Complaint #9 Betsomnia Casino

Not getting paid out not to LTC address nor to bank account

By Kaka77

9 months ago

Message on forum

On September 2nd I requested two withdrawals.

1 for 700 euros to bank account - pending (not the biggest issue)

1 for 650 euros to my ltc wallet. I chatted with the operator and verified my wallet adress. The next day my status was complete, never received the funds and the transaction hash doesn’t mention my adress. It looks like the ltc went to a wrong wallet. I have sent 10 chats and always get the answer that they will get it to the finance department.

Disputed Casino Betsomnia Casino

Reason Delayed payment

Amount €1350

Discussion

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Kaka77

9 months ago

All received - case closed

Kaka77

9 months ago

Ltc issue finally resolved and received. It was indeed sent to the wrong wallet.

Still awating bank transfer of 700 euros requestedsept 2.

AskGamblers

• Support Team

9 months ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Betsomnia Casino Complaint Stats

Resolved 2 / 2

Avg. Amount $7,426

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Betsomnia Casino Complaints

See all complaints for this casino

Now I'm waiting for my first payout of €5,000

Hello, I'm having problems with my withdrawal. I had to verify my account several times, and the account was finally verified after a few days. Now I'm waiting for my first payout of €5,000 and I'm being put off with new problems every day. I ask you to help me I didn't use any bonus. The whole thing has already taken 11 days!

Resolved

€12,000