Betsomnia Casino Complaints
Betsomnia Casino Complaint Stats
Resolved
2 / 2
Avg. Amount
$7,426
Avg. Complaint Duration
6 days
Avg. Response Time
2 days
Not getting paid out not to LTC address nor to bank account
Resolved
€1,350
On September 2nd I requested two withdrawals.
1 for 700 euros to bank account - pending (not the biggest issue)
1 for 650 euros to my ltc wallet. I chatted with the operator and verified my wallet adress. The next day my status was complete, never received the funds and the transaction hash doesn’t mention my adress. It looks like the ltc went to a wrong wallet. I have sent 10 chats and always get the answer that they will get it to the finance department.
1 for 700 euros to bank account - pending (not the biggest issue)
1 for 650 euros to my ltc wallet. I chatted with the operator and verified my wallet adress. The next day my status was complete, never received the funds and the transaction hash doesn’t mention my adress. It looks like the ltc went to a wrong wallet. I have sent 10 chats and always get the answer that they will get it to the finance department.
Resolved
Now I'm waiting for my first payout of €5,000
Resolved
€12,000
Hello, I'm having problems with my withdrawal. I had to verify my account several times, and the account was finally verified after a few days. Now I'm waiting for my first payout of €5,000 and I'm being put off with new problems every day. I ask you to help me I didn't use any bonus. The whole thing has already taken 11 days!
Resolved