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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. BeGambleAware

Casilando Casino

GOOD 7.52

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

We may earn a commission through affiliate links. Get the truth. Then play.

Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

Casilando Casino Review

  • Available in InstaPlay and Mobile version
  • Wide range of games on offer
  • Support via live chat 24/7
  • SSL encrypted
  • Proven fair by independent audits
  • Not available for players in several countries
Suggest an edit
General info & Latest Promos
Website http://www.casilando.com
Established 2017
Owner White Hat Gaming Limited
Casino Promotion Casilando Casino: 10 Bonus Spins on Book of Dead Slot (no deposit required) + 100% up to €300 + 90 Bonus Spins on Book of Dead Slot

Casilando Casino is an online casino that aims to provide their members a friendly, safe, excellent and unique gaming experience. This reputable casino is a home to a number of video slots and casino games, powered by the leading software suppliers such as NetEnt, Microgaming, Elk Studios, Evolution Gaming, NYX Interactive, Qiuckspin and Thunderkick. Casilando Casino is licensed and regulated by Malta Gaming Authority and the UK Gambling Commission.

Restricted Countries and Territories

Players from certain countries will not be allowed to open their accounts at Casilando Casino. The list of the limited territories includes Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, France, Hungary, Israel, Italy, Latvia, Malta, Netherlands, Panama, Romania, Russia, Singapore, Slovenia, Spain, Sri Lanka, Thailand, Turkey, Uganda, United States and Vietnam. The entire list can be seen in our Restricted Countries section below.

Virtual Games

As the casino is supported by the NetEnt, Microgaming, Elk Studios, NYX Interactive and Qiuckspin, some of the most popular video slots include Forbidden Throne Slot, Fairytale Legends: Hansel & Gretel Slot, Taco Brothers Slot, Big Bad Wolf Slot. Here, players may also find the progressive slots like Mega Moolah slotMega Fortune slot and Arabian Nights slot.

Table game lovers can choose between different variations of the classic casino games like blackjack, roulette and baccarat.

Likewise, video poker fans can also find something to suit their taste, such as Deuces Wild Double Up, Jacks or Better, Aces and Eights and Joker Wild.

Live Casino

For those who enjoy playing against live dealers, Casilando Casino offer quite a few games within their Live Casino Section. Live blackjack, live baccarat, live roulette and live poker are at players' disposal at any time.

Mobile Gaming

Players who prefer gaming on the go can easily access Casilando Casino on their compatible iPhone, iPad, or Android devices, by logging in with their credentials. This mobile casino gives players the opportunity to play different online slots and casino games regardless of the location.

Support

Casilando Casino prides itself on giving first class customer service and support, as their staff are ready to assist all players, in the best way that they can. If casino members have any question, they can contact customer support via live chat and email. Live chat is available 24/7.

Security and Fairness

Casilando Casino takes good care of their members. All players’ information will be treated securely and strictly, in accordance with Data Protection legislation.

The casino is committed to providing enjoyable entertainment that is fair. The games available at Casilando Casino are all regularly audited and proven fair by independent audits, therefore players can enjoy fair gaming experience.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.casilando.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, 1x2Games, Blueprint Gaming, Genesis Gaming, Leander Games, Quickspin, Thunderkick, 2 By 2 Gaming, Games Warehouse, Elk Studios, Lightning Box, Multicommerce Game Studio, Stakelogic, Adoptit Publishing, Asylum Labs, Bally, Barcrest Games, Betdigital, Big Time Gaming, BlaBlaBla Studios, Bulletproof Games, Cayetano Gaming, Chance Interactive, Concept Gaming, Crazy Tooth Studio, Fantasma Games, Felt Gaming, Foxium, Fuga Gaming, Inspired, Just For The Win, Kalamba Games, Live 5 Gaming, Magic Dreams, Merkur Gaming, MetaGU, Old Skool Studios, Play'n GO, Probability, Push Gaming, Realistic Games, Red Tiger Gaming, Red7 Mobile, Reflex Gaming, Relax Gaming, Light & Wonder, Seven Deuce Gaming, Sigma Games, Spieldev, Sthlm Gaming, Storm Gaming, SUNFOX Games, Wild Streak Gaming, WMS, YoloPlay, High5Games
  • Deposit Methods

    Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Bank Wire Transfer, Boku, Sofort, Finnish ebank, Trustly, Entropay, Interac, PayPal, NetBanking, UPI, Pix
  • Withdrawal Methods

    Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Trustly, PayPal, NetBanking, UPI, PIX
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Branders Partners
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahamas
    • Belgium
    • Bolivia
    • Botswana
    • Bulgaria
    • Cambodia
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Denmark
    • Ecuador
    • Estonia
    • Ethiopia
    • France
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Ghana
    • Guyana
    • Hong Kong
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Kenya
    • Laos
    • Latvia
    • Lithuania
    • Martinique
    • Myanmar [Burma]
    • Netherlands
    • Nigeria
    • North Korea
    • Pakistan
    • Palestinian Territories
    • Panama
    • Papua New Guinea
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Russia
    • Réunion
    • Samoa
    • Saudi Arabia
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • São Tomé and Príncipe
    • Tanzania
    • Thailand
    • Trinidad and Tobago
    • Tunisia
    • Turkey
    • U.S. Minor Outlying Islands
    • Uganda
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vanuatu
    • Vietnam
    • Yemen
    • Zimbabwe
  • Casino Type

    Instant Play, Mobile, Live casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, South African Rand, Chilean pesos, Argentine pesos, Peruvian nuevos soles, Brazilian reals, Indian rupees
  • Languages

    English, Finnish, Norwegian, Portuguese, Spanish, German
  • Licences

    Malta Gaming Authority, UK Gambling Commission
  • Company

    White Hat Gaming Limited
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    Yes
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    Gamstop
Suggest an edit

Casilando Casino Reviews by Players

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Write a review
aleeeenaa.B 4 reviews
Reviewed on April 11, 2022

LIKED

It's a really cool, modern casino site, and it's also really easy for me to find the live games! I've played all of their live roulette games, and I've had a terrific time playing with them. Actually, I had no troubles with this casino; but my mistake at first, I believed their assistance was not responding to me, but it turned out that I was having connectivity issues on my end... Anyways their casino games make up a decent catalogue, seamless gaming at Casilando Casino.
ahtercero80 1 review
Argentina
Reviewed on March 16, 2021

LIKED

Casilando is a brand-new casino, but it didn’t fail to impress me and its other players. In fact, it was their reviews that convinced me to try its games. What I liked the most was how simple its interface. There are no other unnecessary features (or like paragraphs) or popping advertisements.
themagics92 4 reviews
United Kingdom
Message
Reviewed on November 7, 2020

LIKED

Seems to be a lucky site for me, the games variety is good but could be expanded as such - pragmatic & few other providers, faster cashouts than before

DISLIKED

Lack of offers, they should give more offers such as a reload bonus once a week/month e.g 100% upto £150.
The pending withdrawals period could be cut or get the faster withdrawal service for visa card which allows instant withdrawals.
Game providers I'd say get pragmatic & few more.
Inthemix 4 reviews
Message
Reviewed on April 3, 2020

LIKED

Good selection of game providers and nice layout - didn’t crash on any occasion that I used which is always good IMO - customer service are prompt and pleasant however just generic answers to question/no real help when required.

DISLIKED

48hrs pending for withdrawals is most annoying - unable to recommend this or any other White Hat Gaming sites due to this pending period - there are too many other casinos these days that offer a good game selection, nice layout with 24Hrs or less withdrawals times and with a higher monthly withdrawal if you were to get a big win.
Porka 35 reviews
Netherlands
Message
Reviewed on March 22, 2020

LIKED

Nice selection of games and a lot of different providers. Good overall performance and user friendly
nice welcome offer. Good selection of payment providers. Support - LiveChat available.

