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Warning: BitcoinPenguin Casino is being assigned an official warning due to the fact they are currently holding a massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or totally denied payments, various stalling tactics and denial of cooperation and players support.

BitcoinPenguin Casino

1
CasinoRank
5.7
Player rating 11 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Supports bitcoin, litecoin, and dogecoin with near-instant deposits and withdrawals
  • Includes more than 200 3D video slots and other games from Betsoft and SoftSwiss
  • Live chat support agents available daily
  • Proven fair by independent auditors at iTech Labs
What we don’t like
  • No mobile version
  • No phone support
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Russian, German

Established

2014

Licences

Costa Rica

Affiliate Program

Company

Casino Type

Instant Play, Crypto Casino

Deposit Methods

Bitcoin, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Tether, CoinsPaid

Currencies

Bitcoin, Litecoin, Dogecoin

Withdrawal Methods

Bitcoin, Litecoin, Dogecoin, CoinsPaid

Withdrawal Times

EWallets: 01-24 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: Not offered
Pending Time: 24-48 hours

Withdrawal Limit

Not Stated

Software

Betsoft, BGaming, Nolimit City, Amatic Industries, Belatra, Booming Games, Endorphina, Ezugi, GameArt, Habanero, Igrosoft, Mr. Slotty, Platipus Gaming, Pragmatic Play, VIVO Gaming

RTP

Not publicly audited

Live Chat

Contact

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

BitcoinPenguin Casino is a bitcoin casino that accepts players from around the world. The online casino has a focus on anonymity and ease of use, usually offering players instant transfers in and out of their accounts with bitcoin, litecoin, or dogecoin. The site is powered by SoftSwiss and Betsoft, and features a plethora of high-quality video slots, table games, and other favorites. BitcoinPenguin Casino was launched in 2014 and is licensed by the government of Costa Rica.

Restricted Countries and Territories

BitcoinPenguin Casino does not restrict players from any particular country or territory. Members should check with their local laws before signing up, however.

Games

BitcoinPenguin Casino offers more than 200 SoftSwiss and Betsoft casino games to its players. Most of these are video slots in a variety of different formats and themes. The Betsoft 3D video slots are a particularly popular offering, including titles like A Night in Paris slot, The Godfather slot, and More Gold Diggin slot. Other favorites are also available, such as Princess Royal slot and West Town slot.

Players looking for table games can choose from several at BitcoinPenguin Casino. The blackjack selection is particularly diverse, offering favorites like 21 Burn Blackjack, Pontoon, Single Deck Blackjack, and Multihand Blackjack Pro. Roulette players can try their luck with French, European, Zoom, and other variants. BitcoinPenguin Casino also features Baccarat, Craps, and many others.

The video poker games at BitcoinPenguin Casino include both traditional and unique themed games. Each one has its own distinctive paytable, offering advanced players several ways to put their skills to the test. Among these are Jacks or Better, Deuces Wild, Split Way Royal, Bonus Deuces, and Wild Texas.

Support

BitcoinPenguin Casino has live chat support agents available to help with any question or concern. These agents are available around the clock directly through the website. BitcoinPenguin Casino also offers an online contact form for players who prefer corresponding over email.

Security and Fairness

BitcoinPenguin Casino ensures that all players are protected with SSL encryption technology. This protocol ensures that no one is able to read any sensitive information sent to the casino for any purpose.

All of the games at BitcoinPenguin Casino are reviewed for fairness by the experts at iTech Labs. Auditors regularly ensure that all of the games are statistically sound and powered by a genuine random number generator (RNG).

Player Reviews

5.7
11 reviews
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Player rating
goodrickegerod
August 12, 2022
1

On July 6th I won 7148 DOGE at this scammer casino. I never got the money. The casino didn't require verification, and before that, I withdrew money without documents. But when I put this amount on withdrawal, my account was just blocked! I wrote to the chat, but the reason for blocking was never explained.

I wrote a review on LCB.org, and the case was opened there. Representatives of the site contacted the casino, and they claimed that my account was closed for anti-fraud purposes. Can you believe that? What a stupid reason!

They are the fraudsters because they won't let me withdraw money! I don't want to mess with these scammers anymore, but I want to get my money! My account was completely clean, I played transparently and just for fun. And not only did they block it, but they also accused me of fraud!

