AskGamblers Quick Overview
Editor’s View
We love the layout of Bitcasino.io. Everything is well-organised, and you can access any corner of an online casino with just a few clicks. Whether you want to enjoy live casino games or spin the reels of the world’s most popular slot machines, you’ll find it all at Bitcasino.io.
- Live chat 24/7
- Strong focus on crypto payments
- Interac available for fiat payments
- Fast withdrawals
- Few poker games
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Bitcasino.io Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bitcasino.io
Bitcasino.io is a crypto casino offering crypto users top-quality games from renowned providers. The online gambling website has a good track record, having been active since 2014 and having obtained the gambling licence of Curacao.
The desktop version of the website is smooth, while mobile users can download the Bitcasino app on the Google Play store and access their favourite games on the go. To sign up, you must enter personal details, which last a few minutes. You can also sign up via Metamask or Google.
But before you do so, we recommend you read our detailed online casino review. We cover everything from payment options, games available, customer service (how to get in touch with them, what to expect) and look for different responsible gambling tools.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Bitcasino.io
The casino focuses on cryptocurrencies for deposits and withdrawals, with a series of coins available, and the option to purchase coins with your fiat money.
At Bitcasino.io, the minimum deposit is BTC 0.000007, and there are no fees. However, there are some fees attached to withdrawals.
Cashouts at Bitcasino.io are quick, with up to 24 hours of pending time, putting it among the fastest withdrawal casinos. Also, it's good to know that for withdrawal requests up to EUR 2,500, you only need to verify your email address; for bigger cashouts, the casino will launch the usual KYC procedure.
Although it offers virtually limitless cashouts, Bitcasino does have a withdrawal limit of BTC 50 per week.
Games at Bitcasino.io
The selection of casino games at Bitcasino.io is remarkable. Cryptocurrency users can access approximately 5,000 online slots and hundreds of live casino games. The games are organised in different categories and accessible from the side menu.
Choose your favourite types of online slots, sort them out by popularity, RTP, Hit Ration, Volatility or alphabetically or search for the game you like by using the search bar. You can also choose your favourite providers and explore new games.
You can also play in live casinos and choose different iterations of baccarat, blackjack, or roulette. The only downside is the lack of poker titles, which have few versions.
Bitcasino.io’s Commitment to Responsible Gambling
Bitcasino.io recognises the importance of responsible gambling, offers guidance, and recommends several organisations players can turn to for support or advice.
As for the tools on the website, you can only activate a cool-off period and self-exclusion. Self-exclusion completely locks you out of your account and you can choose periods from 1 week to 6 months.
The next option is a permanent self-exclusion, meaning you can’t reactivate your account anytime.
Customer Support at Bitcasino.io
Bitcasino.io has a great help centre where you can find answers to the most common questions regarding cryptocurrencies, accounts and other casino-related topics. If you don’t find the information you need, you can contact the casino via email or live chat.
The best way to get an answer is through the live chat, which is available 24/7. You have to be a casino member to contact the support. Otherwise, you’ll have prepared questions and answers and can’t ask for an agent. When sending files (screenshots or documents), it’s best to email the casino and wait for an answer.
Complaints
Read the complaints other players have left for Bitcasino.io. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Did you know that the first solid money was invented in 1500 BC by the Phoenicians, it has a strange form of metal half-rings that looked like a pair of bull's horn. Each year money lost it's value and why? It could be several reasons. The growth of the economy, money laundry and many more. One thing I know for sure, the value will never go back to it's original.
Digital money became more and more popular and it also decreases money laundry schemes but crimes will always find a way, unfortunately. It has been a few year since we're introduced to Bitcoin and also this one become more popular, more people using this digital money currency and mostly it's popular among online casinos.
BitCasino.io is a great example of Bitcoin only casino. It is an awesome casino without a doubt. I signed up at this casino back in 2014, I believe it was short after it went online. An affiliate offered a free 10 mBtc for signing up so I did but it took about 2 days before I received the freebie. I didn't get any notification when the bonus was added though, I had to find it out myself. However, since the games are kinda expensive I only able to spin a few times and my balance reaches zero very quick after.
Because the expensive games I simply left and forgot all about it. About a month ago I saw an ad about this casino and tried to sign up but I got a notification that the email I inserted is already exist in their system. Soon after, I tried to login and to my surprised I was in. Then I saw something strange, there was another free 10mBtc waiting in my account. Apparently I joined one of their promotion which I won but again, I didn't get any notification regarding this.
