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Betspin Casino is closed, please try these instead:

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Betspin Casino

Player Rating 28 Reviews
7.5/10
28 Reviews
Complaint Response 4 Complaints
4 days avg. 4 Complaints
What we like
  • 0-24 withdrawal time frame
  • Unlimited withdrawals
  • Mobile-friendly design
  • Live chat open 24/7
What we don’t like
  • Few withdrawal methods
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betspin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.betspin.com
Established
2015
Licences
Malta Gaming Authority, UK Gambling Commission
Languages
English, Finnish, Norwegian
Casino Type
Instant Play, Mobile

Betspin Casino is a sleek instant-play online casino that features an extensive catalog of Microgaming, NetEnt, Yggdrasil Gaming, Rabcat, NextGen Gaming, Play'n GO and Genesis Gaming slots, as well as live and virtual table games. The casino’s interface makes it easy to browse through the games or find a specific one quickly. Players here can depend on a 24/7 customer care team who are available through live chat. Betspin Casino is licensed by the governments of Malta and the United Kingdom.

Restricted Countries and Territories

Due to certain legal and commercial regulations, Betspin Casino is unable to serve players who live in Afghanistan, Netherlands, Australia, Belgium, Denmark, Ethiopia, France, Hong Kong, Iran, Iraq, Nigeria, Pakistan, the United States, and all other regions listed in the casino details section below. 

Security and Fairness

Betspin Casino protects players with the use of 128-bit SSL encryption from COMODO, a leading security firm. This technology obscures sensitive details like credit card information, account credentials, and other private information in order to keep anyone from compromising player identities or stealing funds.

All of the games at Betspin Casino have been tested by third parties to meet the fairness standards of the UK Gambling Commission.

StallCation

Complaints

Read the complaints other players have left for Betspin Casino. Learn more about complaints.

Show all complaints
Betspin Casino - Withdrawal problems & unjustified confiscation of legitimate winnings
There was an offer for 10 free spins worth £2.50 each if you deposited and rolled over (once) £100. Any winnings from the free spins had to be rolled over 25x. I took part in it for 5 days in a row. I deposited £525 over those 5 days from those 5 offers and the first sign up offer and had no problem depositing the money each time. When I was making my withdrawals they were being cancelled, but when I spoke to customer services about it each time and they said it was for no reason they could identify and just to try it again. I even had one agent tell me they would do it themselves but we were disconnected before it happened. I won £2728.40 over these days (total, including money deposited and then wagered), most of it from the initial deposit which I then played through once. Some of it from the free spins balance which I rolled over as required. Of the £2728.40 I won £1546.32 was from normal gambling (just wagering what I had deposited once) and the rest was from free spins I won money from and then eventually went on to meet the wagering requirements with. All of it was refused to be withdrawn and eventually it was all taken from me. On a couple of the days I wagered £100, they then simply credited my account with £200 from the previous 2 deposits and said I had breached terms. When I asked them what terms they couldn't answer. They then deleted my account history so I couldn't see the amounts, but I had already taken screenshots by then. The transaction history was restored after what they said were technical problems. When I first raised the issue with them they told me they would e-mail a detailed explanation later that day. I did not receive anything and contacted them the next morning about it, they told me they had technical issues but that the issues had been resolved and they would contact me later that day instead. I contacted them later in the day and the team leader who was dealing with the enquiry had left for the day. The enquiry has been hampered quite a lot by technical difficulties it seems. I believe they are trying to take advantage of me because of my age (70) and condition (I am not well). I understand that slots are not weighted in my favour, and I am content to lose a few pounds each day doing them because I can do it from bed and I enjoy it. However, I am not a senile old woman and I know what I have won and what is mine. Their behaviour and attitude the entire time has been disgraceful and even condescending at times, and I may be old but I am still sharp and tech savvy enough to know what I'm doing. Here is a detailed breakdown of my deposits, wagering, and winnings:- Day 1 (01/02/2017) - Deposited £25, received bonus funds with wagering requirement, lost all £25 in wagering before requirements were met. - Deposited £100, wagered £100, won £107.54 (net win of £7.54), withdrew, withdrawal declined. - Received 10 free spins on Wild Chase worth £2.50 each, for the £100 deposit above, won nothing after wagering requirements. Day 2 (02/02/2017) - Deposited £100, wagered £100, won £282.58 (net win of £182.58), withdrew, withdrawal declined. - Received 10 free spins on Wild Chase worth £2.50 each, for the £100 deposit above, won nothing after wagering requirements. Day 3 (03/02/2017) - Deposited £100, wagered £100, won £277.82 (net win of £177.82), withdrew, withdrawal declined. - Received 10 free spins on Wild Chase worth £2.50 each, for the £100 deposit above, won nothing after wagering requirements. Day 4 (04/02/2017) - Deposited £100, wagered £100, won £41.70, (net loss of £58.30) withdrew, withdrawal declined. - Received 10 free spins on Wild Chase worth £2.50 each, for the £100 deposit above, won £709.78 after wagering requirements, withdrew, withdrawal declined. Day 5 (05/02/2017) - Deposited £100, wagered £100, won £836.68 (net win of £736.68), withdrew, withdrawal declined. - Received 10 free spins on Wild Chase worth £2.50 each, for the £100 deposit above, won £472.30 after wagering requirements, withdrew, withdrawal declined. Total deposits of £525. Total winnings from deposits of £1546. 32. Total winnings from bonus spins after wagering requirements of £1182.08. Total removed from account: £2728.40. Total credited to account (and current balance): £200. After 2 days of no response to this I have decided to involve yourselves. I have been as detailed as possible but if you require any more information please do not hesitate to e-mail me.
staus Unresolved
£2728.4

