Casilando Casino

Huge Selection of games. Withdrawals were quick to process after the initial 48-hour pending period. Promotions are regular with fairly decent offers.

Account closed randomly. Support refused to provide a reason. Denied promotion earned after plenty of deposits and access to builder bonuses such as Wild Swarm 2. Website is also rather buggy.

The live casino games are top-notch, with professional dealers and an authentic atmosphere that keeps you engaged.
The website is user-friendly, and I found some unique slot games I haven’t seen elsewhere. The interface is smooth, even on mobile.

The bonus terms are too strict, making it nearly impossible to cash out winnings from promotions. The withdrawal process takes too long, and they charge fees for smaller amounts, which is disappointing.

I want to share my experience of playing at "Casilando" casino and warn inexperienced users about the clutches of scammers. Yes, as you can understand, this experience is negative, and here's why:

Until the moment of withdrawal, everything was relatively good, but as soon as I decided to claim my winnings, the Casilando administration began to throw obstacles in my way, demanding verification from completely different casinos, claiming that it affected my ability to withdraw money.

To my sincere bewilderment about why verification in other casinos affects the withdrawal of winnings at Casilando, the administration responded very vaguely and abstractly, ultimately blocking my account in all casinos of their group and completely seizing my winnings.

In essence, the casino simply didn't want to adhere to the rules of fair play, choosing instead to appropriate my money. I'm sure my case is far from unique, so I urge you not to waste your time on this dubious casino. They'll try to talk you into nonsense, and if it doesn't work, they'll simply ban you and steal your funds. In any case, you won't see your money again.

The new design is modern and easy to navigate. The amount of games in this casino is great, such a big variety and so much fun!

Sometimes customer service takes a bit longer to respond, but otherwise a great Casino

Apart from good games and no delay in games nothing else is ok

I received last week an email offer with 200 spins in halloween Jack. I had the offer on their website to my main deposit section. I select the offer but my spins was not given, went to live chat and all they said to me is that they dont do that offer. I received 2 emails from them with that offer and also the offer was in my deposit section to select.

They scam and also support dont seem to know much about their own offers and casino, will be reported with pictures proofs and also verification process took me 6 days. Avoid.

There is list on site game which wager but that list is not correct and chat cant just keep saying
"Frank 2:12 am Please try playing Starburst or Gonzo's Quest as that will help you complete wagering faster."
and didn't told how I can see real list about game wager percents.

I've been wanting to sign up at this Casilando Casino since many months back, but one major drawback has kept me away all the while - deposits via Neteller and Skrill are not eligible to claim the welcome bonus! As I only use Neteller exclusively, and sometimes use Skrill too, so this clause is a major deterrent for me! Not only that, recently, this term has now included all deposit bonuses and free spins too! What the argh!

Nonetheless, going against the odds, I finally decided to sign up at Casilando Casino 2 months ago. Why? Simply because I had wanted to play on their 50 no-deposit free spins upon registration! Hahaha. However, it turned out to be quite a good thing in the end! Why? Because the 50 free spins could be played on a few preselected NetEnt games, like Starburst, Steam Tower, Joker Pro and a few others. I chose to play on Steam Tower, but the results weren't that good, as expected. From those 50 free spins, Steam Tower gave me a small miserly 4.75 EUR win, but I then switched over to play my favourite Finn game, and got a wonderful game instead! With just that 4.75 EUR, I managed to reach up to the 4 Keys level, no win in the end, but I certainly got a few hours of good fun! Hehehe.

2 months later, I made my first deposit of 20 EUR, no deposit bonus taken, because I couldn't claim it with my Neteller deposit. So with that small 20 EUR starting balance, I went back to continue my last play on that Finn game. Well, what greeted me was not to my expectations at all! As I have come to realise several times before, this Finn game played very badly indeed when playing without any active bonus - a deep contrast to playing it with bonus money attached! Okay, so this may be a rather dubious suspicion, but I have already experienced it many times on the same game, at various different casinos, so to me, this isn't like a conspiracy theory at all! I don't like it at all, but there's nothing that I can do about it either!

I also had a rather annoying time whenever a reality time-check came about during my play on that Finn game. What I got was a black screen, with no time-check message or whatever, and that black page simply hung forever! I had to close it and reload the casino on a new tab! Nope, it wasn't just for that one time...it happened 3 times during my play session! An annoying glitch somewhere, definitely, so the casino should really look into this problem!

Sorry to say, but after some years of playing at various Caddell group of casinos, not any one of them has proven to be any good, where I am concerned! And Casilando Casino is no exception either! The games tend to play badly, especially when no bonus is attached, but even so, trying to win on any game seems so impossible to me!

Great casino. Great service. Very friendly costumer service. Withdrawal also happened very fast, to my bank account, in less than 48 hours.

Nothing bad to say about this casino. And I mean that.

Good casino, untill you realise what kind of sneaky terms there are and your winnings will get confiscated. Skrill is an allowed payment method on their website. Now when they offer you a 100% welcome bonus, they also allow you to press on the skrill payment method and make a deposit. Now when you open their terms of conditions from 3 pages you can somewhere find that winnings with a skrill deposit together with their bonus, will get confiscated. So with other words they allow you to deposit skrill together with the bonus, but after you made a deposit there is no worth in playing anymore, because any euro you win stays in their pocket plus you get banned of their network. avoid this casino at all costs

My ex and I always used to have a great laugh over the naming of the latest online casinos we would hear about in our emails each week, and I think one would have been a definite hit with us after a few drinks on a Friday night! Perhaps Imperium Network Solutions have a sense of humour, as the rest of their casinos are also either amusingly named - "Hello! Casino", anybody?! - or just plain cheesy - "Spin Station", "Reel Island", "Spinland" etc... groan! Anyway I digress, the bottom line is that despite its silly name, Casilando is thankfully a pretty decent casino in most other ways.

I'm usually looking for at least a couple of less common game providers when checking out a new casino these days, as pretty much every site around now has the full catalogue of Microgaming and NetEnt titles. It seems as if even Play N Go, NextGen and Thunderkick are becoming almost ubiquitous now, so it's nice to see developers such as Lightning Box, Quickspin and Amaya on the roster alongside the usual suspects.

I do have to list a few negatives about this casino unfortunately, but I do want to make clear that despite it's flaws I still think this is a top quality casino overall. The design is mostly well thought out, the site and games load quickly and responsively, and I've found the customer service to be courteous and polite particularly when explaining the reason for my delayed first withdrawal. I'd recommend giving this casino a try, and definitely take a look at some of the other casinos in the group too as there are some notable differences between the promotional terms at some of these brands which might well be important to some players.

I've only managed a single withdrawal from this casino so far and it took a while longer than I would like to be processed. The casino explained this was due to me having made the request on a Friday, as they do not process payments over the weekend. That's not uncommon within the industry, but could certainly be improved.

I thought the site only had slots at first - there are no table game, video poker or other sections listed in the menu down the left hand side, but opening up the "Slots" option does introduce a second level navigation where these other games can be found. It's not a big thing and only confused me for a moment but probably should be fixed nonetheless.

Some players might also be frustrated to learn that the customer support isn't available during the night time, a curious decision considering that many gamblers must surely do a lot of their wagering during the twilight hours. In my experience though e-mail queries are answered very promptly and I haven't had to wait too long for live chat either during their business hours.

A final downer... I didn't read all of the terms properly and didn't receive my welcome bonus because I made my first deposit using my Skrill account. Be careful not to get caught out by this!