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Casino Dome is a brand operated under the Genesis Affiliate program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

Casino Dome

0
CasinoRank
6.7
Player rating 3 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Access to well-known providers
  • Plenty of payment options
  • Live chat is open 24/7
  • Mobile friendly games
  • Holds a UKGC Licence
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Finnish, Norwegian

Established

2021

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Mobile, Instant Play, Live Casino

Deposit Methods

Visa, Maestro, MasterCard, Apple Pay, Paysafecard, Skrill, Neteller, Payz, MuchBetter, Neosurf, eZeeWallet, Interac, AstroPay Card, iDebit, instaDebit, Jeton, Trustly, American Express, Diners Club International, Rapid Transfer, Sofort, MiFinity

Currencies

British pounds sterling, Bahraini dinars, Bulgarian leva, Canadian dollars, Chinese yuan, Croatian kunas, Czech Republic korunas, Danish krone, Euros, Georgian laris, Indian rupees, Kuwaiti dinars, Mexican pesos, New Zealand dollars, Nigerian nairas, Norwegian kroner, Peruvian nuevos soles, Polish zlotys, Qatari rials, Romanian lei, Russian rubles, Saudi riyals, South African Rand, Turkish Lira, US dollars, UAE dirhams

Withdrawal Methods

Visa, MasterCard, Maestro, Apple Pay, Skrill, Neteller, Payz, Bank Wire Transfer, MuchBetter, Neosurf, eZeeWallet, Interac, AstroPay Card, iDebit, instaDebit, Jeton Wallet, Rapid Transfer, MiFinity, Trustly

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 24-72 hours

Withdrawal Limit

USD 5,500 per week, USD 22,000 per month

Software

Gamomat, Skywind Group, Wazdan, Relax Gaming, Games Global, NetEnt, iSoftBet, Red Tiger Gaming, Yggdrasil Gaming, Evolution Gaming, Play'n GO, Lightning Box, 2 By 2 Gaming, Push Gaming, Big Time Gaming, Pragmatic Play

RTP

Not stated

Live Chat

Contact

Support Telephone: 00356 27781453

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Casino Dome is an online casino where members can experience their favourite games like video slots, table games, and more. The Dome is at the heart of the gaming activities with a large and diverse library of games from some of the biggest providers in the industry like NetEnt, Microgaming, Play’n GO, and Quickspin to name a few. The site can be reached across most web and mobile devices and they are fully licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Some players will not be allowed to create an account here due to online gambling laws in certain jurisdictions. Some of the restricted countries include France, Spain, Denmark, Hungary, Romania, Turkey, Ukraine, Belgium, Australia, Greece, and Bulgaria. Please see ‘more casino details’ for the full list which can also be found in the casinos’ terms and conditions. 

Virtual Games

When it comes to video slots there are plenty to choose from which includes classic, modern animated, three reels, and five reels versions. In fact, there are thousands to choose from and to make it easier players can scroll to the bottom of the lobby where they can select their favourite providers (if they have a favourite). This means players can narrow down the selection, making it quicker to find games. Unfortunately, apart from a search engine, this is the only filtering option available at the time of writing. Some of the titles that can be enjoyed here include the popular Starburst Slot, Sweet Bonanza Slot, Reactoonz Slot, Book of Dead Slot, and Thunderstruck 2 Slot

Players can also try their luck at some table games and card games where they can bet against the dealer. There are versions of Poker, Baccarat, Blackjack, Roulette, and more! Some of these tables are also themed, so players can enjoy more fun. Different providers offer different variants so players can find the ones that suit them the most. 

Some video poker games are also more card games and allow players to create their best hands! Rules change from game to game as do betting sizes and limits. 

Live Casino

More games can then be found in the live casino. Players can enjoy a classic casino atmosphere without leaving the comfort of their homes. Players can bet against the dealer and other real players in the Dome’s live online environment where they’ll find tables like Live Poker, Live Baccarat, Live Blackjack, Live Roulette, and much more. 

Mobile Gaming

Casino Dome is supported across virtually any device, so players can take their favourite games with them wherever they are. No app is needed, players can log in or register through a compatible mobile browser for quick and easy access. Thousands of games are supported just like the web version so it is quick and easy for players to pick up where they left off. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. There are a number of different ways to but the quickest way is through their live chat facility which is open 24 hours a day, 7 days a week. 

Players can also reach out to the casino over the telephone, through email or they have an online contact form for matters that aren’t so urgent. 

Security and Fairness

Members at the Dome will not need to worry about their personal information as this will always be kept safe and secure with only the best SSL technology methods being used. They also test their games for fairness and use a random number generator so players can always rely on random game results. 