I played the freebie and I couldn't believe my eyes but after a few spins I won a massive 800 mBtc and my luck kept coming till I decided that's enough because when luck is on you side you don't push it. In the end I managed to cashout almost 1 Btc and that's about €1000. Not bad, not bad at all. I never knew I could win huge from nothing. I got paid within 10 minutes and no documents were required. BitCasino.io is fast and I like it very much but the games are still too expensive to me. You have to be a high roller to play here or a very lucky player.
I guess I'm the luckiest player of all time because I've never made any single deposit but still managed to cashout €1000.
Games are too expensive so small gamblers could have some hard time playing here.
GreatI would recommend to anyone!
Casino with nice and frequent bonuses, instant withdrawals and a huge selection of games.
Ended up signing up based on the last persons review, as the casino was Canada friendly. And to be honest, I have no idea why people are giving low reviews. GET THIS THROUGH YOUR HEAD PEOPLE - THE CASINOS AREN'T CONTROLLING THE PAYOUT PERCENTAGES! You could do great one day at an "amazing" casino, but come back the next day only to lose all your funds. Why is this? Because the gaming companies (Betsoft, isoftgaming, etc) are the ones who are responsible for the payout percentages. Just look down the list of negatives and you'll see nothing but a bunch of disgruntled people who clearly weren't playing for fun, but thought they were FOR SURE going to make a profit. If you're one of these people, I suggest you stop visiting sites like this and instead contact a gambling addiction service.
The ratings for a casino SHOULD NOT be penalized because you lost money, that's just ignorant and it shows that you know nothing about how online casinos work. What they SHOULD be graded on are things like selection of games, website quality, customer service, bonuses/promos, and payout times/success. If you honestly think that bitcasino, or any reputable casino for that matter is trying to scam you by controlling your winnings - you really need to take a few steps back and learn how online gambling works. There's a reason why you can play Betsoft games at many many online casinos and not exclusive to one. Want to blame someone for your losses? Blame the provider of the game you played. IMO, those are the companies who are the scammers. Obviously not all of them, but who knows how they operate. I've had times at multiple casinos where I should have hit something like a free spin, and there was a "glitch" that caused the reels to move a little further becasue I was manually stopping the reels. Again, NOT ALL of the providers are like this so don't start yet another rumor that all game companies are scams.
Now that this is addressed - Judging strictly on the pointers I made above on what to consider when grading a casino, they are actually quite up there. Just as another AskGamblers member said, their customer service is truly 24/7 (unlike places like fortunejack who say they are but are randomly unavailable), and they truly do seem to care. The live chat person was very kind and despite the fact that I was a new user, they treated me with respect and actually elaborated on the questions I had. Most casinos do the copy+paste answers which really annoys me. Their website is very functional and down to the point, no flashy mess that bogs your computer down while you're playing, they have 2-factor authentication, and they seem to be constantly adding new games as the few days I played in a row there I saw 3-4 new games out. Not sure how the lottery works or VIP, but I'm not a high roller so they probably won't matter to me as I like to move around and try different casinos out. However, Bitcasino will definitely be in my rotation of casinos to play at if they keep up what I experienced recently.
Overall, I'd definitely recommend them. Here are the top PROS about bitcasino IMO, from strongest to strong:
+ Instant deposits so you can start playing immediately, and after 4 or so confirms, INSTANT withdrawals. Literally in less than 20 seconds. This is crucial for a bitcoin casino.
+ Very large selection of games and providers, which should have something for everyone
+ Excellent customer service - Without this, it doesn't matter how good a casino is, as you could win a million dollars but if you cant withdraw it and can't get a hold of someone, whats the point?
+ Pretty decent bonuses right before the weekend (100% normally) - Only thing is playthrough is a bit high at 35x, but still better than some that are 40x or even as high as 45-50x at other casinos!
From what I've experienced in the past few days, I think the negative reviews here are just disgruntled individuals because they lost money. These people need to go to websters website and look up the word "gamble/gambling". You will most likely not see the word profit in the definition. Its actually the opposite, a risk. A risk that can reap quick, large rewards if you're lucky that day. So if you're hesitant to play here bc of the boneheads, dont be. Some i**** here apparently created multiple accounts, redeemed bonuses on them, and made a complaint here that the casino won't pay him as if they're entitled to those funds. Apparently they've never played at an online casino before, as there is NO casino in the world that will honor this as its called trying (poorly) to manipulate the system. I'm quite sure its in the T & C of literally any casino that offers bonuses, which is fair. Why would you even need more than one account unless you were trying to do something manipulative like this?