Complaint Statistics

Resolved 3
Avg. Amount $ 847
Avg. Complaint Duration 5 days
Avg. Response Time 4 days

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Player rating
7.5/10 28 reviews

Top reviews from our players

Great campaigns, low wagering requirements and nice support.

Very good casino.

The wors casino ever im pley on!! Before im make deposit all games PleynGo was working so I'm decided to make a deposit and pley(im pley jast PleynGo slot games) bat then problem is start when wone to pley eny game of PleynGo provider im click on game and when it need to start evrything frez all site then I'm go on other casino no problem evrything oke whit PleynGo all games work.. Then im write them they sey by them is no problem is by me they sey im try other device and connections oke no problem im sey my friend try it from me from my acount when hi log in is not working bat when he try like thet no log in no deposit is working no problem im write them again all they sey not by them problem im pley on a lot casinos bat this never heppend, in end whit losing all my money becose this casino is one big scam dont pley hir

Hello Aki94, I'm sorry to hear that you've had a bad experience with Betspin. If there's an issue for you playing games on any of the game providers, we should always try and clear cache and cookies, try another device, try incognito mode, update the flash player & update the browser version as most likely there's an issue from your side as we've not had any reports of Play 'n' Go games not working. We do not wish that this happens for anyone as we would like everyone to have a fun & great playing experience at Betspin. Please try and update the Flash player and try another browser and that should be working for you. Kind Regards, Betspin AskGamblers Team

user avatar

Found Betspin by conincidence and gave it a try. Got a 50% bonus and managed to get through the wager. Requested a withdrawal and got an email saying i needed to forward my documents to verify the account. Got in touch with livechat only hours after sending in my documents just to check if everything was ok. They verified my account right there while chatting and my withdrawals were processed only hours later. All within 24hours and also in the weekend. AMAZING!

Fastest accountverification and withdrawal ive ever seen.

Highly recommended!

Sometimes laggy slots, but not quite sure if thats only my internetconnection.

