Casilando Casino

I want to share my experience of playing at "Casilando" casino and warn inexperienced users about the clutches of scammers. Yes, as you can understand, this experience is negative, and here's why:

Until the moment of withdrawal, everything was relatively good, but as soon as I decided to claim my winnings, the Casilando administration began to throw obstacles in my way, demanding verification from completely different casinos, claiming that it affected my ability to withdraw money.

To my sincere bewilderment about why verification in other casinos affects the withdrawal of winnings at Casilando, the administration responded very vaguely and abstractly, ultimately blocking my account in all casinos of their group and completely seizing my winnings.

In essence, the casino simply didn't want to adhere to the rules of fair play, choosing instead to appropriate my money. I'm sure my case is far from unique, so I urge you not to waste your time on this dubious casino. They'll try to talk you into nonsense, and if it doesn't work, they'll simply ban you and steal your funds. In any case, you won't see your money again.

It's a really cool, modern casino site, and it's also really easy for me to find the live games! I've played all of their live roulette games, and I've had a terrific time playing with them. Actually, I had no troubles with this casino; but my mistake at first, I believed their assistance was not responding to me, but it turned out that I was having connectivity issues on my end... Anyways their casino games make up a decent catalogue, seamless gaming at Casilando Casino.

Casilando is a brand-new casino, but it didn’t fail to impress me and its other players. In fact, it was their reviews that convinced me to try its games. What I liked the most was how simple its interface. There are no other unnecessary features (or like paragraphs) or popping advertisements.

Seems to be a lucky site for me, the games variety is good but could be expanded as such - pragmatic & few other providers, faster cashouts than before

Lack of offers, they should give more offers such as a reload bonus once a week/month e.g 100% upto £150.
The pending withdrawals period could be cut or get the faster withdrawal service for visa card which allows instant withdrawals.
Game providers I'd say get pragmatic & few more.

Good selection of game providers and nice layout - didn’t crash on any occasion that I used which is always good IMO - customer service are prompt and pleasant however just generic answers to question/no real help when required.

48hrs pending for withdrawals is most annoying - unable to recommend this or any other White Hat Gaming sites due to this pending period - there are too many other casinos these days that offer a good game selection, nice layout with 24Hrs or less withdrawals times and with a higher monthly withdrawal if you were to get a big win.

Nice selection of games and a lot of different providers. Good overall performance and user friendly
nice welcome offer. Good selection of payment providers. Support - LiveChat available.

There s not a lot of negative to mention. Be careful with the first deposit bonus. I did not read terms well and made a deposit with a certain payment provider and it all worked fine. After wagering the bonus my cash out of 3500 EUR got canceled and received initial deposits back in my account. It's hard to blame Casilando for this because they did communicate as it was stated in the offer it was not valid with certain payment providers. For me a reason to never come back cos it reminds me of this experience.

Very good selection of games. Personal favorites Play n go, netent available. It is very easy to navigate on this site. Responsible gambling settings are also good. Good livechat.

I gave 7 stars but still i cannot recomend this site to other players 100%. Problem is that two most important things for players are fast withdrawals and good customer support. I told previosly that customer service is good but payments is not. If you win something, your payement is pending for 48 hours and in my opinion that is too long! Nowdays it should be processed less than 24 hours.

Casilando casino is a casino I joined only around a week ago. I know that the casino has been around for a while but I never signed up there because I believe that before I moved to Malta, my country was restricted to play there and with so many online casinos it can be hard to keep track. Regardless, I've been watching some online streams and noticed people recommending them so that made me interested to take a look at them myself.

About a week ago I was looking for no deposit bonuses and came across an offer for Casilando casino- new players that signed up and verified their email address could get 50 free spins- that seemed like a good way to try them out so that's what I did. The sign up was easy and no problems appeared, afterwards I went to Book of Dead slot which was the game the free offer was on. After loading the game the spins were there so I had no reason to speak to support at that time. Most of the spins were completely dead so after the free games were done, I had around 2eur balance. I played the remaining balance on Book of Dead without a single scatter tease or any win higher than a few cents.

I liked the fact that the casino had game providers like Netent and Play'n Go so I decided to make a small deposit to try them out. I went to cashier, made a deposit of 25eur and chose "no bonus" option. Deposit was smooth and afterwards I went to play Donuts slot, which is a game I've started to play quite recently. I played with 0.15 cent bets per spin and my session lasted around an hour. I got a few small hits but no bonus or anything above 50x bet. When my balance went down to 10eur I decided to play Rise of Merlin but I had no luck with that either.

Overall I had a nice session at Casilando casino, I like the game variety and no technical issues appeared. But with that being said, I don't think I'll play there again as there was nothing really special. Also I don't like the fact that welcome bonus had such high wagering.

The new design is modern and easy to navigate. The amount of games in this casino is great, such a big variety and so much fun!

Sometimes customer service takes a bit longer to respond, but otherwise a great Casino

Apart from good games and no delay in games nothing else is ok

I received last week an email offer with 200 spins in halloween Jack. I had the offer on their website to my main deposit section. I select the offer but my spins was not given, went to live chat and all they said to me is that they dont do that offer. I received 2 emails from them with that offer and also the offer was in my deposit section to select.

They scam and also support dont seem to know much about their own offers and casino, will be reported with pictures proofs and also verification process took me 6 days. Avoid.

Casilando Casino

November 1, 2018

Hi,

I have just checked and this is not a campaign that Casilando ran, sometimes it does happen that our brand is confused with similarly named casinos, can you check the email received and contact support if you still believe this was from us.

Best Regards