DISLIKED

There s not a lot of negative to mention. Be careful with the first deposit bonus. I did not read terms well and made a deposit with a certain payment provider and it all worked fine. After wagering the bonus my cash out of 3500 EUR got canceled and received initial deposits back in my account. It's hard to blame Casilando for this because they did communicate as it was stated in the offer it was not valid with certain payment providers. For me a reason to never come back cos it reminds me of this experience.
Badluck 18 reviews
Finland
Message
Reviewed on January 5, 2020

LIKED

Very good selection of games. Personal favorites Play n go, netent available. It is very easy to navigate on this site. Responsible gambling settings are also good. Good livechat.

DISLIKED

I gave 7 stars but still i cannot recomend this site to other players 100%. Problem is that two most important things for players are fast withdrawals and good customer support. I told previosly that customer service is good but payments is not. If you win something, your payement is pending for 48 hours and in my opinion that is too long! Nowdays it should be processed less than 24 hours.
blondie 1533 reviews
Message
Reviewed on December 31, 2019

LIKED

Casilando casino is a casino I joined only around a week ago. I know that the casino has been around for a while but I never signed up there because I believe that before I moved to Malta, my country was restricted to play there and with so many online casinos it can be hard to keep track. Regardless, I've been watching some online streams and noticed people recommending them so that made me interested to take a look at them myself.

About a week ago I was looking for no deposit bonuses and came across an offer for Casilando casino- new players that signed up and verified their email address could get 50 free spins- that seemed like a good way to try them out so that's what I did. The sign up was easy and no problems appeared, afterwards I went to Book of Dead slot which was the game the free offer was on. After loading the game the spins were there so I had no reason to speak to support at that time. Most of the spins were completely dead so after the free games were done, I had around 2eur balance. I played the remaining balance on Book of Dead without a single scatter tease or any win higher than a few cents.

I liked the fact that the casino had game providers like Netent and Play'n Go so I decided to make a small deposit to try them out. I went to cashier, made a deposit of 25eur and chose "no bonus" option. Deposit was smooth and afterwards I went to play Donuts slot, which is a game I've started to play quite recently. I played with 0.15 cent bets per spin and my session lasted around an hour. I got a few small hits but no bonus or anything above 50x bet. When my balance went down to 10eur I decided to play Rise of Merlin but I had no luck with that either.

Overall I had a nice session at Casilando casino, I like the game variety and no technical issues appeared. But with that being said, I don't think I'll play there again as there was nothing really special. Also I don't like the fact that welcome bonus had such high wagering.
Pokergirlx 2 reviews
Malta
Reviewed on April 8, 2019

LIKED

The new design is modern and easy to navigate. The amount of games in this casino is great, such a big variety and so much fun!

DISLIKED

Sometimes customer service takes a bit longer to respond, but otherwise a great Casino
Reviewed on October 31, 2018

LIKED

Apart from good games and no delay in games nothing else is ok

DISLIKED

I received last week an email offer with 200 spins in halloween Jack. I had the offer on their website to my main deposit section. I select the offer but my spins was not given, went to live chat and all they said to me is that they dont do that offer. I received 2 emails from them with that offer and also the offer was in my deposit section to select.

They scam and also support dont seem to know much about their own offers and casino, will be reported with pictures proofs and also verification process took me 6 days. Avoid.
CASILANDO CASINO REPLIED ON NOVEMBER 1, 2018
Hi,

I have just checked and this is not a campaign that Casilando ran, sometimes it does happen that our brand is confused with similarly named casinos, can you check the email received and contact support if you still believe this was from us.

Best Regards
holmberg 8 reviews
Finland
Message
Reviewed on October 11, 2018

DISLIKED

There is list on site game which wager but that list is not correct and chat cant just keep saying
"Frank 2:12 am Please try playing Starburst or Gonzo's Quest as that will help you complete wagering faster."
and didn't told how I can see real list about game wager percents.

Why are you reporting this review?

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  • 1 day avg response
  • 5 days avg complaint life
  • 1,196 USD avg amount

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