Player Reviews

6.7
3 reviews
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Player rating
Kasiv30
March 8, 2022
8

Casino dome is a little bit of a fine site to me since that they do have the average number of games and the site’s design is also quite friendly for the eyes. For an engineer, I think this one is already much of a joke compared to what others can come up with since that there are way too many sites out there that do not know how to blend their color casting as well. That is why I favour this site over the other casinos simply because this one’s color is just really looking good for me too.

Casino Dome
March 9, 2022

Hi KASIV30,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Casino Dome Team

blondie
January 31, 2022
6

Casino Dome is a casino I came across earlier in January. It's one of the newest Genesis Global brands which I've had some good experiences with. So once I noticed there's a new brand, I decided to sign up and explore what they have to offer.

In terms of game selection, Casino Dome offers a very good range of games from Play'n Go, Netent, Microgaming and numerous other game providers. So the game selection isn't something that any player should worry about there, at least in my opinion. Then the casino also offers a welcome bonus- many of other Genesis casinos offer a welcome bonus package but in this case, Casino Dome only offers a first deposit bonus. And while it's a standard offer- 100% match bonus and free spins on top, I was expecting to have something more interesting. For example, you only get 21 free spins as part of the welcome bonus- but the good part is that you can use them on games like Reel Rush and Twin Spin along with a few others.

Having said that, I signed up and made a deposit of 30 eur but decided to not claim the welcome bonus, just because I wasn't too interested in the particular offer. With my deposit, I went to play one of my old favorites- Immortal Romance. I played it for a bit with minimum stakes and got a free spins bonus that paid 150x bet. I stuck around for a while, hoping for the Wild Desire feature, but that didn't happen. I did get a few big base game hits so when my balance went to 60 eur, I decided to play Reactoonz. Unfortunately, the game was really dry and not a single Gargantoonz feature appeared or any other big win. After about an hour of playing, my balance was gone.

Overall I had a decent time at Casino Dome and I think they have a good game selection. Also my deposit was smooth and I had no issues in my session, so I didn't speak to their customer service. But that being said, I don't think I'll come back- the casino bonuses aren't really exciting and from what I've seen so far, they mostly offer 25% weekly bonuses, which isn't something I look forward to.

Message
Casino Dome
February 1, 2022

Hi BLONDIE,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

We appreciate your feedback as we are always finding ways to improve our casino.

Our team is always striving to provide the best gaming experience to our customers, and we are always trying our best to assist our players in a professional and polite way.

Regards,
Casino Dome Team

Fiekie247
January 1, 2022
6

Casino Dome is part of Genesis group of casinos, but I registered at many and honestly, I could register with my own currency. Overall seems like a great casino with decent bonuses, bonus terms, and a good selection of games, however, it seems limited to me, due to the country restrictions which is something I hate.

I signed up here with 20 free spins on a Netent slot. I won a decent amount of cash but I could not complete the wagering, however, I played in USD at this casino and it makes it difficult to deposit since with ZAR currency I can deposit from my local bank.

Registration was easy and took like 1 minute, however with this casino they want all personal information upfront. So that took a bit of time, but my spins were added immediately after.

The casinos have games from Netent, Play'n GO, Relax, Push Gaming, and many more. There are tables as well as a live casino, so I am sure they can cater to anyone. They have just under 2000 games.

Deposit options are e-wallets and international bank transfers and many more, but I guess more options become available depending on which country you are from, as methods are geo-based.

Their live chat is the only problem, they are slow, sometimes you wait up to 5 minutes for someone to join, and even when they "like put you on hold", you sometimes wait a few minutes for an answer or two.

I had good experiences with 1 or two casinos within this group, so I kind of trust them. I just hate these 48 hour pending periods and 24 hours e-wallets. I still don’t understand, why can't casinos within this group, and this big group pay players at least the same day, or within hours? Why?

I mean Genisis group has been around for years, I have not seen any improvement over the years, still, 2 days to get paid? That is a letdown!

Message
Casino Dome
January 3, 2022

Hi FIEKIE247,

Thank you so much for taking the time to review us.

Our team is always striving to provide the best gaming experience to our customers, and our Customer Support department always does the best to assist our players in a professional and polite way. Please note that even though our Customer Support is active 24/7, it might be that Live Chat can have a queue, depending on the volume of contacts and/or assistance requests. Once an agent becomes available, they will automatically receive the next request in queue.

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Casino Dome Team

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Casino Dome Complaints

So far not a single complaint has been filed against this online casino.