DO NOT PLAY AT BitcoinPenguin, They will scam you and take your money!!! They will accuse you of fraud and ignore you. Never play there and do not place bets!!!

owee
April 19, 2021
10

After trying a few different online casinos, specifically those that accept crypto, I love what I found after reading some reviews here. I didn't have much at some with delays and very strict rules in terms of bonuses (maximum bet limits and high bonus playthroughs). BitcoinPenguin Casino it nice I love it!

Message
Cspeer246
September 21, 2020
10

I love this casino. I have won multiple time with this casino. I have never had an issue with my cashout. It may take about two to three hour to process your withdraw but never longer then that. There customer support is very friendly and they offer great free spin bonus every Friday for only a 10 dollar deposit. They may not have as wide of a selection as other casino but they still have most of the top slots player are looking to play. all around great casino that I will continue to play at.

I have nothing I dislike about this casino. Also have a great experience when I play. would recommend this casino to anyone. and I really enjoy there free spin friday!

bigmitch
September 15, 2020
3

For a long time it was a reliable, fair operation. I have been using for the last 5 years and never had money stolen or anything. However recently they have acted in bad faith directly toward me, no added games, wait time for withdrawals is days now.

I'll just tell a simple story and you decide... I like to play Virtual Racebook 3D. It's a horse racing game. I have been on a winning streak over the last month (I win and lose, but have been winning a lot more). I am maybe up 3 to 4 hundred USD. Playing Bitcoin. They know I play bitcoin. The other day, I signed in and that game was blocked for me. The next day, it was back, but only let me use Litecoin. I have, like anyone, lost money to these hacks over the last 5 years, and I finally win a little bit - what do they do? Act in extremely bad faith.

Message
avaziahmama
July 27, 2020
1

I like the setup and the Bitcoin Trading currency used. Fast payout when they were paying out probably. Fair odds easy to understand easy to win on several of the games.

My free spins get stuck after a deposit last week. I got stuck on a game on Auto Spin would not stop how to turn off my device completely and when I got back on my money was almost gone. I've contacted support also and I don't like how the bonuses you have to ask for your cash back should be automatic like Bitcoin Casino USA

Controlledchaos
January 13, 2019
10

Always pay, hugH winnings, great games, been plaYIng for 2 YeArs.

Sometimes my deposits take more than a few minutes but rarely.

Message
dolomite
March 17, 2018
9

Just another standard bitcoin casino provided by softswiss. Bitcoin Penguin to me seems better all around, other than support is lacking. Most likely this might be a one or 2 man operation. Either way, they always respond and pay out. I have cashed out multiple times for large amounts and never had an issue. I once won 64 BTC and got paid rather quickly. To me it feels like the games hit more over there, but that could just be to the fact that I play there more than others now.

Message
Obbhg
January 13, 2018
1

Game selection was nice, I like booming games brand and it's tough to find, they have it.

I saw deposit bonuses all over for new comers, signed up and deposited .3 bitcoin expecting a 110% match like their own website states. Deposit hits, no match. Instantly go to chat, I was told there is no bonus, I sent them a link to their own web page stating a 110% first time deposit bonus, said well we don't do that. Chat was very rude, complete bait and switch and total lack of concern on their end for me.I'm not sure how they maintain customers being so rude and not following there own stated rules. Won't be back again, and anyone hoping for a match bonus and free sounds for new comers, dont waste your time.

Message
Sn4747
November 9, 2017
5

The casino is well laid out, the games are crisp and fair. I’m a fan of it overall!

The cashout is taking so long right now. Normally, it is fine, but sometimes, it’s incredibly slow. I’ll update my rating if everything quickens up, but it’s been so bad lately.

Message
agambler
December 1, 2016
8

This is a great casino. Deposit and withdraw without any hassles. Great selection of games and it's nice to see a lot of games that are 1 cents. I haven't had to use support and quite frankly that is a good thing.

The organisation of the slots is a bit frustrating and as far as I can tell you cannot favourite games to a list to find quickly later.

Message
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BitcoinPenguin Casino: 100% up to 0.2 BTC + 30 Bonus Spins

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