Hello Jaffalaffa, We're thrilled to hear that you liked how Betspin works and we're glad it's that good! We're always trying to do our best to help with support and create a good experience for our players when they make withdrawal's and go through the Anti-Money Laundering process! If there's ever anything we can do, please do not hesitate to contact us via the Live Chat and we're available 24/7! Kind Regards, Betspin Team

user avatar

game providers are top of the line
faster verification process when docs are uploaded via their website

need to be really aware of the bonus T&C to avoid confusion

Hello 2Gud2Gamble, Thank you for your feedback, we do appreciate hearing good feedback as we like to hear good things. It's great to hear that it does not take a long time to do the verification process as we try to keep it as short as possible. We also have all game providers for you to enjoy! If there's any confusion regarding the terms & conditions for the bonuses, our live chat is open 24/7 where we can help clear up any confusion. Kind Regards, Betspin Team

user avatar

This casino should get more credit.

We all have different experiences about casinos. Some might have great experience and unfortunately some would have the worst experience from the same casino. The experiences could be from various factors. Every day, there are plenty sign ups and some of them are new to online casinos. I remember my first time signing up to an online casino. Welcome offers were magnificent and very tempting but each casino has it's own bonus terms. This is where most of new players do not aware of and got withdrawal issues from, I know this because I was one of them. I think this is also the reason why some players rated BetSpin very low.

Like I said before, Betspin should earn more credit because I have an excellent experience with them. I have been a member for a few years and never had any problem with anything. Verifying my account went very fast. I sent them my document early in the morning and in the afternoon I got email from them saying that my account was verified. Account verification in the same day is the fastest verification in my opinion. Verifying could also be done on their website by using the upload documents feature but because the file size of my documents were quite large, I had to send them via email.

Betspin has a huge amount of games and they are all from top notch gaming providers like NetEnt, Microgaming and more. Their website looks very appealing. I am sure that they have spend a lot of money to make it that appealing. If a casino spent a lot of money on their website, I am also sure they are to be trusted but then again, all MGA certified casinos are the best casinos. More and more casinos are have MGA license, even Microgaming only casinos have them now.

And the 2 most important things about a casino ; Support and Withdrawal. Support staff of Betspin are always friendly and helpful. Regarding the withdrawal, I always get paid within 4 hours and that's also one of the fastest payments. Betspin is a great casino and I have no doubt about them, not even a bit. Thumbs up to you guys for doing a fantastic job.

This is a casino that is almost full of popular games
There are many promotions
Quick withdrawal, I am happy to play here

Web site system is a little confusing, but I found what I needed after few clicks
Charge a withdrawal fee with Neteller

Nothing good as nowadays every casino has wide variety of slots and also banning bonuses without any reason. Also didn't give several bonuses though using bonus codes before banning. I do not recommend anyone to play on that roque casino, it used to be nice casino before, not today anymore. One of the worst casinos nowadays. Also you can't get any help from their arrogant customer service, they are not doing their job. 0/10.

Love it cant complain at all.. Nice layout great games, fast withdrawals, great bonuses , nice staff.

Inactive user
5/10

Very nice layout and user interface. Fast reply from live chat.

I did not like the welcome bonus. Feel cheated. It states as 200%, max 400nok(45 euro). I then deposit 400nok and only get 400nok added bonus funds. This is then a max 200nok bonus,not 400nok as stated.

I recently made a deposit of £25. I've have a lot of trust in this because of its other casinos I've play as it's part of mt-secure trade casino witch are well know I took the 200% up to 50. Another reason why I chose this site is because the wagering requirement witch where 35x bonus and of the game they have wms witch is my fav plus they had netenet plus a lot more cut a long story short.

Get a few big wins from netenet games and on wms ended up playing for 10 hours met wagering and cashed out 400£. I also got free spins witch I for got about got 6 pound from them. Stared to play amazon wms slots@20p a spin. Ended up cashing 50 from them all in all took 450 from 25 had a great experience, the game payout seem very fair would recommend plus if u do have a problem chat are very friendly and good at wat they do. Plus money was in bank 1 day after withdrawal was processed.

Not much really validation could of been a bit quicker but apart from that nothing, great casino.

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