Wish they had better help/FAQ pages for new joiners such as myself. Luckily, their customer service promptly answered any questions I had without any attitude, but had it not been for this, there would have been times where I would have wasted a lot of time trying to figure something out when in reality it was easy and something that could have been addressed in like one of those automated FAQ/Support systems that websites have. I could be a sourpuss like everyone else and say this casino sucks bc I lost some money in the end, (seems like at least 50% of the negatives here on AskGamblers are due to "low payouts") but I play at online casinos for FUN, as should everyone else. If you're trying to find a casino that is always 100% profitable, you are delirious and you shouldnt even rate to post a single review here on Askgamblers. Lets try and keep emotions out of reviews, please? Had it not been for the last reviewer, I would have most likely skipped over Bitcasino.
Oh, and like another user said here on AskGamblers, I wish they offered free spins with their bonuses too. They're typically worthless when you factor in the playthrough (10 spins w/ a 35x playthrough is just about impossible unless you hit something big), however they are nice to have just for the fun.
Literally the best casino on the web. Bar none. You will not find better in terms of customer service or selection of games. I've been playing here for about 6 months now, and I've not only gotten accepted as a VIP, but I've also received my first VIP gift recently! At first I thought their VIP system was fake or non-existent as it was so vague in terms of what they offered, but I will say that Bitcasino surprised me with the BEST VIP program out there, and they continue to amaze me every day! I just chose my new prize (you can choose literally anything you want as a target prize, and you play towards that goal which you can see your progress on the bottom of the screen) and I'm hoping to hit my target by Christmas time. My last gift was a 3D printer and this time I chose a 4k curved TV :) Yes, you heard correctly.
In terms of game selection, two words: Quickfire and Evolution. IMO the best companies out right now. Quickfire has the best slots, and Evolution has the best live casino. I've won (and lost) here, but in the end, what keeps me coming back is their excellent service. Unlike most casinos, that say they have 24 hour service but don't or they just flat out are rude and wont help you, Bitcasino's staff will go out of their way to ensure that you are taken care of. Their service is so great that I actually feel the need to go out of my way to click the Thumbs Up icon in the chat, just so their higher ups know how well they're doing. Whens the last time you felt that way about ANY customer service on the web? Lastly, they have a great lottery system where you can receive free funds and/or spins from, with different lotteries going on at the same time. If you achieve VIP status like myself, you will be given a free entry every month to a private cash drop lottery, which I've won 300mbtc from (not to mention the various other lotteries i've won). If you have multiple tickets (and you are lucky), you can win on every single one, which I've won 3x on the weekly drawing last week.
Just like any casino, of course this is not going to be a sure-fire profit and yes, you can lose. If you think otherwise, you need to stop playing period. However, if you're anything like me, I prefer to put my money on the best chance of winning, and if I win I want to be ensured that I will RECEIVE the win (unlike some casinos, HIGHNOON!). If this is what you are looking for, then Bitcasino is the place for you. I believe they are located in Maldova, as is Evolution live casino games which run 24/7. My personal favorite games? Casino Holdem live and Retro Reels Diamond Glitz (I know, weird name but amazing game). I've won over 1BTC on the latter game in one sitting with 100mbtc to start off with :)If you are interested in deposit bonuses, they normally have a reload bonus of 100% (up to 200mbtc) every weekend.
Overall, if you find a better casino than this, please let me know as I've scoured the web and tried all shapes and sizes - Have not found one that comes close to Bitcasino in every way. They also have a legitimate affilliate program and they DO pay out and they have a tiered system based on how many people register under you. I cannot wait to achieve my second bonus here, and for any employees at Bitcasino, thank you for doing such a great job and keep up the hard work! I will most assuredly be back :)
BTW: I haven't tried any other payment method, but their main method is bitcoin. Withdrawals are just about instant, and deposits ARE instant. 0 confirms required (although you will need to wait for 5 confirms on your deposit to withdraw).
The only downside I can think of would be that they don't offer free bonus chips (which honestly, only the worst casinos offer the most free chips to compensate), as well as the fact that their deposit bonus has a limit of 200mbtc and is 35x playthrough. However, personally this doesn't affect me as I rarely play with bonuses. I don't like having to play through a certain amount in order to get my money back and this is at any casino.
I came across BitCasino.io casino yesterday when I was looking for some decent casino where I could play. After I opened their website I wasn't so sure if I already have account at their casino, so I tried first to logged in / reset the password. Since the system doesn't have my email address into database, I was ready to make account there.
