Casitsu Casino

I've been enjoying my time at Casitsu casino for a while now, and it's part of the trusted Dama NV group, which adds to my confidence in the platform. The casino's design is quite appealing, and they offer a comprehensive selection of popular games, all neatly organized for easy access.

I've also been impressed by their responsive customer support chat, which enhances the overall casino experience. Personally, I'm an active player here, and I'm particularly drawn to the excellent odds they provide for various types of bets and the vast array of casino games available.

What sets Casitsu apart is their diverse range of deposit and withdrawal options, ensuring that even substantial amounts can be processed quickly and efficiently. Overall, it's a top-notch casino that I highly recommend.

Lots of good games. At least all of the ones that I was looking for. The bonus was good. Slightly high wagering, but otherwise cool. Loved the colors and Ninja stuff. Had fun. Cash-out didn't take long.

1) They will allow people to visit the site
2) They will allow people to register on the site
3) You will be crazy about this information, but they even allow people to make deposits

The most idiotic scam I've ever seen, and for the winners of a tournament. I won 10th place in their last Ninja Battle Royale tournament. They sent me a congratulatory email and canceled my bonus. They were supposed to give me $50.
The bottom line is that when you get a notification (actually, it looks like the most common social media notification about a new post, or when an event happens), they congratulate you in the header, but when you click the button, it instantly, without warning, cancels the bonus. Do you think it's logical to make such a feature in alerts and still without the option to return the bonus even when contacting support? That's what I think, it's not fair. I clicked it only because I thought it would open a page where I could get my bonus, but not to cancel it. Yes, I didn't read what was written on the button, but the actual title of the alert, as I recall, was congratulations and not a word about cancellation, so the mention of cancellation was apparently just in the title of the button. I did it reflexively and didn't get any mention of removing the bonus.
As an honest person, I wrote to support and even admitted that if the bonus wasn't credited, since I didn't click the button on purpose, but thought it needed to be clicked to get the bonus, I would leave negative feedback because they were in no way meeting me, although if this casino was honest, they would just give me the bonus, since I spent my money to participate in it, and I want my reward. Who would ever turn down a bonus won in a tournament, especially if you registered there yourself?
You may think that I'm the only one who has canceled this bonus, but that's not true at all. If you open the results of the previous tournament, there are only 6 winners. Do you think that's everyone who should have received their prizes? I don't know if this is a new cheating practice, but as we can see, almost half of the participants fell for this "notification". As many as 4 people, along with me 10, also thought it was a notification, and they had to click the button to get their bonus. And that's only for 1 tournament, and they do them quite often.
Nevertheless, I will be restrained, and I hope that the casino will come to its senses and give me back my honestly won money. For now, I don't think you should register with this casino, because if the casino is willing to go tricky even over little things like this, they clearly shouldn't be trusted with your money.
If you also participated in the contest and it was canceled by this casino, please also write a negative review. If you know people who participated in the contest and also did not get a bonus, please also write a review.
To be honest, this is the most unpleasant kind of scam I have ever fallen for.
Respectfully, I hope for your understanding. I have all the screenshots, but I don't know if I can send links from other sites to the screenshots, or how do I upload them.

Be careful of this casino. On my first deposit I got a match offer. And I progressed my way through the first couple vip levels. And my rewards did not get added automatically. They added them manually which was fine. They also offer cash back. But when I asked about the cash back they told me I had committed bonus fraud and am a bonus abuser. So I wasn't eligible for a cash back. They could not answer exactly how I was an abuser and agreed that I hadn't done anything wrong. They said I wasn't eligible for cash back as my bonus amount was higher than my deposit amount. Which was interesting as they offer a 100 percent match for your first deposit. If this is how they treat you after your first deposit how will they treat you later on.

I personally play in the casino myself and make bets in this office. I like it the most, it's very good odds for various bets, a lot of casino games. There are a lot of ways to deposit and withdraw money, even large amounts are quickly withdrawn. Support always helps with various complex issues. I recommend the bookmaker, because I myself registered there six months ago.

