AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
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Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Customer, We’re thrilled you enjoy our extensive game selection, bonuses, and VIP treatment. We’re continuously working to improve the site design and bonus transparency. Your feedback on daily tournaments and bonus wheels is valuable, and we're gradually introducing these features. Best regards, The Betsomnia Team
I recently started playing at Betsomnia and it's been a fantastic experience. The variety of games is incredible, offering something for every type of player. The interface is user-friendly, making navigation a breeze. I'm particularly impressed with the quick deposit and withdrawal processes. Betsomnia has quickly become my favorite online gaming destination.
Dear Customer, We’re glad you’re enjoying your experience with us! It’s great to hear that our game variety, user-friendly interface, and quick transactions have made Betsomnia your favorite gaming destination. Best regards, The Betsomnia Team
I've been exploring Betsomnia's extensive game collection and it's far from monotonous. The regular introduction of new bonuses keeps things lively. I'm hoping for some interactive daily challenges soon. The weekend payout process could be faster, but it's not a deal-breaker. A more intuitive bonus system would enhance the experience.
Dear Customer, Thank you for your positive feedback! We’re delighted you enjoy our game collection and new bonuses. We’re working on faster weekend payouts and a more intuitive bonus system, as well as introducing interactive daily challenges. Best regards, The Betsomnia Team
As an avid online casino player, I found Betsomnia's game variety impressive. The loyalty program is a great touch. However, the weekend banking delays can be a bit frustrating. They are missing some daily mechanics like tournaments, but I hear they're adding these features. Good, but there's room for improvement.
Dear Customer, We’re pleased to hear you found our game variety and loyalty program impressive. We’re addressing weekend banking delays and introducing daily mechanics like tournaments to enhance your gaming experience. Best regards, The Betsomnia Team
Betsomnia treats you right, especially if you play a lot. The website might get a makeover, but honestly, it's the games that count, and they’ve got that nailed. Excited to see how they spice it up with new features and better design down the line. Their slot selection is particularly impressive, always something new to spin.
Dear Customer, We’re glad you appreciate our games and bonuses! Your excitement about future features and a possible website makeover is inspiring, and we’re committed to continuing to improve and innovate. Best regards, The Betsomnia Team
Starting out at Betsomnia was initially daunting, but the customer support team was instrumental in easing my concerns. The low minimum deposit is a great feature for those new to online casinos, and the vast array of games ensures that there is something for everyone. The bonuses and loyalty programs add to the site's appeal, offering additional incentives to enjoy the diverse gaming experience. As a European player, I appreciate the casino's adherence to age restrictions and responsible gaming policies.
Dear Customer, We’re happy to have eased your concerns as you started with us. It’s great to hear that our low minimum deposit, game variety, and responsible gaming policies resonate with you as a European player. Best regards, The Betsomnia Team
Betsomnia has truly become a top choice for many online casino enthusiasts, given its vast game selection and flexible payment options. The wide array of games caters to diverse interests and skill levels, ensuring there's something for everyone, no matter their preferences.
The site's design could benefit from a modern upgrade to better match the high quality of the games offered.
Slow bank transfer processes could potentially pose a drawback for those who prefer traditional banking methods.
Dear Customer, Thank you for your feedback! We’re glad you enjoy our game selection and flexible payment options. We’re working on modernizing our site design and speeding up bank transfers to enhance your experience. Best regards, The Betsomnia Team
As a regular player at Betsomnia, the platform has provided me with consistent entertainment and opportunities to test my luck. The accessibility and security offered by their mobile app are exemplary, allowing peace of mind and flexibility for gaming on the go. The implementation of two-factor authentication is a reassuring detail, ensuring that my personal and financial data are well-protected.
While the platform currently lacks certain dynamic features like daily tournaments, the anticipation of these additions is building.
Their introduction would likely enhance the daily gaming experience and offer fresh ways to engage with the platform.
Dear Customer, We’re thrilled to hear you appreciate our mobile app's security and accessibility. We’re excited to introduce more dynamic features like daily tournaments soon, which will enhance your gaming experience even further. Best regards, The Betsomnia Team
At Betsomnia, making a deposit is a swift and hassle-free process, providing a multitude of payment options to accommodate various preferences.
The withdrawal timeline, typically taking a couple of days, is on par with industry standards, though there is always room for speed enhancements.
Security is clearly a priority for Betsomnia, with rigorous measures such as two-factor authentication in place to protect player accounts.
The Curacao licensing is an added layer of reassurance, reinforcing the casino's commitment to fair and secure gaming practices.
Dear Customer, We’re pleased you find our deposit process swift and secure, and appreciate our commitment to protecting player accounts. We’re constantly working on speeding up withdrawals while maintaining our high security standards. Best regards, The Betsomnia Team
The loyalty program effectively rewards regular play, providing not only motivation but also added value to my gaming experience. The seamless mobile gaming experience through Progressive Web App (PWA) technology has further enhanced my time on the platform, offering accessibility and convenience. Additionally, the responsive customer support has ensured that any issues I've encountered are addressed promptly, contributing to a smoother overall gaming experience.
Dear Customer, Thank you for sharing your experience with Betsomnia. We're thrilled to hear that you've enjoyed our loyalty program and the mobile gaming experience. Your feedback about the overall gaming experience and customer support is greatly appreciated. We are continuously working on enhancing our services and your input helps us improve. If you have any additional suggestions or need further assistance, feel free to reach out. Best regards, The Betsomnia Team
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Betsomnia offers an extensive range of games, which I really enjoy. The deposit options are flexible, and the bonuses are quite substantial. The customer support is responsive, and the VIP treatment is a nice touch. However, the design is a bit outdated, and the bonus policy lacks transparency. Also, the absence of daily tournaments and bonus wheels is noticeable, but they're adding these features gradually. Overall, Betsomnia is a good online casino with room for improvement.