First I looked into their promotions site and I saw that I can get 100% match deposit bonus for first deposit. This was good offer, well it could be much better too; with some free spins inside or something like that. After I created account I made a small deposit of 20$ in bitcoin value. This was the first time when I tried bitcoin and I liked it. The deposit was made in a few seconds and my balance refresh very fast. I though I will need to wait a longer time. After I checked the bonus rules, I opened Dead or Alive game powered by NetEnt software.
Yes it's still my favorite game, even if I never get any wildline those months. I started to play it with bets around 0.18€, sometimes a little higher than that, but I never won any good win around x100 bet or higher. My balance falling down towards zero quite fast, so I decided to try some jackpot game with the rest of my money. I played Mega fortune by NetEnt, I triggered the bonus game a few times there but everytime I won only around 75 coins. No jackpot for me there; so in the end I lost the money.
I played here only once, yesterday and I had some good time. My gameplay session ended in around an hour, I had bad streak; I guess. But I think I could play here more in the future. I like their casino; they offer quite good selection of the games, they are also certified here at Askgamblers site so I think I could trust them. I will rate BitCasino.io with 9 stars.
The promotions for some first deposits could include some free spins too.
Evolution games on this casino, there is nothing else I can say. Interface looks decent.
They changed their dollar amount to mBTC now even on evolution games live casino very annoying this used to be just normal dollar showing now it's a weird XB2 balance makes no sense to me.
Also having to wait for 6 confirmations is taking forever this allows the users to no cash out any quick winnings and are tempted to play once more while waiting on these 6 confirmations. (Could take up to 6 hours - 1 would be enough though like all the other bitcoin casino's do).
Even the see the status of the confirmation button doesn't work allot of 404 pages in their links.
Not going to play once more on this casino website since
I like the levels of support available and that they have a new prov fair blackjack, the dep bonuses are nice although I don't usually take part in them. Depends on the day.
I also like bonuses have no max wagering requirements, and that they have lotteries where if you play often you will get rewarded.
They also offer bonus gifts for loyalty. Their program might be different than some sites but it's still one of my most liked sites.
The number one thing you can definitely count on if you win 1btc of 40btc, they'll cash it out within 10 minutes. 24/7. No waiting, that's one of the most important things any casino can offer. I'm generally able to access direct personal support whenever I need it and any issues I have were resolved in a timely manner.
It was the original crypto site, and they're improving all the time. Worth a go.
Could have more prov fair games available, but some sites have none. Including prov fair BJ was a major step forward and have increased my interest in this site.
I like how one of the hostesses talks to me and helps me on her own time and keeps me satisfied.
Only 1 person at this casino, Andrea is the best, the rest all need firing, there is no VIP service at this casino and no high rollers.
This casino has 0 RTP, I spent over 300000mbtc played for 6 month, never hit a win over 1% of my deposits. Withdraws are at 1%, the customer service are poorly trained, do not respect customers.
There is no VIP program, the manager Gabby is very nice, but so tight on bonuses or cash backs, they have promotion but they are useless because the slots don't payout.
Errors on almost every black jack and slot, no compensation for errors. Fake promises by Manager Tony on cash back. A reward bar is offered but it will take you a year to fill it up. When it is filled you end up losing so much that the gift is no longer worth it.
The casino has no phone support, no VIP program, no address, no telephone, no number, no owner and no general manager, so if you request to talk to anyone, nobody is ever authorized to act on your account. I spoke to the manager today and told her to fix my account or I will write a review, they didn't care practically. I do not recommend this casino to anyone at this stage before the casino contact me and talk to me about why the RTP is at 1%.
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Don't know, didn't stay long. Seemed nice. Gonzo was pretty dead but that's...Gonzo!
I registered today and made a small deposit to try out the casino. I didn't realise that there was supposed to be a match bonus for the first deposit so I just played. Later on I was browsing around and saw the 100% match on the first deposit so I contacted support. The agent was nice but told me he couldn't do anything: you have to opt-in before depositing in order to get the bonus! In my experience it's usually the other way around, you are opted-in by default and can choose to opt-out (even after depositing). Which makes complete sense to me. So apparently because I didn't opt-in, I missed out on the 100% match bonus and was offered to get for my second deposit. I asked for free spins instead as I was not planning on making another deposit today, and was told no.
Guys, what is the % of users who actually wager bonuses? It's such a small investment for a casino, yet such a big incentive for a lot of players! You're not playing it smart. That's not how you retain new customers... I usually roll pretty high so honestly...on this one it's your loss. Invest in support, invest in loyalty programs, don't be freaking greedy.