Can be okay with wins and is very addictive don’t mind you can deposit such a little amount as well can definitely say I will keep this Pokies.

This is the worst DAMA casino I've ever played in. First of all, they sent me an offer that for deposit 20 AUD I will get 100 free spins, in terms it was written with max wins is 50 AUD. I asked the agent in the chat if it was a mistake, because it is not possible that the offer was structured in this way. I got the answer that max win 50 AUD concerns the winnings from free spins. After the turnover, I had 430 AUD, after verifying the documents, they reduced my winnings to 50 AUD. So the agent misled me and the maximum win from this offer is 30 AUD plus 20 initial deposit = 50. Scandal. The casino also refuses to accept my bank statement where every DAMA casino. N1 etc always accept. I do not recommend this casino to anyone. The worst place to play. Do not play and deposit here.

Casitsu Casino

March 22, 2022

Hi Krzysztof,

You had already posted this on casino.guru. And you have received a reply from us and also an admission on our part that the promo in the mailer diverged in terms and conditions from our general bonus policy. For this we have credited you with the extra funds to honor the 80 AUD cashout.

Additionally, the cashout limitations on this promo are blatantly obviously listed in the mailer. It should not come as a surprise. It was not hidden. It was right there on the mailer.

And we did not disapprove your bank statement. You used your bank statement as a proof of address. Where possible, we will always require a utility bill as a proof of address. And on top of that, your phone number was not verified at that point in time. And it still isn't.

We did not refuse your cashout, we honored the agreement from the promotional mailer and admitted our mistake and we processed the cashout with the full amount.

You are always free not to participate in a promotion where you are not happy with the terms.

For any questions, our support ninjas are always available.

I’ve been playing Casitsu casino for awhile now. They’re from a group a trust Dama NV. I love the design and they have pretty much all the popular games that are well organized. Chat was fast to respond and over all a casino.

The withdrawal is a pain. First trying to withdrawl after a long time playing so finally won now my account is approved trying to withdrawl again now they said they checking for antifraud on a date I dont have it on record. So be aware of that.

I like the overall design. Slots are good, missing some providers but nothing one big deal. Chat is one good thing, kind of weirdos but ok. No lag. Which is good.

When I register on a new casino I usually, before deposit like to verify my account. I sent all the documents, waited some hours and nothing. They told me it can take up to 14 days.
I closed my account.

Casitsu Casino

January 3, 2022

Hey there,

I checked your account and I can see that all of your documents were approved in under 24 hours of you submitting them. You submitted your documents on December 30th at 17:50. Full approval of all documents was completed on December 31st at 10:59(am).

The reason your account was not marked as verified is because you did not make any deposit or cashout request. Account verification can only be completed with something to check against. In this case it is AML rules that requires us to verify your payment method against your deposit and subsequently also against your cashout payment method.

This is a MUST and we cannot mark any player as verified if they have not pass the KYC checks that are required by our LICENSE. Therefore, because you have not made any kind of transaction in our casino, we are not allowed to mark your account as verified. However, all of your documents have been approved individually in a very timely manner.

On the positive side, you can always rely on Casitsu Casino as a proper platform where you can play the top games. It is a favorite among the top software companies which makes it easy to get into.

You have a lot of payment options to choose from as well which is awesome to think about given that there are so many things that are available on this site.

The live chat is pretty helpful as well. Lastly, the mobile platform is pretty cool too given that most people have good phones where they can play their online casino games.

On the other hand, there are some negatives that we need to talk about. Casitsu Casino has one of the most promising foundations on the internet but you will have to deal with it.

The use of e-wallets is a rough one because there is a slow approach to the things that we can talk about. They say that withdrawal is quick but the experience is nothing but that.
If they are saying that it’s quick, they need to follow up on those promises because it’s not a good look.

Hopefully, it will turn out well for the devs here.