in a live studio. This adds more excitement to the table as players can bet against each other or against the dealer. Stakes can get high but there are also games suited to low rollers too. Players can enjoy games like Live Dream Catcher and Live Baccarat.
Mobile Gaming
Casitsu Casino is also available on the go which means players can simply log in through virtually any mobile device now that runs a compatible mobile browser. This means players do not need to download an app, they can enjoy the convenience of their favorite games anytime, anywhere.
Support
Anyone who needs help and assistance can contact the casino's customer support team by using their live chat facility which is open 24 hours a day, 7 days a week. Verification documents can also be sent using the live chat function. Players can also email the casino or use their online contact form if they need any further assistance.
Security and Fairness
When it comes to security the casino takes this seriously and protects their players at all times. They use encryption methods and firewalls to keep confidential information safe and encrypted.
Games are also monitored using a random number generator so games results will always be fair and have not been tampered with.
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You had already posted this on casino.guru. And you have received a reply from us and also an admission on our part that the promo in the mailer diverged in terms and conditions from our general bonus policy. For this we have credited you with the extra funds to honor the 80 AUD cashout.
Additionally, the cashout limitations on this promo are blatantly obviously listed in the mailer. It should not come as a surprise. It was not hidden. It was right there on the mailer.
And we did not disapprove your bank statement. You used your bank statement as a proof of address. Where possible, we will always require a utility bill as a proof of address. And on top of that, your phone number was not verified at that point in time. And it still isn't.
We did not refuse your cashout, we honored the agreement from the promotional mailer and admitted our mistake and we processed the cashout with the full amount.
You are always free not to participate in a promotion where you are not happy with the terms.
For any questions, our support ninjas are always available.